2011 Chevrolet Silverado Technical Service Bulletins

274 technical service bulletins (TSBs) are on record for the 2011 Chevrolet Silverado. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10113566Feb 20, 2015Fuel system. This informational bulletin provides information for maintenance cleaning of the fuel injectors.
• 10114408Feb 13, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The…
• 10113548Feb 13, 2015Suspension. This technical bulletin provides repair information for the re-torque of leaf spring bolts to correct a customer concern for a clunking noise coming from the rear of the vehicle.
• 10113543Feb 12, 2015Suspension. This technical bulletin provides repair information for the re-torque of leaf spring bolts to correct a customer concern for a clunking noise coming from the rear of the vehicle.
• 10113542Feb 12, 2015Suspension, Transmission and drivetrain. This preliminary informational bulletin provides a diagnostic tip that may be helpful in correcting a customer concern on a vibration, shudder or roughness while driving at low speeds with a steady throttle on a level road.
• 10113531Feb 9, 2015Equipment. This warranty administration bulletin provides information to clarify proper transaction administration of GM Dealer Empowerment Program and Goodwill Cases.
• 10113519Feb 5, 2015Equipment, Electrical system. This preliminary informational bulletin adds the 2015 model year to repair information on correcting a customer concern of poor, limited, reduced Remote Keyless Entry (RKE) or Remote Vehicle Start (RVS) range.
• 10114354Jan 21, 2015Engine cooling. This Preliminary Information communication provides information to the technician that some vehicles may have a Service Engine Soon lamp, engine misfire on cylinder 1, 4, 6, or 7 and/or tick noise. Technician will follow service information diagnosis first. If service information diagnosis does not isolate the cause of this concern perform a cylinder deactivation active fuel management system compression test in…
• 10114352Jan 15, 2015Wheels, Tires. This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
• 10114343Jan 14, 2015Equipment. This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This…
• 10114342Jan 14, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10043847Nov 1, 2014Exterior lighting. Gm: low beam headlamp bulb diagnosis/ replacement (inspect bulb and connector). Do not replace the entire headlamp assembly for this condition. Replace the bulb and inspect the connector. *js updated 4/7/15.
• 10037626Nov 1, 2014Steering, Electronic stability control, Suspension. Gm: there is unwanted stability action or stability light on. This can be caused by the suspension being modified. *rm updated 6/18/12. *pe models 2007-13 all escalade; avalanche, silverado, suburban, tahoe; sierra, sierra denali, all yukons. Updated 11/28/12. *pe updated 4/1015.
• 10114328Oct 30, 2014Equipment. This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and now is refered to Article 3.2.9 of the 1st addition manual for details of Technician Identification and Accounting of Labor Time
• 10114309Oct 23, 2014Visibility (wipers, defrost, mirrors). This informational bulletin explains how to care for wiper blades.
• 10114299Oct 17, 2014Equipment. This informational bulletin provides a quick guide to updating which model vehicle after replacing the IPC.
• 10114296Oct 16, 2014Equipment. This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on…
• 10114281Oct 6, 2014Fuel system. This informational bulletin states that it no longer valid and refers to a new bulletin.
• 10114280Oct 6, 2014Equipment. This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
• 10112259Sep 29, 2014Fuel system, Equipment. This Preliminary Information communication advises the technician that the Diesel Oxidation Converter part numbers 15231895, 22768282, 22770967, 22887212, 22893734 and 22977171 will be placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10112258Sep 29, 2014Equipment, Fuel system. This Preliminary Information communication advises the technician that the Diesel Oxidation Converter part numbers 15231895, 22768282, 22770967, 22887212, 22893734 and 22977171 will be placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10112247Sep 23, 2014Electrical system, Body and structure, Interior lighting. This Preliminary Information communication provides information to the technician about the roof beacon switch. The roof beacon switch will be left disconnected from the assembly plant. When a roof beacon light is added technician will need to plug the harness into the switch.
