2021 Chevrolet Silverado 2500 Technical Service Bulletins

1,073 technical service bulletins (TSBs) are on record for the 2021 Chevrolet Silverado 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10250276Jan 30, 2024Electrical system, Equipment. This service bulletin provides information on the EL-52800 Diagnostic & Charge Battery Station (DCBS) – FAQs.
• 10250003Jan 30, 2024Body and structure. This Preliminary information communicates an issue where the minor tailgate will not open due to an aftermarket device installed on the vehicle.
• 10250002Jan 30, 2024Electrical system. This Preliminary information communication provides information to the technician on installing Regular Production Option Code 9L7 Up-fitter Auxiliary Switches. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 153. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
• 10250278Jan 29, 2024Equipment, Electrical system. This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present on network communication circuits.
• 10249999Jan 29, 2024Transmission and drivetrain. This Preliminary information communicates that the tool for the HD transfer cases to install the input seal during a repair is incorrect and a new tool is in development.
• 10250250Jan 22, 2024Transmission and drivetrain, Equipment. This technical bulletin provides a procedure to inspect the front pump of the transmission for a possible leak.
• 10249713Jan 19, 2024Electrical system, Engine cooling. This technical bulletin provides repair information to correct a customer concern of 2020 - 2022 Silverado and Sierra Equipped with Diesel Engine Setting DTCs P20BB or P20C3.
• 10250244Jan 18, 2024Body and structure. This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
• 10249745Jan 18, 2024Body and structure. This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
• 10249712Jan 17, 2024Transmission and drivetrain, Equipment. This service bulletin provides a Diagnostic Tip for Noise, Vibration, and/or Harshness Issues/Clunk Noise Heard During Coast Down Event after the transfer case was removed from the transmission and reinstalled during a recent repair.
• 10249946Jan 16, 2024Engine cooling. This bulletin advises the tech to inspect deeper into what may be to main cause of an engine failure.
• 10249590Jan 16, 2024Equipment. This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
• 10249980Jan 12, 2024Equipment. This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be…
• 10249979Jan 12, 2024Equipment. This PI states that a vehicle may exhibit a concern of the cross traffic alert indicators not displaying on the radio screen. While this is a customer dissatisfier, it does not pose a safety concern due to the fact that the customer will still be alerted to an approaching vehicle by the seat vibration. Dealers are advised that engineering is working on a resolution and it will be available by the end of 2023.
• 10249579Jan 12, 2024Engine cooling, Transmission and drivetrain. This PI bulletin advises the technician on the proper way to install the pistons in an engine.
• 10249011Jan 12, 2024Exterior lighting. This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
• 10249034Jan 11, 2024Electrical system, Equipment, Other or unknown. This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector.
• 10249971Jan 10, 2024Fuel system. This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling…
• 10249969Jan 9, 2024Electrical system. This Preliminary information communicates diagnostic tips when trying to root cause a SES MIL with DTC's B2B0D and B2B0E. Main cause is aftermarket electrical devices spliced into the ignition main fuses.
• 10249968Jan 9, 2024Electrical system. This Preliminary Information communication provides information to the technician about customers that may request the factory Integrated Trailer Brake Controller Regular Production Option Code (JL1) be installed on their Full-Size Pickup or SUV when the vehicle was not ordered with the option. Dealer should advise the customer it cannot be added to the vehicle.
• 10249965Jan 9, 2024Exterior lighting. This Preliminary information provides information to the technician on installing a roof beacon light. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 157. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
• 10249535Jan 8, 2024Electrical system. This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
• 10249005Jan 4, 2024Fuel system, Electrical system, Engine cooling. This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset.
• 10249008Jan 3, 2024Equipment, Transmission and drivetrain, Steering, Electrical system. This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases - Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering Vibration/Shudder, Intermittent DTCs/MIL Illuminated, Engagement/Disengagement/Ratcheting Concerns.
