2016 Chevrolet Silverado 3500 Technical Service Bulletins

742 technical service bulletins (TSBs) are on record for the 2016 Chevrolet Silverado 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10082880Aug 15, 2016Equipment. This engineering informational bulletin is ending the need for information from the field of vehicles with the condition of usb port inoperative.
• 10082865Aug 15, 2016Seat belts. This preliminary informational bulletin provides a procedure to reposition the front seat belt latch plate for concerns regarding the seat belt webbing or latch plate coming twisted.
• 10082822Aug 12, 2016Electrical system, Engine. This informational bulletin provides information on how to test a battery and what is needed to warranty a battery.
• 10082363Aug 12, 2016Equipment. This warranty administration bulletin provide policy on performing gm covered vehicle services and maintenance on vehicles originating/sold in canada.
• 10082406Aug 10, 2016Equipment. This technical bulletin provides a procedure to reprogram the rear entertainment media disc player using a provided dvd to correct the condition of the rear entertainment player freezes on start up menu due to a calibration concern.
• 10082863Aug 9, 2016Equipment, Electrical system. This informational bulletin provides information for ignition key, fob, key tags and key rings configuration for various vehicles and applying a qr code sticker or barcode sticker to the fob.
• 10082447Aug 8, 2016Engine cooling. This informational bulletin explains a possible normal whining noise from the balance shaft chain if the vehicle has less than 10,000 miles on it.
• 10083131Aug 5, 2016Electrical system. This preliminary information communication provides the technician with steps on how to program an engine control module when getting a service programming system error code e4491 or e4423. In some cases techline customer support center may need to be contacted to resolve the issue.
• 10082860Aug 3, 2016Equipment. This informational bulletin provides information on gm does not approve the use of “clipping” to repair collision damage to vehicles. Gm has not tested or validated a “clipped vehicle” repair; therefore, gm cannot endorse this type of repair or confirm the crash performance during a subsequent collision.
• 10082437Aug 3, 2016Air bags. This informational bulletin provides information on locating and reconnecting airbag connectors that are not fully seated to correct a customer concern of an airbag warning lamp illuminated, or one, or more, airbag dtc(s) set.
• 10082861Aug 2, 2016Electrical system. This technical bulletin provides a procedure to remove the transport mode on message displayed in the dic due to vehicles shipped over long distances outside the u.s. And canada.
• 10082823Aug 2, 2016Engine cooling. This informational bulletin explains the use of diesel fuel additives in an engine, are not required unless the customer desires additives to prevent fuel concerns depending on fuel or temperature related conditions.
• 10082814Aug 2, 2016Engine. This informational bulletin provides information to gm dealers on the correct cleaning methods when cleaning engine gasket sealing surfaces.
• 10082422Aug 2, 2016Equipment. This technical bulletin provides diagnostic tips to help correct multiple concerns regarding the usb port being inoperative or unable to play music through the usb port.
• 10082820Aug 1, 2016Engine. This informational bulletins provides information on the intake manifold inspection/replacement after servere internal engine damage.
• 10082423Aug 1, 2016Engine cooling. This informational bulletin provides additional information about the def use and treatment of the fluid.
• 10089121Jun 29, 2016Tires, Equipment. This informational bulletin provides guidance to gm dealers when using gm approved tire force variation measurement equipment.
• 10074343Jun 28, 2016Transmission and drivetrain. This technical bulletin provides a procedure to replace the stator shaft support to correct customer concern on a delayed engagement when the transmission is shifted from park to reverse or park to drive after the vehicle has been sitting with the engine off due to the torque converter draining the transmission fluid back into the transmission pan.
• 10094768Jun 23, 2016Electrical system, Steering, Suspension. This preliminary informational bulletin provides information on a procedure for diagnosing and repairing vibrations caused by the wheel and tire, axle components and/or propeller shafts.
• 10088863Jun 22, 2016Engine cooling, Equipment. This informational bulletin is a supplement to the duramax diesel coolant system fill and head gasket replacement procedure found in the service information.
• 10081240Jun 17, 2016Steering, Equipment. This preliminary information communication provides information to the technician on the steps to diagnosis and repair steering that feels loose or has excessive play. This concern could be cause by an incorrect pitman shaft over-center preload adjustment. Technician will perform a steering gear pitman shaft over-center preload adjustment procedure. Technician will remove the steering gear. The steering gear pitman…
• 10081320Jun 15, 2016Fuel system, Engine. This preliminary information communication provides information to the technician how to diagnostic and repair vehicles that may have fuel gauge that shows empty and the low fuel level indicator is on. Diagnostic trouble code p2636 will be set in the engine control module. Technician will use normal service information diagnostics for the concern. Technician will operate the transfer pump for 2 minutes and…
• 10081022Jun 14, 2016Electrical system. This preliminary information communication advises the technician that ,when testing any circuit for open or resistance, it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of the connector or component, prior to any component replacement. Always use the recommended terminal test tool during these tests.
