2011 Dodge Caravan Technical Service Bulletins

117 technical service bulletins (TSBs) are on record for the 2011 Dodge Caravan. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10169246Nov 20, 2019Visibility (wipers, defrost, mirrors). Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
• 10169245Nov 20, 2019Body and structure. Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
• 10166537Aug 7, 2019Equipment. RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
• 10162466May 3, 2019Equipment, Engine. Oil Filter Adapter If replacing Oil Filter Adapter due to oil leak, please be aware a seal kit is available for repair. If replacing due to missing Spring Loaded Check Valve, a replacement spring and check valve are now available through MOPAR.
• 10217569Mar 18, 2017Electrical system. Failure Code Change This bulletin involves notifying the dealers and technicians of a change to the Required Flash (RF) and Customer Concern (CC) failure codes.
• 10217521Mar 15, 2017Fuel system. Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 [email protected], or Joe Lovell (734) 309-6467 [email protected] before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump…
• 10139989Mar 15, 2017Engine cooling. Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 [email protected], or Joe Lovell (734) 309-6467 [email protected] before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump…
• 10139978Mar 8, 2017Seat belts. Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
• 10139985Mar 1, 2017Seat belts. Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
• 10217600Jun 15, 2016Transmission and drivetrain. Shaft - Axle Half Note: The joint between the splines on the halfshaft and the hub and bearing is an interference fit. The halfshaft nut is to be used to draw the hub and bearing onto the halfshaft splines. This is particularly true if hub and bearing is also being replaced.~
• 10140110Jun 15, 2016Transmission and drivetrain. Shaft - Axle Half Note: The joint between the splines on the halfshaft and the hub and bearing is an interference fit. The halfshaft nut is to be used to draw the hub and bearing onto the halfshaft splines. This is particularly true if hub and bearing is also being replaced.~
• 10080209Jun 15, 2016Transmission and drivetrain. "shaft - axle half note: the joint between the splines on the halfshaft and the hub and bearing is an interference fit. The halfshaft nut is to be used to draw the hub and bearing onto the halfshaft splines. This is particularly true if hub and bearing is also being replaced"
• 10218303May 4, 2016Electrical system, Equipment. RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features.
• 10140254May 4, 2016Equipment, Electrical system. RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features.
• 10215071Mar 31, 2016Electrical system. Hands Free Module Prompts Begin Erroneously.
• 10138948Mar 31, 2016Equipment. Hands Free Module Prompts Begin Erroneously This bulletin involves diagnosing and based on outcome, either performing a USB flash or replacing the Mopar accessory Hands Free Module (HFM). A customer may experience the Uconnect prompts begin to play without pressing the Voice Recognition (VR) button. The prompt may repeat itself two or three times before exiting. The customer satisfaction enhancements are included…
• 10121927Jan 26, 2016Engine cooling. NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~
• 10119637Jan 9, 2016Equipment. Flash: HVAC System Improvements This bulletin involves reprogramming the HVAC Module with new software. The customer may describe one or more of the following conditions: · Feeling hot air coming out of the passenger side vents. · HVAC system intermittently blows cold regardless of blend door/temperature setting.
• 10215176Nov 11, 2015Transmission and drivetrain. This bulletin involves selectively erasing and reprogramming the Powertrain Control
• 10159927Nov 11, 2015Transmission and drivetrain, Electrical system. Powertrain System Improvements/Enhancements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. The customer may describe hearing the fuel pump relay cycling during remote start or a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) set in the…
• 10159915Nov 7, 2015Equipment, Electrical system. Flash: HVAC System Improvements This bulletin involves selectively erasing and reprogramming the HVAC Module with new software. The customer may describe one or more of the following conditions: ? Feeling hot air coming out of the passenger side vents. ? HVAC system intermittently blows cold regardless of blend door/temperature setting.
• 10150519Apr 7, 2015Visibility (wipers, defrost, mirrors), Equipment. Wire Harness Hanging Down From Rear Bumper Fascia This bulletin involves attaching the park assist and/or blind spot detection wire harness to the rear bumper fascia. The customer may describe a wire harness hanging down from the rear bumper fascia.
• 10144868Mar 31, 2015Engine. Idler Pulley Noise During Cold Start This bulletin involves replacing the idler pulley. The customer may describe a loud high frequency noise that happens within 20 seconds of engine startup and lasts about 90 seconds intermittently during a cold engine start, approximately 0 degrees C (32 degrees F) and below.
• 10223599Feb 11, 2015Engine cooling. Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white…
• 10148573Jan 7, 2015Engine. Idler Pulley Noise During Cold Start This bulletin involves replacing the idler pulley. The customer may describe a loud high frequency noise that happens within 20 seconds of engine startup and lasts about 90 seconds intermittently during a cold engine start, approximately 0 degrees C (32 degrees F) and below.
• 10221028Sep 19, 2014Equipment. Water In The Jack Storage Area This bulletin involves sealing the left side fascia support flange. The customer may describe water entering the jack storage compartment and/or a wet jack storage bag and/or wet jack storage compartment liner material.
• 10139748Sep 19, 2014Equipment. Water In The Jack Storage Area This bulletin involves sealing the left side fascia support flange. The customer may describe water entering the jack storage compartment and/or a wet jack storage bag and/or wet jack storage compartment liner material.
• 10064470Sep 19, 2014Body and structure. Summary to be provided on a future date.
• 10220993Sep 10, 2014Electrical system, Equipment. RHR Radio Issue Description: Issue 1: While performing RHR radio reflash (software update), on rare occasions, the flash can fail to properly update the radio resulting in the radio running in Emergency IFS mode. This error condition can occur due to interrupting the software update, background radio operations interfering with the reflash process, etc.
