2017 Chevrolet Silverado Technical Service Bulletins

896 technical service bulletins (TSBs) are on record for the 2017 Chevrolet Silverado. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10113871Apr 13, 2017Electrical system. This Preliminary information communicatesMultiple Electrical Issues Including: Stalling / Crank No Start / Lighting Issues / Memory And Power Seats / Power Windows Inoperative / Heated Cooled Seats / Trailering / ABS MIL / Stability Message / etc. caused by certain ground bolts not havingproper hardening. A ground bolt without the proper hardening may not achieve torque causing a poor ground connection. Dealership…
• 10114048Apr 12, 2017Equipment. This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
• 10114012Apr 12, 2017Engine cooling. This technical bulletin provides a procedure to Add 1 quart of coolant to the upper chamber of the surge tank in order to bring the level up to the bottom of the fill neck to correct a condition of the coolant surge tank appears low and/or a low coolant message displayed intermittently due to the fill process at the plant cannot purge all of the air from the cooling system and surge tank.
• 10114000Apr 11, 2017Equipment. This informational bulletin provides information and Tips for Customers Having Difficulty Launching Android Auto or Apple Carplay.
• 10113869Apr 11, 2017Equipment, Electrical system. This Preliminary Information communication provides information to the technician about vehicle with Service ABS and/or Traction control lights/message on, Service Power Steering System, Service Suspension System, and or Loss of communication with EBCM, SWPS, PSCM, and/or SCM. Technician may find Diagnostic Trouble Codes U0077, U0121, U0126, U0131, U0139, U0401, U0415, and/or U0428. Technician should remove the…
• 10113977Apr 10, 2017Equipment. This informational bulletin provides information on proper use of floor mats.
• 10118894Apr 7, 2017Transmission and drivetrain. 17108 01 - Service Update (revised parts list). Certain vehicles may have a fracture in the parking lever support window which, if overloaded, may result in a further fracture of the transmission case. This may cause the park system to be inoperative. Dealers will inspect transmission case for mold number and Julian date and replace suspect transmission.
• 10113996Apr 7, 2017Transmission and drivetrain. This technical bulletin provides a procedure to reprogram the TCM to correct the DTC set.
• 10113994Apr 6, 2017Equipment. This informational bulletin explains possible normal condition of a flare from 1st to 2nd, even if the trans had been repaired for the flare and its still noticed.
• 10113979Apr 6, 2017Electrical system, Equipment. This informational bulletin provides information on approved warranty part numbers for original equipment batteries
• 10113976Apr 6, 2017Electrical system. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
• 10113859Apr 5, 2017Engine. This Preliminary Information communication provides information to the technician about vehicles that have extended or long crank time during cold ambient air temperatures. Direct Injection systems run at higher pressures, and the mechanical pump on the engine must build up the required pressure before the first injection event occurs. Direct Injection engines may have slightly longer cold crank times than that of…
• 10114002Apr 4, 2017Electrical system. This informational bulletin explains to the technician how to validate software calibrations have been tampered with by means of using aftermarket mods.
• 10113853Apr 3, 2017Equipment. This Preliminary information communicates to the technician when diagnosing intermittent circuit concerns to look at the connector for missing weather pack seals that could allow water intrusion into the connector and lead to corrosion on the terminals.
• 10138086Mar 29, 2017Suspension. This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operations.
• 10126031Mar 29, 2017Transmission and drivetrain. 17108 - Service Update. Certain vehicles may have a fracture in the parking lever support window which, if overloaded, may result in a further fracture of the transmission case. This may cause the park system to be inoperative. Dealers will inspect transmission case for mold number and Julian date and replace suspect transmission.
• 10126028Mar 23, 2017Transmission and drivetrain. 17098 - Service Update. Certain vehicles may have a condition where a false failure action is being taken when it is not required. This condition can result in the transmission holding the last known safe gear for 6 seconds. A malfunction indicator lamp (MIL) is set when this default happens more than 2 times, and reduced propulsion can happen for all 8-speed transmission applications. Dealers will reprogram the…
• 10116662Mar 20, 2017Engine. This Preliminary Information communication advises the technician on the steps to diagnose the concern and the steps to repair the concern. Customer hears a rattle or ticking noise that is louder inside the vehicle than outside. A-This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have rattle or ticking noise that is louder inside the…
• 10138087Mar 17, 2017Steering. This preliminary information bulletin provides information for diagnosing a power steering fluid leak at the fluid reservoir.
• 10138060Mar 15, 2017Equipment. This warranty administration bulletin provides policy information with the field action courtesy transportation policy.
• 10126021Mar 14, 2017Equipment. 17028 01 - Customer Satisfaction. Certain vehicles may not have had the Diesel Engine Owner Manual Supplement and/or insert installed at the assembly plant. Dealers will insert the Owner Manual Diesel Engine Supplement in the vehicle.
