2014 Chrysler 300 Technical Service Bulletins

311 technical service bulletins (TSBs) are on record for the 2014 Chrysler 300. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10129041Aug 12, 2016Electrical system. P/N CBSZR068AA: Inspect & Return: Module Kit - Occupant Restraint You have been identified as either having stock, or have stock in transit to your dealership. Please return part number CBSZR068AA as per the QIR attached. Replacement part can be obtained by ordering the same part number (CBSZR068AA) Please return suspect parts back to your facing depot using Return Code 02, before 02 September, 2016.
• 10221558Jul 27, 2016Back-over prevention (rear camera), Air bags. Sun Sensor Multi zone Auto Climate Control systems. Left and right outlet temperatures do not match when system is in "sync" . Occupants will experience being cold ( winter time), on either passenger or driver side, even though the temperature setting is the same. Root cause: Suspect sun senors ( PN 55111274AA and 55111275AA). THERE WILL BE NO DTC FOR THE SUN SENSOR active or stored. The issue is diagnosed by using…
• 10121702Jul 21, 2016Electrical system, Transmission and drivetrain. Flash: Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. · **P0456 - EVAP System Small Leak (Sales Code ERB).** · U0140 - Lost Communication With Body Control Module - (BCM) (VF, LD, LX vehicles only). · P0606 - Internal Control Processor.
• 10121683Jul 20, 2016Engine cooling. 3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement. If cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people.~ First: Ron Dallison ? Cell (248) 292-9510 [email protected] ~ Second: Joe Lovell - Cell (734) 309-6467 [email protected]~ If a response is not received within 15 mins, then proceed with the necessary repair.
• 10121692Jul 19, 2016Equipment, Engine cooling, Visibility (wipers, defrost, mirrors). Flash: HVAC System Enhancement This bulletin involves reprogramming the Heating Ventilation Air Conditioning (HVAC) Module with new software. Customers may describe an unpleasant odor in the vehicle after driving from highway speed limits back down to city speed limits or they may also notice that the left temp door is inoperable. Updating the HVAC software will correct these conditions.
• 10121676Jul 15, 2016Body and structure, Electrical system, Transmission and drivetrain. Flash: 5.7L Diagnostic And System Improvements This bulletin involves reprogramming of the Powertrain Control Module (PCM) with the latest software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): · **P0456 - Evap System Small Leak. · P2610 - PCM Internal…
• 10121670Jul 13, 2016Equipment, Electrical system. Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues. The Radio does not control phone/Hands Free functionality, it is separate from the radio, test and diagnose the Hands Free Module accordingly.~ Issue 2; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate…
• 10226264Jun 7, 2016Electrical system. Flash: Instrument Panel Cluster (IPC) Enhancement This bulletin involves reprogramming the IPC with the latest available software. The customer may describe that the cruise control set speed displayed in the IPC will be less than the actual vehicle speed. The following software enhancement is available: · Cruise control enhancements.
• 10137050Jun 7, 2016Electrical system. Flash: Instrument Panel Cluster (IPC) Enhancement This bulletin involves reprogramming the IPC with the latest available software. The customer may describe that the cruise control set speed displayed in the IPC will be less than the actual vehicle speed. The following software enhancement is available: · Cruise control enhancements.
• 10129046Jun 2, 2016Equipment. Warranty Operations Newsletter Updates from Warranty Operations
• 10219812Jun 1, 2016Equipment. Pentastar Oil Filter Adapter: Before replacing this part, please call any one of the following people. Engineering is seeking information regarding this part.~ Dye must be used to determine where the leak is coming from before replacing. Also please check the recently updated Service Bulletin Number 09-008-15.
• 10218248Jun 1, 2016Engine cooling. Pentastar Oil Filter Adapter: Before replacing this part, please call any one of the following people. Engineering is seeking information regarding this part.~ Dye must be used to determine where the leak is coming from before replacing. Also please check the recently updated Service Bulletin Number 09-008-15.
• 10139934Jun 1, 2016Engine cooling. Pentastar Oil Filter Adapter: Before replacing this part, please call any one of the following people. Engineering is seeking information regarding this part.~ Dye must be used to determine where the leak is coming from before replacing. Also please check the recently updated Service Bulletin Number 09-008-15.
