2019 Chevrolet Silverado 3500 Technical Service Bulletins

708 technical service bulletins (TSBs) are on record for the 2019 Chevrolet Silverado 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10165122Aug 13, 2019Engine cooling. This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
• 10164757Aug 8, 2019Visibility (wipers, defrost, mirrors), Steering, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have any of these concerns remote keyless entry, passive Entry and Start Inoperative, No Fob detect message on driver information center, service tire pressure system, no audio, touch screen Inoperative, Steering Wheel Controls Inoperative, Service Stabilitrak, rear power windows inoperative, rear wiper…
• 10164754Aug 7, 2019Equipment. This preliminary information explains that there are differences between the Elevated Idle, PTO and High Idle options.
• 10165079Aug 5, 2019Steering. This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
• 10163900Jul 26, 2019Equipment. This informational bulletin provides process information for the (GWM) and (WPC) parts return program.
• 10163905Jul 17, 2019Electrical system. This engineering informational bulletin is requesting information clear the codes and perform the glow plug learn procedure.
• 10165334Jul 16, 2019Equipment. This SKU is a Tire Hoist Assembly. The customer communication requested return of unsold inventory to inspect for the shape of the centerpiece of the tire hoist being round when it should be square. If the centerpiece is the incorrect shape then the tire hoist cannot be operated with the OE tools, and the end user would therefore not be able to lower the spare tire with the vehicles original tools.
• 10164123Jul 11, 2019Equipment, Transmission and drivetrain. This technical bulletin provides a procedure to replace the torque converter and inspect the front pump and the TEHCM for metal.
• 10163886Jul 8, 2019Other or unknown. This informational bulletin provides explanation of a normal condition of a loose fitting ball receiver in the gooseneck.
• 10162165Jun 27, 2019Fuel system. This Preliminary Information communication advises the technician that the 6.6L Duramax Diesel Regular Production Option Code L5D has been placed on Engine Exchange program. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10163272Jun 26, 2019Equipment. The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
• 10163270Jun 26, 2019Steering. This technical bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures.
• 10163268Jun 26, 2019Electrical system, Equipment. This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
• 10163261Jun 26, 2019Fuel system. This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
• 10162159Jun 26, 2019Electrical system. This Preliminary information communicates information to dealers advising certain Over the air updates and USB updates have been temporarily suspended.
• 10163266Jun 25, 2019Engine, Equipment. This informational bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
• 10163265Jun 25, 2019Suspension. This technical bulletin provides a procedure for re-torque the lead springs.
• 10163260Jun 25, 2019Equipment. This informational bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
• 10163226Jun 24, 2019Fuel system. This Bulletin provides information to correct a customer concern of a siren or whine noise from the in-tank fuel pump at temperatures below -6C or 20F, accompanied by start and stall, no start, loss of power and MIL illuminated. Technicians may find DTCs P0087, P018B, P228A, P228B or P2635 set in ECM.
• 10162150Jun 24, 2019Equipment. This Preliminary information communicates a customer concern of IPC gauges inoperative or fluctuate, No Start, No Crank, SIR Light / Service Airbag Message, Service Suspension Message, Radio display blank, Steering Wheel Controls (SWC) not illuminated, Turn Signal no audible feedback, HVAC controls inoperative.
• 10162149Jun 24, 2019Brakes. This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
• 10163252Jun 19, 2019Equipment, Transmission and drivetrain. This technical bulletin provides a procedure to change the diff fluid if found the cause of the customers concern.
• 10162143Jun 19, 2019Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Codes P0340 and P0341 setting at times. Technician should use normal published Service Information diagnostics. If normal Service Information diagnostics does not isolate the concern, inspect for corrosion in connector…
• 10162127Jun 14, 2019Suspension. This Preliminary Information communication provides information to the technician about vehicle with Service ABS and/or Traction control lights/message on, Service Power Steering System, Service Suspension System, and or Loss of communication with EBCM, SWPS, PSCM, and/or SCM. Technician may find Diagnostic Trouble Codes U0077, U0121, U0126, U0131, U0139, U0401, U0415, and/or U0428. Technician should remove the…
• 10163262Jun 13, 2019Suspension. This technical bulletin provides a procedure to apply grease to the leaf springs to correct a condition of a squeak noise from the metals making contact.