• 10116656Mar 14, 2017Electrical system, Brakes. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle that may have a "Check Trailer Wiring" or "Service Trailer Brake System” message on the Driver Information Center when a trailer is connected to the vehicle. Diagnostic Trouble Code C1114 set in the Chassis Control Module. Chassis Control Module has to determine the type of trailer brake…
• 10138025Mar 13, 2017Steering. This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
• 10138054Mar 10, 2017Electrical system. This informational bulletin provides information on On rare occasions, a security code input message with SPS error code E5659, M5304, and/or M5530 may be displayed in TIS2web when the technician is programming any module. If this concern is encountered, the technician should start by ensuring that the module being programmed is not a used module and that the VIN matches on VIN plate, TIS2web programming screen…
• 10138053Mar 9, 2017Transmission and drivetrain. This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow test.
• 10138014Mar 7, 2017Equipment. This information bulletin explains the labor operation numbers used for submitting warranty claims and how to setup, and reprogram modules.
• 10126017Mar 6, 2017Engine. 17105 - Customer Satisfaction Program. Certain vehicles, equipped with a DuraMax Diesel Engine (L5P) and Dual Generators (KHB), may have been built with an accessory drive belt idler pulley intended for other applications. The pulley?s centerline and capacity differs from the design intent pulley. This difference in alignment and durability may cause the accessory drive belt at some point to come off the accessory…
• 10126015Mar 6, 2017Brakes. 17048 Customer Satisfaction. Certain vehicles may have a condition in which the transfer case actuator motor brake sticks in the open position inside the transfer case actuator assembly. If 1) the actuator motor brake sticks open, 2) the vehicle is on asurface with an angle greater than zero but less than two degrees, 3) the vehicle is parked in 4LO, 4) the system is warm, and 5) the vehicle ignition is turned ?Off,?
• 10138039Mar 3, 2017Equipment. This technical bulletin is providing a procedure to reprogram the HMI module to correct multiple conditions including Waiting for Update Media Message, Voice Command For Calling Bluetooth Phone Contacts Inoperative, Intermittent Loss of Rear Camera Gridlines, Service Rear Vision System Message, Radio Turns On Unwanted At Startup, and/or Navigation Radio Destination State Defaults To WV, Intermittent Radio/display…
• 10116589Feb 28, 2017Equipment. This informational bulletin provides information for dealers how to submit a product information report.
• 10116586Feb 28, 2017Engine cooling. This Informational Bulletin provides information on availability of Diesel Fuel additives.
• 10113462Feb 28, 2017Equipment, Body and structure. This Preliminary information communicates a customer concern ofSIR light on with any DTC set in the SDM. During diagnostics a technician may find water in the SDM connector and is unable to locate a leak path. Dealer is instructed to inspect X150 connector for being broken allowing water into the body harness. Dealer to repair affected connector or harness as needed.
• 10113456Feb 28, 2017Electrical system. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10116600Feb 27, 2017Transmission and drivetrain. This technical bulletin provides a procedure to flush and drain fluids for the transmission to eliminate a shake and/or shudder during a light throttle acceleration between 48 and 104 KM/H (30 and 65 MPH) at a steady state.
• 10116651Feb 24, 2017Equipment. This engineering informational bulletin is requesting information from the field on vehicles that have the condition of Engineering Information - Noise Originating from Front Shock/Strut While Traveling at Low Speeds and/or Going Over Bumps.
• 10113478Feb 24, 2017Equipment, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that when adjusting the Heater-Vent-Air Conditioning controls the Heater-Vent-Air Conditioning display is blank and/or various selections missing from radio Settings menu intermittently. Technicians will find the Heater-Vent-Air Conditioning does change but the lower radio display is blank. Technician will need to…
• 10113454Feb 24, 2017Electrical system. This Preliminary Information communication provides information to help the dealership technicians perform a parasitic drain test for the OnStar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system.
• 10116637Feb 23, 2017Wheels. This Informational bulletin outlines the recommendations for aluminum and chrome wheel refinishing.
• 10116636Feb 23, 2017Fuel system. This informational bulletin provides information on High Oil Pressure during Initial Start of Vehicle is considered a normal characteristic and no repairs should be completed for this condition.
• 10116603Feb 22, 2017Air bags. This informational bulletin provides an upate for Cause information on Airbag Warning Lamp Illumination Condition.
• 10113443Feb 22, 2017Electrical system. This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
• 10116605Feb 21, 2017Transmission and drivetrain. This Bulletin provides guidelines for Dealers required to contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.
• 10113441Feb 21, 2017Transmission and drivetrain. This Preliminary information communicates that a technician might find a vehicle with no power transmitted to the front axle in four wheel drive.
• 10113384Feb 21, 2017Back-over prevention (rear camera). 17065 - Service Update. When certain vehicles, equipped with base body or chassis (RPO ZW9) and without rear vision camera ready (RPO 5F9) are shifted into reverse, the installed calibration is looking for a camera input that was not part of the requested truck build and ?Service Rear Camera? error message is displayed. Dealers will reprogram the radio with the correct calibration.
• 10113438Feb 20, 2017Equipment. This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
• 10113437Feb 20, 2017Electrical system. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using…
• 10113436Feb 20, 2017Steering, Electrical system. This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This…
• 10116631Feb 17, 2017Equipment. This informational bulletin provides Information on Using Voice Pass-Thru to Access Voice Recognition Commands on Cell Phone and how it does not work on models equipped with IOA and IOB radios.
• 10113427Feb 17, 2017Electrical system. This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System.
• 10116585Feb 16, 2017Equipment. This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.

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