2020 Chevrolet Silverado 2500 Technical Service Bulletins

1,397 technical service bulletins (TSBs) are on record for the 2020 Chevrolet Silverado 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10237941Jun 5, 2023Engine cooling. This informational bulletin advises the tech on how to check for possible exhaust leaks.
• 10237843Jun 1, 2023Electrical system, Equipment, Back-over prevention (rear camera). This service bulletin provides repair information to correct a customer concern of Rear View Camera Issues - DTCs B395A, B395B, B395C, B101E, B101D.
• 10237841Jun 1, 2023Equipment. This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
• 10237387May 30, 2023Transmission and drivetrain. This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
• 10237682May 23, 2023Air bags. This Preliminary information communicates to the dealer technician that engineering is aware of a concern with the teen driver feature not operating.
• 10237677May 22, 2023Electrical system, Other or unknown, Air bags. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle that may have a "Check Trailer Wiring" or "Service Trailer Brake System? message on the Driver Information Center when a trailer is connected to the vehicle. Diagnostic Trouble Code C1114 set in the Chassis Control Module. Chassis Control Module has to determine the type of trailer brake system…
• 10237675May 22, 2023Steering, Back-over prevention (rear camera), Transmission and drivetrain. This Preliminary information communicates information on a hydrauilc rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made. The noise is most noticeable in the cab at idle, in park, with all accessories turned off.
• 10237349May 22, 2023Equipment. This service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
• 10237340May 22, 2023Wheels. This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
• 10237671May 19, 2023Electrical system. This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
• 10237232May 17, 2023Fuel system, Electrical system, Engine cooling. This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset.
• 10237659May 15, 2023Transmission and drivetrain, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency…
• 10236321May 12, 2023Equipment, Body and structure. This technical bulletin provides repair information to correct a customer concern of the foam strip between the I/P trim and base of the windshield detaching from the upper I/P trim panel.
• 10237648May 9, 2023Body and structure. This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10236041May 3, 2023Exterior lighting. This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.
• 10235799Apr 27, 2023Wheels. This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
• 10236167Apr 25, 2023Other or unknown, Electrical system. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle that may have a "Check Trailer Wiring" or "Service Trailer Brake System? message on the Driver Information Center when a trailer is connected to the vehicle. Diagnostic Trouble Code C1114 set in the Chassis Control Module. Chassis Control Module has to determine the type of trailer brake system…
• 10235798Apr 25, 2023Other or unknown. This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
• 10236164Apr 24, 2023Engine cooling. This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
• 10235802Apr 24, 2023Engine cooling. This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
• 10235716Apr 21, 2023Wheels. This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
• 10236160Apr 20, 2023Back-over prevention (rear camera). This Preliminary information communicates information to the technician that if they receive a vehicle with this concern and verifying the rear view camera is zoomed in, General Motors is aware of this and have created a repair.
• 10235765Apr 20, 2023Electrical system, Fuel system. This technical bulletin provides a procedure to test and replace the high-pressure fuel injector electrical connectors if found the cause of the MIL.
• 10235756Apr 20, 2023Other or unknown, Equipment. This informational bulletin provides explanation of a normal condition of a loose-fitting ball receiver in the gooseneck.
• 10236158Apr 19, 2023Back-over prevention (rear camera). This Preliminary information communicates information to the technician that if they receive a vehicle with this concern and verifying the rear view camera is zoomed in, General Motors is aware of this and have created a repair.
• 10235713Apr 19, 2023Equipment. This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).
• 10236154Apr 17, 2023Equipment. This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio station or volume changes when operating the snow plow. Please advise the customer that engineering is aware of this concern and working on this issue.
• 10235604Apr 13, 2023Electrical system, Equipment. This service bulletin provides radio software version 135120 (IOR) update procedures to correct customer concerns of software related issues.
• 10235403Apr 6, 2023Electrical system, Equipment. This service bulletin provides repair information on Radio Software Version U168 Update to correct customer concerns of radio software issues.
• 10234621Apr 6, 2023Other or unknown, Equipment. This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
• 10234620Apr 6, 2023Equipment. This service bulletin provides information on proper use of floor mats.
• 10234619Apr 6, 2023Transmission and drivetrain. This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
• 10235400Apr 5, 2023Wheels, Electrical system, Equipment. This technical bulletin provides repair information to correct a customer concern of Trailer Tire Pressure Only Reading Up To 100 PSI, New Parts To Increase To 147 PSI.
• 10235399Apr 5, 2023Equipment, Exterior lighting, Electrical system. This technical bulletin provides repair information to correct a customer concern of seeing the trailer running lights shut off due to excessive load on the running lamp circuit.
• 10235397Apr 5, 2023Engine cooling, Fuel system. This service bulletin explains how to identify possible DEF system contamination.
• 10236135Apr 4, 2023Other or unknown. This Preliminary information communicates an engineering investigation for OnStar LED Red And Wifi Hotspot Inoperative After Remote Vehicle Start concern.
• 10235561Apr 4, 2023Steering, Engine cooling, Body and structure, Transmission and drivetrain…. This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
• 10235398Apr 4, 2023Equipment, Electrical system, Engine cooling. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
• 10235405Apr 3, 2023Electrical system, Equipment. This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
• 10234186Mar 31, 2023Equipment, Back-over prevention (rear camera), Electrical system. This service bulletin provides repair information to correct a customer concern of Rear View Camera Coaxial Related Issues - DTCs B395A, B395B, B395C, B101E, B101D.
• 10234183Mar 31, 2023Equipment, Body and structure. This technical bulletin provides a procedure to correct the condition of Gap at Door Armrest Decorative Trim to the Armrest/Door Switch.
• 10234176Mar 31, 2023Fuel system, Electrical system, Engine cooling. This technical bulletin provides a procedure to test and replace the high-pressure fuel injector electrical connectors if found the cause of the MIL.
• 10234185Mar 30, 2023Engine cooling. This informational bulletin advises the tech on how to check for possible exhaust leaks.
• 10234170Mar 28, 2023Electrical system, Equipment, Transmission and drivetrain. This technical bulletin provides repair information to correct a customer concern of Service 4–Wheel Drive Message Illuminated in DIC with DTC C119E Set During Antilock Brake System Event.
• 10234169Mar 28, 2023Electrical system, Transmission and drivetrain. This technical bulletin provides repair information to correct a customer concern of Service 4–Wheel Drive Message Illuminated in DIC with DTC C15AC Set.
• 10234232Mar 23, 2023Back-over prevention (rear camera), Equipment. This Preliminary information communicates a concern on some 2020 Silverado and Sierra trucks where the radio display will go blank when trying to open the trailering app. Dealers are to reprogram the radio to correct this concern.
• 10234163Mar 23, 2023Equipment, Electrical system. This service bulletin provides information on the EL-52800 Diagnostic & Charge Battery Station (DCBS) – FAQs.
• 10234141Mar 23, 2023Engine cooling. This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
• 10234162Mar 22, 2023Electrical system, Equipment. This service bulletin provides repair information on Radio Software Version U168 Update to correct customer concerns of radio software issues.
• 10234227Mar 21, 2023Fuel system, Electrical system. This Preliminary information communicates an issues with a SES MIL and DTC P1005 and to replace the fuel pump driver control module with an updated part number.

← All problems reported for the 2020 Chevrolet Silverado 2500