• 10112228Sep 15, 2014Engine cooling, Fuel system. This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on. Technician may find a P0420, P24A0 and/or P2463 set. Technician should use published Service Information diagnostics for the Diagnostic Trouble Code. If the diagnostic leads to diagnosis or replacement of the Q57 Indirect Exhaust After treatment Fuel Injector, document all of…
• 10112215Sep 9, 2014Equipment, Fuel system. This Preliminary Information communication advises the technician that the Diesel Oxidation Converter part numbers 15231895, 22768282, 22770967, 22887212, 22893734 and 22977171 will be placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10056354Sep 1, 2014Engine, Engine cooling. Gmc/chevrolet: engines, with egr system, has leakage from egr cooler engine coolant into the combustion chamber. Model 2002-15 silverado, sierra, 2004-09 kodiak c4500-c5500, topkick c4500-c5500, 2006-15 express, savana.
• 10112203Aug 28, 2014Steering. This Preliminary Information communication provides information to the technician about vehicles that have a steering wheel vibration. Some customers may be looking to add steering stabilizer. Technician may find that a steering stabilizer is listed in the parts catalog group but is not intended to address vibrations or brake pulsations.
• 10112170Aug 18, 2014Engine cooling, Fuel system. This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on. Technician may find a P0420, P24A0 and/or P2463 set. Technician should use published Service Information diagnostics for the Diagnostic Trouble Code. If the diagnostic leads to diagnosis or replacement of the Q57 Indirect Exhaust After treatment Fuel Injector, document all of…
• 10112169Aug 15, 2014Engine cooling, Fuel system. This Preliminary Information communication provides information to the technician about vehicles that may have "Exhaust Fluid Low", "Exhaust Fluid Empty - Refill Now", "Exhaust Fluid Range: XXX" or "Service Exhaust Fluid - See Owners Now" on the Driver Information Center. If the technician is working on 2010 and 2011 model years campaign 11001 has now been released.
• 10112168Aug 15, 2014Engine cooling. This Preliminary Information communication provides information to the technician about vehicles with Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0101. Technician should follow published Service Information diagnostics for any Diagnostic Trouble Codes that are set.
• 10112167Aug 15, 2014Engine. This Preliminary Information communication provides information to the technician on vehicles that may have an intermittent high idle. If a technician has duplicated, or the customer description aligns with the speeds mentioned in the idle speed description tables, the idle speed should be considered a normal characteristic of current vehicle design.
• 10112163Aug 13, 2014Engine cooling. This Preliminary Information communication advises the technician that vehicles with engine Regular Production Option Code LGH or LML may have an Exhaust Fluid Quality Poor message displayed on the Driver Information Center. Technician will need to complete the current Service Information diagnostic for any current Diagnostic Trouble Codes or symptoms found.
• 10112157Aug 7, 2014Fuel system. This Preliminary Information communication provides information to the technician about vehicles that have a hard start or a no start. Technician may find Diagnostic Trouble Code DTCs P0087, P0088, P0191 or P128E. Technician will need to follow all Service Information diagnose for the Diagnostic Trouble Code. If the current Service Information diagnostic has led to Fuel Injection Pump replacement, Fuel Pressure…
• 10112155Aug 7, 2014Electrical system, Other or unknown. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have an intermittent "Check Trailer Wiring" message on the Driver Information Center. Technician will inspect and clean the ground wire (normally white wire) connection on the trailer side of the 7-pin connector. Inspect that the wires inside the trailer side connector are clean…
• 10112151Aug 7, 2014Exterior lighting. This Preliminary Information communication provides information to the technician about the operation of the ground illumination lamp. For the puddle lamps to operate they must be turned on using the Drivers Information Center buttons and it must be dark outside.
• 10044240Aug 1, 2014Fuel system. Gm: duramax diesel hard start, no start, or dtc p0087 injection pump replacement. Normal si diagnostics may be inconclusive or lead to a fuel injection pump replacement. *js updated 11/12/14. Pe
• 10112135Jul 30, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have "Press check to turn off motion sensor" message on the Driver Information Center. If this message is displayed, the vehicle has a General Motors Accessory shock sensor, motion sensor or inclination sensor installed. Dealer should advise the customer this is normal operation with this accessory installed.
