2002 Chevrolet Silverado Technical Service Bulletins

157 technical service bulletins (TSBs) are on record for the 2002 Chevrolet Silverado. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10108599Jul 17, 2017Suspension. This technical bulletin provides a procedure to lube the rear leaf springs on vehicles with the condition of a squeak noise originating from the rear of the vehicle.
• 10113406Feb 8, 2017Body and structure. This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10113364Jan 31, 2017Brakes. This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
• 10114431Feb 23, 2016Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
• 10112299Jan 27, 2016Equipment. This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only)
• 10113787Aug 3, 2015Seat belts. This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button sticking.
• 10113662May 27, 2015Fuel system, Other or unknown. This informational bulletin provides dealership personnel with information on flexible fuel vehicles (FFVs) and the usage of E85 fuel in GM vehicles.
• 10113654May 15, 2015Equipment. This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
• 10113652May 15, 2015Equipment. This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
• 10114470Apr 17, 2015Equipment, Electrical system. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10113722Mar 2, 2015Equipment. This informational bulletin provides information on communication with OnStar® module after Canadian cellular upgrade.
• 10113720Mar 2, 2015Equipment. This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
• 10114408Feb 13, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The…
• 10114343Jan 14, 2015Equipment. This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This…
• 10114342Jan 14, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10056354Sep 1, 2014Engine, Engine cooling. Gmc/chevrolet: engines, with egr system, has leakage from egr cooler engine coolant into the combustion chamber. Model 2002-15 silverado, sierra, 2004-09 kodiak c4500-c5500, topkick c4500-c5500, 2006-15 express, savana.
• 10054261Sep 1, 2014Brakes. Chevrolet/gmc/cadillac: anytime hydraulic brake pipes assembly need replacing, pre-formed and pre-flared brake pipes are available, except rear axle crossover pipe. Model 1999-2007 silverado, sierra, 2000-2006 escalade models, avalanche, suburban, tahoe, yukon models. *pe updated 7/18/14. *pe updated 12/9/14.
• 10112034Jan 28, 2014Body and structure. This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10112401Oct 9, 2013Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that have not engagement into drive, delayed, no engagement into reverse, and or a range inhibit. Technician may find Diagnostic Trouble Codes P0701, P0731, P0732, P0733, P0734, P0736, P0751, P0756, P0761, P0776, P0843, P0848, P0873, P0877, P0894 or P2723. Technician should follow published Service Information…
• 10112382Oct 1, 2013Visibility (wipers, defrost, mirrors). This Preliminary Information communication provides information to the technician about the percentage of UV protection or tint offered by the windshield or side glass. Technician should be advised Windshield reduces UV rays down to 4% or less. Front side door glass reduces UV rays down to 35% or less. Windshields are SOLAR glass with a light transmittance of >/=70%. Front door glass are Solar glass with a light…
• 10038344Jun 1, 2013Latches, locks and linkages. Gm: the front or rear door may not open from the inside or outside handle, the door will not unlock with any method. The probably cause an incorrect installation of a handle component. *rm updated on 7/26/2013. All 2014 and prior gm passenger cars and trucks.
• 10112900Mar 13, 2013Electrical system. This Preliminary Information communication provides information to the technician about vehicles that will not move in forward or reverse. Technician may find Diagnostic Trouble Code P0877 or P2723 set. Technician will need to inspect the valve body separator plate orifices for debris.
• 10023751Feb 1, 2013Transmission and drivetrain. Engine surge or stall at stop and/or dtc p0742 possible tcc applied. Equipped with allison lct1000 transmission rpo m74 or mw7. *nj updated 4/22/13.
• 10112697Dec 27, 2012Equipment, Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308.
• 10113843Dec 17, 2012Equipment. This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor Operations and Customer Enthusiasm
• 10112681Dec 17, 2012Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that may have a planetary gear whine noise in first and second gear. Technician should compare the noise to a like vehicle. Technician will need to check the build date of the transmission, if it was built after 09/01/2003 and it is determined that a vehicle has an abnormal amount of noise, perform the rear unit end…
• 10112655Dec 12, 2012Tires, Wheels. This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
• 10112546Nov 6, 2012Brakes. This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
• 10112523Oct 30, 2012Transmission and drivetrain, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have slip in forward ranges immediately after replacing the input housing. Technician will inspect the 3-4 clutches and the forward clutch oil feed passages for leakage between circuits. Technician should apply regulated compressed air to the 3-4 clutch feed hole and the forward clutch feed hole one at a time with…
• 10038294Jan 1, 2012Seat belts. Gm: there are seat belt problems: difficulty latching and unlatching buckle. Buckle release button is sticking. Seat belt warning light illuminated. Likely caused by sticky beverages that are spilled into the buckle assembly. *rm updated 4/3/12.
• 10042986Nov 1, 2011Seats. General motors: information provided by bulletin for all 2012 and prior general motor trucks and passenger vehicles regarding the adjustable comfort and custom upholstery of the driver and the passenger head restraint.
• 10038295Feb 1, 2011Other or unknown. Gm: information on fixing multiple situations right the first time.
• 10037933Jan 1, 2011Engine cooling. Gm: the service engine soon light is on, there is also a misfire or engine noise. There are multiple possible causes.
• 10036545Oct 1, 2010Steering. Buick/cadillac/chevrolet/gmc/oldsmobile and hummer: information on pitman arm shaft seal service kit. Do not replace entire steering gear for pitman seal leak. Technicians have been replacing entire steering gears due to not being able to service just leaking pitman shaft seal. *pe updated 5/9/11.
• 10019889Jul 1, 2009Fuel system. Inaccurate fuel gauge readings/rear float arm stuck. *tt updated 03-01-07. *kb updated 3/15/10.
• 10017214Dec 1, 2008Engine cooling. Hard start / no start outside temperatures below freezing. *tt updated 7/13/09.
• 10027804Nov 1, 2008Electrical system, Equipment. General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09.
• 10026804Oct 1, 2008Transmission and drivetrain. Gmc: fluid leak from transmission oil cooler lines due to corrosion. All 2000-2006 light duty trucks equipped with the light duty automatic transmission.
• 10026805Sep 1, 2008Equipment. Buick chevrolet gmc service campaign: see document search button for owner letter. Special coverage adjustment-analog onstar deactivation. Csc letter was received.
• 10026704Aug 1, 2008Fuel system. Gmc: fuel gauge fluctuation in park or neutral, causing the low fuel light to illuminate.
• 10026586Jun 1, 2008Equipment. Buick cadillac chevrolet gmc hummer oldsmobile pontiac saab saturn service campaign: see document search button for owner letter. Special coverage adjustment-analog onstar deactivation. Fcc ruled in 2002 wireless carriers would no longer re required to support analog wireless network starting in 2008. *pe csc letter was received. Updated 12/1/08.
• 10021013May 1, 2008Suspension. Suspension vibration or frame beaming at 40 - 60 mph. *kb updated 8/25/08.
• 10025148Apr 1, 2008Steering. Clunking noise under hood and can be felt in steering wheel and/or steering column (replace upper intermediate steering shaft [I-shaft] assembly).
• 10024345Feb 1, 2008Suspension, Transmission and drivetrain. Eaton locking differential chatter shudder noise on turns, equipped with a locking rear differential rpo g80. *nj updated 7/17/2008.
• 10024344Feb 1, 2008Engine cooling. Possible engine oil leak due to pcv freeze-up, equipped with the 4.8, 5.3, 6.0, and 6.2 v-8 engines.
• 10024154Feb 1, 2008Engine cooling. Chevrolet gmc service campaign: see document search button for owner letter. Special coverage adjustment - engine glow plug on certain vehicles with 6.6l diesel v8 (rpo lb7 - vin 1) engine & california emissions (yf5/ne1) or clean fuel emissions (vcl). Csc was received.
• 10022360Aug 3, 2007Transmission and drivetrain. Allison lct1000 harsh 3-2, 2-1 downshift, and abs may activate.
• 10021676Jun 15, 2007Transmission and drivetrain. New design front axle side bearing adjusters.
• 10022470Jun 1, 2007Brakes. Abs light on, dtc's c0265, c0201, u1041 set and/or loss of communication with brake module. (reground ebcm ground).
• 10021839May 1, 2007Engine cooling. Diesel engine cylinder head gasket missing thickness grade markings.

← All problems reported for the 2002 Chevrolet Silverado