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SuspensionPart report

2002 Chrysler 300M Suspension Problems

Complaints
4about this part
Share
5%of 83 total for the year
Median mileage
50,800miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 4 complaints about the suspension of the 2002 Chrysler 300M, 5% of the 83 complaints for this model year. Where a mileage was given, the median is 50,800 miles. 1 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I had both front strut assemblies replaced and a 4 wheel alignment. While driving home the vehicle continued to pull to the right. I returned the car to the shop and upon investigating further I was told the rack pinion assemble failed and needed to be replaced. The original $850 job became a $1750 job.”

NHTSA complaint #10553737, filed 2013-11, 86,000 miles

“Chrysler 300M 2002, 13000 miles front strut bolts and washers corroded. Two washers fractured and bolts without support. Other two washers show signs of corrosion. Failure of other 2 bolt washers could have resulted in steering problems with the car, potentially resulting in accident. Car is only 1 year old. Corrosion is probaly caused by incompatible metal selection of washer and bolt, and/or too high strenght steel for washer as it fractured in about 15 bits. Other washer split in two.”

NHTSA complaint #10020689, filed 2003-05, 13,000 miles

“The contact owns a 2002 Chrysler 300M. The contact stated that while driving 55 MPH, he heard a squeaking sound. The vehicle was taken to a personal mechanic for diagnosis where he was informed that the bearing joint from the transmission was broken. The manufacturer was notified but offered no assistance. The vehicle was taken to a dealer who informed the contact that the failure should never occur. The vehicle had not been repaired. The failure and current mileages were 73,600.”

NHTSA complaint #10471174, filed 2012-08, 73,600 miles

Suspension: other model years

YearComplaintsShare of year
200446%
200245%
200155%
2000125%
1999216%

Other parts of the 2002 Chrysler 300M

Electrical system
13 complaints
Transmission and drivetrain
12 complaints
Engine cooling
10 complaints
Steering
10 complaints
Air bags
9 complaints
Brakes
8 complaints
Seats
8 complaints
Engine
3 complaints
Exterior lighting
3 complaints
Body and structure
3 complaints
Tires
3 complaints
Visibility (wipers, defrost, mirrors)
3 complaints

← All problems reported for the 2002 Chrysler 300M

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology