2023 Dodge DURANGO1 Technical Service Bulletins

89 technical service bulletins (TSBs) are on record for the 2023 Dodge DURANGO1. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10251814Jan 23, 2024Engine cooling. Emission Recall 83A Sales Code Alignment
• 10251787Jan 19, 2024Body and structure. Rattle Buzz Noise From Door Area
• 10251767Jan 18, 2024Equipment. Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014
• 10251854Jan 17, 2024Exterior lighting. Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.
• 10251848Jan 17, 2024Equipment. Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to navigation without customer's input. This bulletin involves updating the Navigation maps via USB.
• 10251783Jan 10, 2024Electrical system. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
• 10248957Nov 29, 2023Engine cooling. Engine Misfire From Intake Manifold Crack Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: ? P0301 - Cylinder 1 Misfire. Customers may also experience one or more of the following: ? Rough engine idle. ? Shakes while driving. This bulletin involves inspecting and if needed replacing…
• 10248850Nov 28, 2023Engine cooling. COOLER Engine Oil Please be aware that the oil cooler seal is serviceable as a standalone part and should be considered for replacement as a remedy for fluid leak.
• 10248945Nov 22, 2023Suspension. Pitch and Roll are not Displayed on SRT Performance Pages Customers may experience: Pitch and Roll are not displayed in the SRT Performance Pages Fig. 1. This bulletin involves using wiTECH to perform a Restore Vehicle Configuration.
• 10248848Nov 17, 2023Equipment. Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.
• 10248877Nov 16, 2023Transmission and drivetrain. Verifying Camshaft Diagnosis
• 10248872Nov 10, 2023Equipment. Audio Muted During A CarPlay Or Android Auto Phone Call
• 10248966Nov 8, 2023Engine cooling. PSU Oil Pump Assy
• 10248845Nov 8, 2023Engine cooling. Hydraulic tensioner Before replacing any Front End Accessory Drive components, please check Accessory Drive belt routing as per engine sales code. Customer complaints may include a noise coming from under de hood described as a squeal, screech, squeak, chirp or "belt related" noise and/or noisy tensioner/pulley. Please check Service Library for any STAR Online publications that may apply.
• 10248842Nov 7, 2023Electrical system. Body Control Module For concern related to DTC U0140 - Lost Communication with Body Control Module, please follow published diagnostic information for this DTC to ensure all module connections are secure. Please check all the connections at BCM from other modules that could potentially report a loss of communication with the BCM and ensure that they are fully seated as per diagnostic information.
• 10248859Nov 2, 2023Transmission and drivetrain. Malfunction Indicator Lamp (MIL) Illuminated. Active Diagnostic Trouble Code (DTC) P1DB7-00 ? Torque Converter Clutch Performance, Set.
• 10247415Oct 27, 2023Body and structure, Electrical system. Body Control Module For concern related to DTC U0140 - Lost Communication with Body Control Module, please follow published diagnostic information for this DTC to ensure all module connections are secure. Please check all the connections at BCM from other modules that could potentially report a loss of communication with the BCM and ensure that they are fully seated as per diagnostic information.
• 10247447Oct 21, 2023Equipment. Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times
• 10247444Oct 21, 2023Back-over prevention (rear camera). SXM Lockup (rearview camera function is not affected), Cannot Change Channel or Adjust Volume
• 10247435Oct 5, 2023Back-over prevention (rear camera). Humming Noise Through Speakers While Vehicle Is Off
• 10244356Sep 20, 2023Suspension. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
• 10248570Sep 19, 2023Seats. 2nd Row Center Seat Lazy Or Slow When Folding.
• 10248509Sep 15, 2023Electrical system. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
• 10244348Sep 15, 2023Electrical system. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
• 10248556Sep 9, 2023Electrical system. Wireless Qi Charger Not Charging
• 10244395Sep 9, 2023Equipment. Wireless Qi Charger Not Charging
• 10248505Sep 7, 2023Electrical system, Engine cooling. PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be…
• 10244344Sep 7, 2023Engine cooling, Electrical system. PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be…
• 10243196Aug 31, 2023Steering. Steering Column Power Tilt Inoperative
• 10243195Aug 31, 2023Other or unknown. Malfunction Indicator Lamp on, Service Trailer Brake Message
• 10243192Aug 31, 2023Engine cooling. Suspected engine coolant leak.
• 10243209Aug 30, 2023Equipment. FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
• 10243208Aug 30, 2023Equipment. Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
• 10243102Aug 28, 2023Electrical system. STARTER Engine Due to starter No Trouble Found claims, please contact FCA Redacted Content prior to repair. If no response in 15 minutes, proceed with repair.
• 10243271Aug 24, 2023Visibility (wipers, defrost, mirrors). A/C Diagnostic LOP Change
• 10243176Aug 23, 2023Equipment. SiriusXM (SXM) Advertisements Pop Up On Radio
• 10243172Aug 18, 2023Electrical system, Other or unknown. Low Charging Voltage Displayed On Cluster
• 10243096Aug 9, 2023Transmission and drivetrain. POWER DRIVE UNIT LIFTGATE OPEN For concern of Power Liftgate Inoperative (not opening/closing), please contact FCA Redacted Content before performing repairs. If no response in 15 minutes, proceed with repair.
• 10243150Aug 5, 2023Visibility (wipers, defrost, mirrors), Other or unknown. Front Wipers Operate on Intermittent and Low Speed Setting, High Speed Does Not Operate
• 10243136Aug 2, 2023Other or unknown, Equipment. Radio Resets Intermittently After A Screech Or Buzz Sound
• 10242717Jul 27, 2023Equipment. Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
• 10242824Jul 25, 2023Fuel system. Fuel Nozzle Premature Shut Off The customer may experience the following: ? Hard to fill fuel tank, premature fuel nozzle shut off. This bulletin involves inspecting and replacing the fuel filler tube
• 10242706Jul 17, 2023Brakes, Electrical system. PUMP, Vacuum For DTC Code P258B - ELECTRONIC VACUUM PUMP PERFORMANCE. Due to brake vacuum pumps returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all electrical and vacuum hose connections prior to replacement of the vacuum pump. This will avoid unnecessary repair and potential charge back on the vacuum pump.
• 10242809Jul 15, 2023Electrical system. Telematics Box Module (TBM) wiTECH update to 4.36 Customers may experience one or more of the following: ? Uconnect box requires service message (Fig. 1) . ? Uconnect box backup ?battery low? message on the radio. ? WiFi hotspot streaming lost. ? Rear mirror LED blinking after ignition cycle. ? Uconnect App charge schedule / climate schedule setup issue. ? Customer not seeing profile or other vehicle information on…
• 10242752Jul 15, 2023Electrical system. USB Hub In-Operable
• 10242750Jul 14, 2023Equipment. Wireless Qi Charger Not Charging
• 10242787Jul 11, 2023Body and structure. Door B-Pillar Applique Loose or Peeling Off Door B-pillar applique loose or peeling off door (Fig. 1) . This bulletin involves inspecting all four door B-pillar appliques and possibly replacing any B-pillar appliques that are loose or peeling off
• 10242737Jul 11, 2023Equipment. Apple CarPlay Not Working Or Disconnecting After Updating To iOS 16.3.1 Or Above
• 10242735Jul 8, 2023Electrical system, Exterior lighting. Cluster Displays ?Lamp Out? Message, Turn Signal Inoperative
• 10242778Jul 6, 2023Equipment. Customer Satisfaction Notification 81A - Radio Features

← All problems reported for the 2023 Dodge DURANGO1