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Body and structurePart report

2004 Chrysler 300M Body and structure Problems

Complaints
9about this part
Share
13%of 71 total for the year
Median mileage
77,105miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 9 complaints about the body and structure of the 2004 Chrysler 300M, 13% of the 71 complaints for this model year. Where a mileage was given, the median is 77,105 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“2004 Chrysler 300M well maintained with 77105 miles dashboard has started to crack over the airbag. The cosmetic issue is serious for such a new car , but more important is the fear of a potential safety issue with the crack starting over the passenger airbag. If this progresses like others that I have seen on the internet this will become very serious very quickly. I haven't found any recalls on this problem. While I realize Chrysler is going through bankruptcy this problem must be acknowledged and a solution found.”

NHTSA complaint #10269005, filed 2009-05, 77,105 miles

“After doing my research there is a big problem with 1998-04 Chrysler 300M cars where on the left side of the passenger air bag located on the dash a crack forms and starts about 2-3 inches then grows up to 11-13 inches. This is a known issue through many many 300M owners and this sounds like a problem that needs to be addressed. I have a 04 300M that I purchased on 02-08 and seen this crack. With this crack dash problem on the same exact location where many other owners have seen this crack form right at the left side of the passenger air bag. I need to find out how will this problem be fixed?”

NHTSA complaint #10230295, filed 2008-06, 71,000 miles

“Noise in steering column. Stiff when driving. Cracks in dash around passenger air bag. Engine light on and remains on for extended periods. Air bag warning light on. Advised that srs roll coil needs replacing. Part ordered through Chrysler parts dealer and is on back order.”

NHTSA complaint #10598167, filed 2014-06, 98,249 miles

“Dashboard developed a 10 -12 crack just to the left of the passenger side airbag. Do not know if the airbag system will work or not. In any event this seems to be a manufacturing problem, by the number of complaints. Dealer(s) are of no help as the vehicle is out of warranty. This vehicle has also had the common problem of the headlamps/instrumentation lights flickering. Headlamps would flash on/off along with instrument lighting. Headlight switch panel replaced, but the problem returned.”

NHTSA complaint #10650044, filed 2014-10, 41,500 miles

“12 crack of dashboard cover opened up on left side of passenger air bag and is getting longer. Very disappointing for a high priced car which I have owned since new.”

NHTSA complaint #10462103, filed 2012-06, 86,500 miles

Related service bulletins

Body and structure: other model years

YearComplaintsShare of year
2004913%
200326%
200234%
200155%
20003916%
19994914%

Other parts of the 2004 Chrysler 300M

Electrical system
14 complaintsEngine cooling
14 complaintsAir bags
12 complaintsTransmission and drivetrain
12 complaintsSteering
8 complaintsBrakes
6 complaintsExterior lighting
6 complaintsEngine
4 complaintsFuel system
4 complaintsOther or unknown
4 complaintsSuspension
4 complaintsVisibility (wipers, defrost, mirrors)
4 complaints

← All problems reported for the 2004 Chrysler 300M

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology