2020 Chevrolet Silverado 2500 Technical Service Bulletins

1,397 technical service bulletins (TSBs) are on record for the 2020 Chevrolet Silverado 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11019874Jun 24, 2025Other or unknown. This PI is to inform dealers of a possible issue with an LVDS cable causing the radio to come on unwanted
• 11019670Jun 20, 2025Other or unknown. Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the affected vehicles will be mailed an owner’s manual and warranty insert…
• 11019845Jun 17, 2025Other or unknown. This PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from current supplier listed in the bulletin.
• 11019591Jun 17, 2025Other or unknown. Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the applicable vehicles will be mailed an owner’s manual and warranty insert…
• 11019825Jun 11, 2025Other or unknown. This PI communicates an issue with a SES MIL with DTC P2535, P12A6, P10DA and/or C111B maybe set after replacing the fuel pump driver module. Engineering is working on a fix, but in the meantime, dealers are to install a diode.
• 11019823Jun 10, 2025Other or unknown. This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.
• 11019693Jun 9, 2025Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
• 11026104Jun 7, 2025Wheels. This service bulletin provides information on Tire Sidewall Irregularities.
• 11026017Jun 5, 2025Engine. This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
• 11026024Jun 3, 2025Transmission and drivetrain. This bulletin helps aid the tech in possible 10L100 transmission noise that may be normal or abnormal depending on the concern noted.
• 11026022Jun 2, 2025Exterior lighting. This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
• 11019074May 30, 2025Other or unknown. This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
• 11019073May 30, 2025Other or unknown. This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
• 11019072May 30, 2025Other or unknown. This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
• 11024486May 16, 2025Electrical system, Engine. This bulletin advises the tech to inspect deeper into what may be to main cause of an engine failure.
• 11024485May 15, 2025Engine. The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
• 11023051May 8, 2025Forward collision avoidance. This service bulletin provides information for the technicians to use a Customer Concern Verification sheet to facilitate the questions needing to be answered by the customer regarding Automatic Emergency Braking (AEB) issues.
• 11022868May 8, 2025Body and structure. This informational bulletin provides information on Anti-Chip Coating Appearance.
• 11020259May 8, 2025Transmission and drivetrain. This technical bulletin provides a procedure to inspect the front pump of the transmission for a possible leak.
• 11020254May 7, 2025Engine. This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.
• 11018424May 5, 2025Other or unknown. This Preliminary information communicates that the tool for the HD transfer cases to install the input seal during a repair is incorrect and a new tool is in development.
• 11019503Apr 18, 2025Engine. This warranty administration bulletin provides policy information on vehicles outside of a California Emissions State who move to and register their vehicle in a California Emission State may be entitled to the 7 year, 70,000-mile Emission Select State Component Limited Warranty.
• 11019516Apr 17, 2025Steering, Suspension, Transmission and drivetrain. This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
• 11019325Apr 15, 2025Exterior lighting, Steering. This informational bulletin provides information on the turn signal stalk not cancelling and/or mis cancelling.
• 11017264Apr 15, 2025Other or unknown. This Preliminary information communicates that the t-case input seal, and/or the o-ring most likely is the source of the leak between the transmission and the t-case.
• 11016990Apr 12, 2025Other or unknown. This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
• 11017868Apr 11, 2025Steering. This service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures.
• 11019017Apr 10, 2025Electrical system. This bulletin provides a procedure on how to check for a battery drain utilizing the Picoscope and how to measure the load on the system that may be causing a drain.
• 11017839Apr 8, 2025Other or unknown. This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
• 11016977Apr 8, 2025Other or unknown. This Preliminary information communicates a diagnostic tip for a thump, click, pop, clunk type noise that is heard from the front end. Dealers are to inspect for something contacting the grill shutters as they open and close.
• 11017595Apr 3, 2025Electrical system. This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
• 11017449Apr 3, 2025Wheels. This service bulletin advises the technician of a different tire/rim option that can be used to correct a customer concern of poor ride quality at highway speeds.
• 11017244Mar 31, 2025Electrical system. The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
• 11017263Mar 25, 2025Engine. This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.
• 11017255Mar 25, 2025Electrical system, Steering, Transmission and drivetrain. This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases - Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering Vibration/Shudder, Intermittent DTCs/MIL Illuminated, Engagement/Disengagement/Ratcheting Concerns.
• 11017243Mar 25, 2025Exterior lighting. This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
• 11017207Mar 21, 2025Electrical system, Other or unknown. This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
• 11017173Mar 21, 2025Fuel system, Steering, Brakes. This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
• 11017016Mar 14, 2025Wheels. This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
• 11016945Mar 13, 2025Engine. This technical bulletin provides repair information to correct a customer concern of Evaporative DTCs P0442, P0446, P0455 or P0449, Caused by Dust Intrusion into the Evaporative Canister.
• 11017031Mar 12, 2025Electrical system. This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
• 11016944Mar 11, 2025Body and structure. This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
• 11015567Mar 5, 2025Other or unknown. This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
• 11016942Mar 4, 2025Engine. This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.
• 11015605Mar 4, 2025Body and structure, Visibility (wipers, defrost, mirrors). This technical bulletin provides a procedure to correct the condition of Suction Cup Marks on Window Glass.
• 11015578Mar 3, 2025Other or unknown. This Preliminary information communicates to dealer to contact TAC for a specific display issue.
• 11014643Feb 28, 2025Other or unknown. This Preliminary information communicates that the tool for the HD transfer cases to measure clutch pack shim selection is in development.
• 11014640Feb 28, 2025Engine. This Preliminary information communicates that some customers may comment that after an auto-stop event the engine does not restart and to inspect the engine ground strap. Temporarily on hold while PIE0572 is active. PIE0572 has now ended and reinstating the PI.
• 11015409Feb 25, 2025Wheels, Suspension. This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
• 11015387Feb 22, 2025Other or unknown. This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

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