• 10139594Sep 10, 2014Visibility (wipers, defrost, mirrors), Electrical system, Suspension, Fuel…. Part Description: RHR Radio Issue Description: Issue 1: While performing RHR radio reflash (software update), on rare occasions, the flash can fail to properly update the radio resulting in the radio running in Emergency IFS mode. This error condition can occur due to interrupting the software update, background radio operations interfering with the reflash process, etc.
• 10217716Jul 22, 2014Visibility (wipers, defrost, mirrors), Electrical system. Flash: HVAC System Intermittently Blows Cold Regardless of Setting This bulletin involves selectively erasing and reprogramming the HVAC Module with new software. Customers may experience the following condition: HVAC system intermittently blows cold regardless of blend door/temperature setting.Updating the HVAC software will correct this condition.This SB includes improved software over what was originally…
• 10141231Jul 22, 2014Electrical system, Equipment. Flash: HVAC System Intermittently Blows Cold Regardless of Setting This bulletin involves selectively erasing and reprogramming the HVAC Module with new software. Customers may experience the following condition: HVAC system intermittently blows cold regardless of blend door/temperature setting.Updating the HVAC software will correct this condition.This SB includes improved software over what was originally…
• 10139668Jun 12, 2014Body and structure. Sliding Door Trim Contacting Vehicle Rear Quarter This bulletin depending on production date, involves either installing or engaging an additional door panel retention point to prevent the door panel from bowing and contacting the body when the sliding door is opened. The customer may experience a door trim panel contacting the quarter panel on either side when opening either of the sliding doors.
• 10063789Jun 12, 2014Body and structure. Summary to be provided on a future date.
• 10229871Apr 23, 2014Electrical system. Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
• 10218818Apr 23, 2014Electrical system. Flash: Dead Battery This Bulletin involves updating the Fold and Stow Module (FSM) with new software because the FSM stays awake resulting in a continuous electrical draw. The customer may experience a dead battery.
• 10218783Apr 23, 2014Electrical system. Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
• 10217977Apr 23, 2014Electrical system. Flash: Dead Battery This Bulletin involves updating the Fold and Stow Module (FSM) with new software because the FSM stays awake resulting in a continuous electrical draw. The customer may experience a dead battery.
• 10217942Apr 23, 2014Electrical system. Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
• 10139651Apr 23, 2014Electrical system. Flash: Dead Battery This Bulletin involves updating the Fold and Stow Module (FSM) with new software because the FSM stays awake resulting in a continuous electrical draw. The customer may experience a dead battery.
• 10062185Apr 23, 2014Electrical system. Summary to be provided on a future date.
• 10229866Apr 10, 2014Other or unknown, Electrical system. Setting Mode Is Selected And Headlamps Always Stay On
• 10218801Apr 10, 2014Visibility (wipers, defrost, mirrors). Driver And Passenger HVAC Blower Air Temperatures Are Not The Same When ?Sync? Setting Mode Is Selected And Headlamps Always Stay On. This bulletin involves selectively replacing the solar sensor. Customers may experience the following condition: When using the Automatic Temperature Control ?SYNC? mode, left and right outlet temperatures do not match regardless of the desired temperature setting is the same.
• 10217960Apr 10, 2014Visibility (wipers, defrost, mirrors). Driver And Passenger HVAC Blower Air Temperatures Are Not The Same When ?Sync? Setting Mode Is Selected And Headlamps Always Stay On. This bulletin involves selectively replacing the solar sensor. Customers may experience the following condition: When using the Automatic Temperature Control ?SYNC? mode, left and right outlet temperatures do not match regardless of the desired temperature setting is the same.
• 10139635Apr 10, 2014Equipment. Driver And Passenger HVAC Blower Air Temperatures Are Not The Same When ?Sync? Setting Mode Is Selected And Headlamps Always Stay On. This bulletin involves selectively replacing the solar sensor. Customers may experience the following condition: When using the Automatic Temperature Control ?SYNC? mode, left and right outlet temperatures do not match regardless of the desired temperature setting is the same.
• 10136939Feb 12, 2014Body and structure. Part Description: Upper and Lower Sliding Door Rollers Issue Description: If you are replacing this part for a NOISE condition, please perform the following procedure:~ 1. Cycle the sliding door to open, then close and inspect the upper track for hinge trim line contact to stud head contact.~ 2. Adjust the upper hinge accordingly to provide adequate clearance from the trim line to the stud heads in the track. See…
• 10216455Mar 27, 2013Suspension. 05154214A$ - Hub & Bearing Assy - Front Before replacing this part for a noise issue, please review and follow the updated "Hub & Bearing Noise Diagnostic Procedure" found in Star News #75, and in Service Manual. See DealerCONNECT>TechCONNECT>Service INFO>Front Susp>Front/Hub and Bearing>Diagnosis and Testing>Diagnosis and Testing - Hub and Bearing - Noise.
• 10136525Mar 27, 2013Suspension. 05154214A$ - Hub & Bearing Assy - Front Before replacing this part for a noise issue, please review and follow the updated "Hub & Bearing Noise Diagnostic Procedure" found in Star News #75, and in Service Manual. See DealerCONNECT>TechCONNECT>Service INFO>Front Susp>Front/Hub and Bearing>Diagnosis and Testing>Diagnosis and Testing - Hub and Bearing - Noise.
• 10129009Mar 27, 2013Suspension. 05154214A$ - Hub & Bearing Assy - Front Before replacing this part for a noise issue, please review and follow the updated "Hub & Bearing Noise Diagnostic Procedure" found in Star News #75, and in Service Manual. See DealerCONNECT>TechCONNECT>Service INFO>Front Susp>Front/Hub and Bearing>Diagnosis and Testing>Diagnosis and Testing - Hub and Bearing - Noise.
• 10129008Mar 20, 2013Equipment. 82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio).

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