2015 Chevrolet Silverado 3500 Technical Service Bulletins

898 technical service bulletins (TSBs) are on record for the 2015 Chevrolet Silverado 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10082447Aug 8, 2016Engine cooling. This informational bulletin explains a possible normal whining noise from the balance shaft chain if the vehicle has less than 10,000 miles on it.
• 10082860Aug 3, 2016Equipment. This informational bulletin provides information on gm does not approve the use of “clipping” to repair collision damage to vehicles. Gm has not tested or validated a “clipped vehicle” repair; therefore, gm cannot endorse this type of repair or confirm the crash performance during a subsequent collision.
• 10083776Aug 2, 2016Electrical system. This preliminary information communication advises the technician on steps to perform to determine if the customer's battery drain concern is being caused by a known concern with bluetooth call transfer operation when exiting the vehicle. If the concern is duplicated at the dealer with the onstar led is still green after the vehicle is turned off and the bluetooth call was disconnected. Dealer should advises that…
• 10082861Aug 2, 2016Electrical system. This technical bulletin provides a procedure to remove the transport mode on message displayed in the dic due to vehicles shipped over long distances outside the u.s. And canada.
• 10082823Aug 2, 2016Engine cooling. This informational bulletin explains the use of diesel fuel additives in an engine, are not required unless the customer desires additives to prevent fuel concerns depending on fuel or temperature related conditions.
• 10082814Aug 2, 2016Engine. This informational bulletin provides information to gm dealers on the correct cleaning methods when cleaning engine gasket sealing surfaces.
• 10082423Aug 1, 2016Engine cooling. This informational bulletin provides additional information about the def use and treatment of the fluid.
• 10089001Jun 28, 2016Engine cooling, Equipment. This information bulletin provide information on a new way to look at nox sensor readings and exhaust temperature during a dpf regeneration or a reductant fluid quality test.
• 10074343Jun 28, 2016Transmission and drivetrain. This technical bulletin provides a procedure to replace the stator shaft support to correct customer concern on a delayed engagement when the transmission is shifted from park to reverse or park to drive after the vehicle has been sitting with the engine off due to the torque converter draining the transmission fluid back into the transmission pan.
• 10094768Jun 23, 2016Suspension, Steering, Electrical system. This preliminary informational bulletin provides information on a procedure for diagnosing and repairing vibrations caused by the wheel and tire, axle components and/or propeller shafts.
• 10088863Jun 22, 2016Equipment, Engine cooling. This informational bulletin is a supplement to the duramax diesel coolant system fill and head gasket replacement procedure found in the service information.
• 10081022Jun 14, 2016Electrical system. This preliminary information communication advises the technician that ,when testing any circuit for open or resistance, it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of the connector or component, prior to any component replacement. Always use the recommended terminal test tool during these tests.
• 10097195Jun 8, 2016Equipment. This technical bulletin provides a procedure to inspect the air box and air filter seal and replace if necessary to correct a customer concern that the malfunction indicator light (mil) is illuminated due to excessive sand and/or debris entering the air filter box and bypassing the seal of the air filter causing damage to the ho2 sensor and the catalytic converter to become blocked with sand and debris particles.
• 10089201Jun 8, 2016Equipment. This warranty administration bulletin provides policy information on using gm service policies and procedure manual that represent key gm requirements for service operations.
• 10118547May 20, 2016Tires. This informational bulletin provides information on the temporary tire flat spotting condition.
• 10118546May 16, 2016Equipment. This informational bulletin provides information on a new U.S. dealer special tool loan program.
• 10118545May 16, 2016Electrical system, Equipment. This informational bulletin provides warranty policy information on revised wiring repair labor operations and required additional information.
• 10078874May 10, 2016Equipment. This preliminary information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for non - general motors aftermarket accessories installed on the vehicle that can cause these issues.
• 10078571May 1, 2016Equipment. This informational bulletin provide information on the product quality center (pqc) assembly replacement process.
• 10078569May 1, 2016Fuel system, Other or unknown. This informational bulletin provides information on vehicles designed to operate on gaseous fuels.
• 10083893Apr 27, 2016Equipment. This preliminary information communication advises the technician on the steps to diagnose and repair the concern of the radio is inopertive. New software has been released to correct this concern.
• 10083782Apr 27, 2016Engine, Electrical system. This preliminary information communication advises the technician on the steps to diagnose and repair the concern of black smoke when starting the vehicle after sitting.
• 10083513Apr 27, 2016Equipment. This preliminary information communication advises the technician on the steps to diagnose and repair the concern of receiving frequent "off route" messages while following turn by turn (tbt) route navigation. The technician is provided instructions for resetting the vehicle communication interface module for this concern.
• 10078749Apr 27, 2016Equipment. This preliminary information communication advises the technician on the steps to diagnose and repair the concern of the radio is inopertive. New software has been released to correct this concern.