• 10112115Jul 16, 2014Engine, Vehicle speed control. This Preliminary Information communication provides information to the technician about vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on or reduced engine power message. Technician may find Diagnostic Trouble Codes P2120, P2122, P2123, P2125, P2127, P2128, and/or P2138. Technician will need to inspect the Accelerator Pedal Position circuits for poor terminal tension.
• 10058259Jul 16, 2014Engine cooling. General motors: an optional engine block heater plug in for onboard ac power and with continuous usage will result in shorting of wires, over heating system, electrical failure and compartment engine fires. Model 2003-15 express cut away vans, silverado chassis cab, savana cut away vans, sierra chassis cab.
• 10112103Jul 8, 2014Fuel system. This Preliminary Information communication provides information to the technician about vehicles that may have a fuel leak or fuel odor. Technician may find Diagnostic Trouble Codes. If Diagnostic Trouble Codes are found technician should use published Service Information diagnostics first. If fuel leaks are found at the high pressure pump to fuel rail line fitting connections, technician should inspect the high…
• 10056258Jul 1, 2014Fuel system. Gmc/chevrolet: at bottom of flywheel housing, a leak is found, causing a fuel odor, due to high pressure pump to high pressure line fitting or fuel rail connection. 2010-2015 express, sierra, savana, silverado.
• 10056241Jul 1, 2014Electrical system. Cadillac/chevrolet/gmc: loss of propulsion, when speed is less than 5 km/h (3mph), service hybrid system is displayed in driver information center (dic) and malfunction indicator lamp (mil) illuminates. Model 2008-2013 escalade, silverado, tahoe, sierra, yukon.
• 10037809Jul 1, 2014Engine cooling. Gm: the engine light is on and the vehicle lacks power. There are multiple possible trouble codes. *rm updated 10/15/14.
• 10112093May 29, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles with a "Service Charging System" message displayed on the Driver Information Center and/or a low voltage reading on the volt gauge during the first several minutes after a cold start. Technician may find a Diagnostic Trouble Code B15517 sym 03. If this concern only occurs during the first several minutes of a cold…
• 10112091May 29, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have an air condition that has poor performance during high ambient temperatures. Technician will need to check the refrigerant charge and record the recovered amount on the repair order. Technician should recharge the system if needed. Technician will also need to verify if Global Diagnostic System 2 high side…
• 10112082May 23, 2014Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Technician will need to use a scan tool to check the "Firmware Over-the-Air" value. If the "Firmware Over-the-Air" value is up to date and customer's concern is still present contact General Motors Technical Assistance Center for further assistance.
• 10112079May 21, 2014Equipment, Transmission and drivetrain. This Preliminary Information communication advises the technician that the Auxiliary Transmission Fluid Pump Control Module and Auxiliary Transmission Fluid Pump placed on parts restriction by General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10112078May 20, 2014Engine cooling, Electrical system. This Preliminary Information communication advises the technician that the 2-Mode Drive Motor Generator Battery placed on parts restriction by General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10112069May 14, 2014Engine cooling, Engine. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Technician may find Diagnostic Trouble Codes P0420 and or P0430 stored. Technician should be advised that the catalytic converter efficiency Diagnostic Trouble Codes P0420 and P0430 are disabled for the first…
• 10112060May 7, 2014Transmission and drivetrain, Equipment. This Preliminary Information communication advises the technician that the 2ML70 Transmission Assembly will be placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10112047May 1, 2014Engine cooling, Fuel system. This Preliminary Information communication provides information to the technician about vehicles that have a "Service Exhaust Fluid System" and a "See Owner's Manual Now" message displayed on the Instrument Panel Cluster. Technician may find reductant level sensor Diagnostic Trouble Codes P203D, P21AB, and P21B0 set. Technician will need to follow published Service Information diagnostics for the Diagnostic Trouble…

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