• 10228098May 18, 2016Engine cooling. 3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement. If cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people.~ First: Ron Dallison ? Cell (248) 292-9510 [email protected] ~ Second: Joe Lovell - Cell (734) 309-6467 [email protected]~ If a response is not received within 15 mins, then proceed with the necessary repair.~
• 10228142May 11, 2016Equipment, Engine cooling. Pentastar Oil Filter Adapter
• 10228101May 11, 2016Electrical system, Equipment. Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues. The Radio does not control phone/Hands Free functionality, it is separate from the radio, test and diagnose the Hands Free Module accordingly.~ Issue 2; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate…
• 10181462May 11, 2016Electrical system, Equipment. Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues. The Radio does not control phone/Hands Free functionality, it is separate from the radio, test and diagnose the Hands Free Module accordingly.~ Issue 2; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate…
• 10141262May 11, 2016Equipment. Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues. The Radio does not control phone/Hands Free functionality, it is separate from the radio, test and diagnose the Hands Free Module accordingly.~ Issue 2; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate…
• 10219780May 4, 2016Equipment. RES / RHA / REB radio that supports Bluetooth and Hands-Free
• 10219745May 4, 2016Fuel system, Transmission and drivetrain. 3.0L V6 Turbo Diesel - Sales Code EXF
• 10219730May 4, 2016Body and structure. Side door Upper and lower hinge, All side doors
• 10218303May 4, 2016Equipment, Electrical system. RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features.
• 10218300May 4, 2016Body and structure. Side door Upper and lower hinge, All side doors If the vehicle is in for side door hinge noise on WK and WD (Jeep Grand Cherokee and Dodge Durango) or LD/LX (Dodge Charger and Chrysler 300) 2014, 2015, 2016 MY 0 to 36,000 miles, FCA is looking to gather information prior to repairing the vehicle. Please contact Kevin Murphree via Cell Phone (248) 613-3417.~ If the dealership is within the Metro Detroit Area, Kevin…
• 10209651May 4, 2016Equipment. RES / RHA / REB radio that supports Bluetooth and Hands-Free
• 10209601May 4, 2016Body and structure, Vehicle speed control. Side door Upper and lower hinge, All side doors
• 10140254May 4, 2016Equipment, Electrical system. RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features.
• 10140251May 4, 2016Body and structure. Side door Upper and lower hinge, All side doors If the vehicle is in for side door hinge noise on WK and WD (Jeep Grand Cherokee and Dodge Durango) or LD/LX (Dodge Charger and Chrysler 300) 2014, 2015, 2016 MY 0 to 36,000 miles, FCA is looking to gather information prior to repairing the vehicle. Please contact Kevin Murphree via Cell Phone (248) 613-3417.~ If the dealership is within the Metro Detroit Area, Kevin…
• 10219742Apr 27, 2016Other or unknown. Pad, Seat Cushion
• 10224676Apr 20, 2016Vehicle speed control. Adaptive Cruise Control Sensor
• 10219755Apr 20, 2016Vehicle speed control. Adaptive Cruise Control Sensor
• 10139956Apr 20, 2016Vehicle speed control. Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage can occur from mud, ice, snow, front end damage, bracket damage, the sensor not attached to the bracket properly or an aftermarket fascia installed. This fault can occur…
• 10139954Apr 20, 2016Equipment, Electrical system. Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues. The Radio does not control phone/Hands Free functionality, it is separate from the radio, test and diagnose the Hands Free Module accordingly.~ Issue 2; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate…
• 10219719Mar 23, 2016Transmission and drivetrain. Transmission, Oil Pump, Torque Convertor, and Flexplate
• 10218002Mar 23, 2016Other or unknown, Body and structure. Parts.
• 10219751Mar 16, 2016Fuel system. DEF Tank
• 10219733Mar 16, 2016Equipment. Beam, Upper Load Path & Beam, Inner Load Path
• 10219757Mar 9, 2016Visibility (wipers, defrost, mirrors). Turn Signal, Outside Rearview Mirror
• 10219756Mar 9, 2016Visibility (wipers, defrost, mirrors). Auxiliary Lamp, Outside Mirror
• 10219731Mar 9, 2016Visibility (wipers, defrost, mirrors). Mirror, Outside Rearview
• 10219721Mar 9, 2016Equipment. Dual Electric Fan Assembly
• 10219747Feb 17, 2016Equipment. Panasonic 8.4" CTP/FCTP Radio, Update Failure
• 10219740Feb 17, 2016Transmission and drivetrain. Transmission - Pan, Pan Gasket
• 10209618Feb 17, 2016Equipment. Panasonic 8.4" CTP/FCTP Radio, Update Failure
• 10219764Feb 15, 2016Equipment. Can/Am Warranty coverage
• 10209635Feb 15, 2016Engine. Can/Am Warranty coverage
• 10219732Feb 10, 2016Equipment. HVAC Distribution Housing
• 10218015Feb 10, 2016Latches, locks and linkages, Other or unknown. Load Floor Handle.
• 10219746Feb 3, 2016Transmission and drivetrain. Rear Differential or Rear Differential Actuation Motor
• 10219736Feb 3, 2016Engine cooling. RADIATOR, Engine Cooling
• 10209607Feb 3, 2016Engine cooling. RADIATOR, Engine Cooling

← All problems reported for the 2014 Chrysler 300