• 10162124Jun 13, 2019Electrical system. This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
• 10163263Jun 11, 2019Electrical system, Equipment. This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.
• 10163237Jun 10, 2019Engine cooling. This informational bulletin provides information for dealers/technicians and customers on steam/vapor coming from the front grille or radiator area.
• 10162108Jun 4, 2019Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that are equipped with 6L80 Regular Production Option Code (MYC), 6L90 Regular Production Option Code (MYD) or 8L90 Regular Production Option Code (M5U) Automatic Transmission, now have Powertrain Grade Braking. Powertrain grade braking assists when driving on a downhill grade to help maintain desired vehicle speed by…
• 10162105Jun 3, 2019Equipment. This Preliminary information communicates to the dealer technicians to refer to service bulletin 19-NA-109.
• 10161932May 21, 2019Engine cooling. This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains how toptier fuels should be used to reduce carbon build up.
• 10161968May 20, 2019Transmission and drivetrain. This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
• 10161956May 17, 2019Engine, Electrical system. This informational bulletin provides information for dealers/technicians on Oil Life Monitor Engine Control Module Update.
• 10161026May 17, 2019Fuel system. This Preliminary information communicates the location that dealers can find information to remove / delete the rear fuel tank from Chassis Cab trucks with RPO N2N dual fuel tanks.
• 10161929May 8, 2019Equipment. This warranty administration bulletin provide policy information to cover GM's policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
• 10161930May 7, 2019Tires. This warranty administration bulletin provides the information on General Motors Tire Warranty Policies and Procedures for Low Cab Forward Medium Duty Trucks (US Medium Duty Dealers Only).
• 10161907May 2, 2019Equipment. This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
• 10160109Apr 26, 2019Transmission and drivetrain. This informational bulletin provides information on Click or Tick Noise on 3-4 Shift that it should be considered a normal characteristic.
• 10160665Apr 15, 2019Electrical system, Brakes. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have an intermittent "Check Trailer Wiring" or "Service Trailer Brake" message on the Driver Information Center. Technician will inspect and clean the ground wire (normally white wire) connection on the trailer side of the 7-pin connector. Inspect that the wires inside the trailer…
• 10160120Apr 15, 2019Seats. This technical bulletin provides repair information to correct a customer concern of front seat lateral movement and/or click type noise while driving.
• 10160663Apr 12, 2019Equipment. This Preliminary information communicates an issue with aftermarket USB chargers causing SIR DTC's to set.
• 10160659Apr 11, 2019Body and structure, Electrical system. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that have remote start is inoperative, power lift gate Regular Production Option Code (TB5) is inoperative with the ignition off, Crank no start, Start and Stall, and vehicles equipped with the diesel engine, the blower motor may stay on after the engine is turned off. Technician may find…
• 10165330Apr 9, 2019Equipment. This SKU is a Pitman Arm. The customer communication requested return of unsold inventory to inspect for incorrect taper of the spline. Incorrect taper of the spline prevents it from installing with the mating component, preventing installation of the part, and would therefore have no impact on the end user besides time required to complete installation.
• 10160646Apr 9, 2019Transmission and drivetrain, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have "Service 4 Wheel Drive" message on the Driver Information Center. Provides the technician with additional information to ensure that the TCCM contains the latest software released to address previous issues, also advises of default action changes. Calls out specific circuits to be inspected to help isolate…
• 10160642Apr 8, 2019Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a low voltage reading on the volt gauge during the first several minutes after a cold start. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10160135Apr 1, 2019Equipment. This informational bulletin provides information on proper use of floor mats.
• 10160132Apr 1, 2019Electrical system. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
• 10156952Mar 27, 2019Equipment, Transmission and drivetrain, Engine. This Preliminary information communicates to the dealer technician using the PICO scope will aid in determining if the if the engine or transmission is root cause of a vibration or shudder concern.
• 10158864Mar 26, 2019Equipment. This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.
• 10158859Mar 25, 2019Equipment. This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.

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