• 10097195Jun 8, 2016Equipment. This technical bulletin provides a procedure to inspect the air box and air filter seal and replace if necessary to correct a customer concern that the malfunction indicator light (mil) is illuminated due to excessive sand and/or debris entering the air filter box and bypassing the seal of the air filter causing damage to the ho2 sensor and the catalytic converter to become blocked with sand and debris particles.
• 10089201Jun 8, 2016Equipment. This warranty administration bulletin provides policy information on using gm service policies and procedure manual that represent key gm requirements for service operations.
• 10081992Jun 7, 2016Transmission and drivetrain, Electrical system. This informational bulletin provides information on new software being available to correct a firm 3-2 downshift at light or heavy throttle.
• 10118547May 20, 2016Tires. This informational bulletin provides information on the temporary tire flat spotting condition.
• 10118546May 16, 2016Equipment. This informational bulletin provides information on a new U.S. dealer special tool loan program.
• 10118545May 16, 2016Electrical system, Equipment. This informational bulletin provides warranty policy information on revised wiring repair labor operations and required additional information.
• 10078571May 1, 2016Equipment. This informational bulletin provide information on the product quality center (pqc) assembly replacement process.
• 10078569May 1, 2016Fuel system, Other or unknown. This informational bulletin provides information on vehicles designed to operate on gaseous fuels.
• 10083893Apr 27, 2016Equipment. This preliminary information communication advises the technician on the steps to diagnose and repair the concern of the radio is inopertive. New software has been released to correct this concern.
• 10083782Apr 27, 2016Engine, Electrical system. This preliminary information communication advises the technician on the steps to diagnose and repair the concern of black smoke when starting the vehicle after sitting.
• 10083513Apr 27, 2016Equipment. This preliminary information communication advises the technician on the steps to diagnose and repair the concern of receiving frequent "off route" messages while following turn by turn (tbt) route navigation. The technician is provided instructions for resetting the vehicle communication interface module for this concern.
• 10078749Apr 27, 2016Equipment. This preliminary information communication advises the technician on the steps to diagnose and repair the concern of the radio is inopertive. New software has been released to correct this concern.
• 10078745Apr 27, 2016Equipment. This preliminary information communication advises the technician on the steps to diagnose and repair the concern of receiving frequent "off route" messages while following turn by turn (tbt) route navigation. The technician is provided instructions for resetting the vehicle communication interface module for this concern.
• 10083856Apr 26, 2016Steering. This preliminary information communication advises the technician on the steps to diagnose and repair the concern of the steering feels loose or has excessive play.
• 10078740Apr 26, 2016Steering. This preliminary information communication advises the technician on the steps to diagnose and repair the concern of the steering feels loose or has excessive play.
• 10078562Apr 25, 2016Transmission and drivetrain. This engineering information bulletin is requesting information from the dealers on a customer concern that a service 4wd message displayed on the dic and dtc c0398 set within the transfer case control module.
• 10083781Apr 22, 2016Electrical system. This preliminary information communication advises the technician on the steps to diagnose the concern, and the steps to repair the concern of the vehicle cranks but does not start. The technician is to inspect for a sheared cam pin in the engine.
• 10083765Apr 22, 2016Equipment. This preliminary information communication advises the technician on the steps to diagnose the concern and the steps to repair the concern. Phone will not connect to android auto.
• 10083587Apr 22, 2016Equipment. This preliminary information communication advises the technician to contact the gm technical assistance center for further instructions. The concern is the radio may be unable to save xm favorite stations.
• 10083561Apr 22, 2016Equipment. This preliminary information communication advises the technician on the steps to diagnose and repair the concern of the radio system inoperative. The technician is to call the general motors technical assistance center with the findings from the questions provided.
• 10078548Apr 22, 2016Equipment. This informational bulletin announces that gm is offering an android auto feature upgrade for 2016 model year vehicles.
• 10078545Apr 22, 2016Equipment. This technical bulletin provides a procedure to replace the propeller shaft with a revised part when a broken propeller shaft or u-joint is found.
• 10083509Apr 21, 2016Equipment. This preliminary information communication advises the technician on the steps to diagnose and repair the concern. The vehicle's xm radio only has xm preveiw channels.
• 10083482Apr 21, 2016Equipment. This preliminary information communication advises the technician to diagnose the concern and the steps to repair the concern. The vehicle's xm travel link may be inopertive.
• 10078522Apr 20, 2016Equipment. "this technical bulletin provides a procedure to contact onstar for hard mute request to correct a customer concern when the radio is on, it does not mute enough when the onstar® turn-by-turn navigation directions are announced due to customer improperly setting the radio volume high enough when the turn-by-turn navigation messages are played. "
• 10078520Apr 20, 2016Electrical system. This informational bulletin provides information that may be useful on diagnosing batteries that have set for a long period of time and/or set in cold weather climates and testing those batteries.
• 10083884Apr 19, 2016Equipment. This preliminary information communication advises the technician on the steps for diagnosing the concern. The vehicle may be unable to connect to onstar using the white, blue or red onstar buttons.

← All problems reported for the 2016 Chevrolet Silverado 3500