• 10078745Apr 27, 2016Equipment. This preliminary information communication advises the technician on the steps to diagnose and repair the concern of receiving frequent "off route" messages while following turn by turn (tbt) route navigation. The technician is provided instructions for resetting the vehicle communication interface module for this concern.
• 10083073Apr 26, 2016Electrical system, Equipment. This preliminary information communication advises the technician on the steps to diagnose and repair the concern of a dead battery after leaving the vehicle during a bluetooth call.
• 10078743Apr 26, 2016Electrical system. This preliminary information communication advises the technician on the steps to diagnose and repair the concern of a dead battery after leaving the vehicle during a bluetooth call.
• 10083781Apr 22, 2016Electrical system. This preliminary information communication advises the technician on the steps to diagnose the concern, and the steps to repair the concern of the vehicle cranks but does not start. The technician is to inspect for a sheared cam pin in the engine.
• 10083587Apr 22, 2016Equipment. This preliminary information communication advises the technician to contact the gm technical assistance center for further instructions. The concern is the radio may be unable to save xm favorite stations.
• 10083561Apr 22, 2016Equipment. This preliminary information communication advises the technician on the steps to diagnose and repair the concern of the radio system inoperative. The technician is to call the general motors technical assistance center with the findings from the questions provided.
• 10078545Apr 22, 2016Equipment. This technical bulletin provides a procedure to replace the propeller shaft with a revised part when a broken propeller shaft or u-joint is found.
• 10083509Apr 21, 2016Equipment. This preliminary information communication advises the technician on the steps to diagnose and repair the concern. The vehicle's xm radio only has xm preveiw channels.
• 10083482Apr 21, 2016Equipment. This preliminary information communication advises the technician to diagnose the concern and the steps to repair the concern. The vehicle's xm travel link may be inopertive.
• 10078522Apr 20, 2016Equipment. "this technical bulletin provides a procedure to contact onstar for hard mute request to correct a customer concern when the radio is on, it does not mute enough when the onstar® turn-by-turn navigation directions are announced due to customer improperly setting the radio volume high enough when the turn-by-turn navigation messages are played. "
• 10078520Apr 20, 2016Electrical system. This informational bulletin provides information that may be useful on diagnosing batteries that have set for a long period of time and/or set in cold weather climates and testing those batteries.
• 10083884Apr 19, 2016Equipment. This preliminary information communication advises the technician on the steps for diagnosing the concern. The vehicle may be unable to connect to onstar using the white, blue or red onstar buttons.
• 10083484Apr 19, 2016Electrical system. This preliminary information communication provides information to help the dealership technicians perform a parasitic drain test for the onstar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the onstar system.
• 10078735Apr 19, 2016Electrical system. This preliminary information communication provides information to help the dealership technicians perform a parasitic drain test for the onstar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the onstar system.
• 10083880Apr 18, 2016Equipment. This preliminary information communication advises the technician on diagnosing the concern of the cd player being inoperative or disc will not eject.
• 10078507Apr 18, 2016Electrical system, Equipment. This warranty administration bulletin provide policy information on using the el-50313 midtronics gr8 battery tester/charger for diagnosing battery replacements and maintaining batteries on new vehicles in dealer inventory.
• 10078506Apr 18, 2016Electrical system. This informational bulletin provides warranty information on using the service programming system (sps) for programming control modules
• 10078504Apr 18, 2016Engine. This informational bulletin provides information internal engine noise or damage after oil filter replacement
• 10078502Apr 15, 2016Equipment. This warranty administration bulletin provides information on gm’s policy on performing gm covered vehicle services and maintenance on vehicles originating/sold in canada.
• 10078770Apr 12, 2016Engine cooling, Equipment. 15801 – customer satisfaction program. Vehicles equipped with the duramax diesel engine option and the ambulance upfitter or fire truck upfitter option may have a condition in which the emission control system as designed will limit speed under certain conditions. The epa has approved general motor’s request to remove the emission control system speed limitations on these emergency vehicles where applicable.
• 10078481Apr 12, 2016Equipment. This informational bulletin provides information on the purpose of magnetic drain plugs.
• 10078480Apr 12, 2016Suspension. This technical bulletin provides a procedure to re-torque the joints of the rear leaf spring assembly to correct a customer concern of a clunking noise coming from the rear of the vehicle.
• 10078472Apr 12, 2016Visibility (wipers, defrost, mirrors). This informational bulletin provides information on a normal condition on tempered glass of spots showing on the rear and side windows when the vehicle is in the sunlight.
• 10078435Apr 7, 2016Equipment, Body and structure. This preliminary informational bulletin provides information that may be helpful when addressing underbody component corrosion with customers.
• 10083512Apr 5, 2016Visibility (wipers, defrost, mirrors), Equipment. This preliminary information communication advises the technician the steps on diagnosing the concern. Vehicle's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
• 10078604Apr 5, 2016Electrical system, Body and structure, Visibility (wipers, defrost, mirrors). This preliminary information communication advises the technician the steps on diagnosing the concern. Vehicle's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

← All problems reported for the 2015 Chevrolet Silverado 3500