• 10249004Jan 3, 2024Transmission and drivetrain. This technical bulletin provides a procedure to inspect the front pump of the transmission for a possible leak.
• 10248725Dec 31, 2023Electrical system, Equipment. This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.
• 10248709Dec 21, 2023Fuel system, Engine cooling, Electrical system. This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset.
• 10249298Dec 20, 2023Electrical system, Back-over prevention (rear camera). This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.
• 10249294Dec 15, 2023Other or unknown, Electrical system. This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
• 10247552Dec 12, 2023Equipment. This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
• 10249281Dec 8, 2023Equipment. This Preliminary information communicates an issue where the vehicles wireless charger no longer works with the lastest ISO update on Apple 15 phones.
• 10247192Dec 8, 2023Equipment, Engine cooling, Electrical system. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
• 10249270Dec 6, 2023Equipment. This Preliminary information communicates an issue where the vehicles wireless charger no longer works with the lastest ISO update on Apple 15 phones.
• 10249263Dec 5, 2023Transmission and drivetrain, Equipment. This Preliminary information communicates a diagnostic tip for the 110 /120 volt power outlets being inoperative and dealerships should try a battery disconnect to see if the concern goes away.
• 10246305Nov 21, 2023Brakes. This informational bulletin provides an optional repair using a different set of brakes that may correct the customers concern of Early Brake Wear in Harsh Environments.
• 10245559Nov 16, 2023Engine cooling, Exterior lighting, Electrical system, Equipment. This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
• 10247348Nov 7, 2023Equipment. This PI states that a vehicle may exhibit a concern of the cross traffic alert indicators not displaying on the radio screen. While this is a customer dissatisfier, it does not pose a safety concern due to the fact that the customer will still be alerted to an approaching vehicle by the seat vibration. Dealers are advised that engineering is working on a resolution and it will be available by the end of 2023.
• 10245395Nov 6, 2023Suspension, Transmission and drivetrain, Engine cooling, Wheels, Steering. This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
• 10245359Nov 3, 2023Electrical system, Body and structure. This technical bulletin provides a procedure to correct the condition of Inadvertent/Unwanted Tail Gate Opening.
• 10247340Nov 2, 2023Visibility (wipers, defrost, mirrors). This Preliminary information communicates how the HVAC setting operates during a remote vehicle start.
• 10245348Nov 1, 2023Equipment, Engine cooling, Electrical system. This bulletin provides a procedure to program the BCM to correct the customers concern of RKE idle Time-out.
• 10245250Oct 30, 2023Wheels. This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
• 10245241Oct 27, 2023Equipment, Engine cooling, Electrical system. This bulletin provides a procedure to program the BCM to correct the customers concern of RKE idle Time-out.
• 10245248Oct 25, 2023Equipment, Electrical system. This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present on network communication circuits.
• 10245244Oct 24, 2023Transmission and drivetrain, Equipment, Electrical system, Steering. This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases - Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering Vibration/Shudder, Intermittent DTCs/MIL Illuminated, Engagement/Disengagement/Ratcheting Concerns.
• 10245200Oct 17, 2023Equipment, Transmission and drivetrain. This information bulletin advises the technician the difference between a welch cap leak and the output seal of the t-case or transmission leaking ATF, causing the customer concern of a Red Fluid Leak from Center of Vehicle Located by Rear of Transmission or Transfer Case Area.
• 10244326Oct 11, 2023Equipment. This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
• 10244949Oct 10, 2023Transmission and drivetrain. This service bulletin provides repair information to correct customer concerns of Rear Wheel Lock Up, ABS Event, Loud Bang and a Flashing “D” on Driver Information Center (DIC) when Lightly or Moderately Accelerating Forcing an 8-7 or 8-6 Downshift.
• 10244274Oct 6, 2023Wheels. This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
• 10244273Oct 6, 2023Engine cooling. This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

← All problems reported for the 2021 Chevrolet Silverado 2500