2011 Dodge RAM 2500 Technical Service Bulletins

275 technical service bulletins (TSBs) are on record for the 2011 Dodge RAM 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10149006Aug 6, 2015Engine cooling. Radiator If vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please check the following before replacing the radiator/cooler:~ 1. Remove both of the transmission lines from the cooler?s top/bottom flared fittings on the radiator. ~ 2. Loosen the hex nut on the top flared fitting on the radiator tank.~ 3. Torque the top flared fitting to 235 +/- 15 Lb-In.~ 4. Torque hex…
• 10149005Aug 5, 2015Steering. Pump - Power Steering Hydraulic NOTE: This Tech Tip is for gasoline engine JK vehicles only, manufactured before August 26, 2015. If the power steering pump is being replaced because the power steering fluid flow or pressure readings are below specification, the power steering fluid reservoir and cap assembly should also be replaced. Power steering reservoir and cap assembly 52126151AG or later should be used.
• 10149004Aug 4, 2015Engine, Engine cooling. Camshaft Position Sensor If replacing a camshaft position sensor for P0340, P0344, P0345, P0349, P0365, P0369, P0390 or P0394 fault codes, please review information below and contact Tom Nies on his cell phone: (248) 494-0187. If no response is received within 15 minutes, please continue with repair.
• 10149003Aug 3, 2015Equipment, Engine cooling. Evaporative System Integrity Monitor switch (ESIM) Prior to replacing this component on a 2015 Dodge Journey (JC), please call Bob Bruni at cell (248) 736-8958. If a response is not received within 15 minutes, then continue with the necessary repair.
• 10149002Aug 2, 2015Seats. Element Assy- Heated Seat If any of the Front Heated Seats are Inoperable. Call Mike Wicker at cell (248) 821- 9350 with the Fault Code, so we can determine true root cause. If your call is not returned within 15 minutes, please continue with the repair
• 10149000Aug 1, 2015Seats. Seat belt retractor - rear seat center Prior to ordering this part, call Gary Gebski at (248) 807-5874. If no response in 15 minutes, proceed with ordering the part
• 10148946Aug 1, 2015Equipment. Warranty Operations Newsletter Volume 1, Issue 6
• 10223599Feb 11, 2015Engine cooling. Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white…
• 10218178Nov 5, 2014Engine cooling, Transmission and drivetrain. Part Description: Thermostat, Engine Issue Description: Important! There has been an application change to the Cummins turbo diesel thermostat.
• 10139712Nov 5, 2014Engine cooling. Part Description: Thermostat, Engine Issue Description: Important! There has been an application change to the Cummins turbo diesel thermostat.
• 10220993Sep 10, 2014Equipment, Electrical system. RHR Radio Issue Description: Issue 1: While performing RHR radio reflash (software update), on rare occasions, the flash can fail to properly update the radio resulting in the radio running in Emergency IFS mode. This error condition can occur due to interrupting the software update, background radio operations interfering with the reflash process, etc.
• 10139594Sep 10, 2014Transmission and drivetrain, Back-over prevention (rear camera), Fuel system…. Part Description: RHR Radio Issue Description: Issue 1: While performing RHR radio reflash (software update), on rare occasions, the flash can fail to properly update the radio resulting in the radio running in Emergency IFS mode. This error condition can occur due to interrupting the software update, background radio operations interfering with the reflash process, etc.
• 10139681Aug 1, 2014Transmission and drivetrain, Exterior lighting, Fuel system, Back-over…. Malfunction Indicator Lamp Illumination Due To Oxygen Sensor This bulletin involves the installation of an Oxygen (O2) Sensor Overlay Harness for any Oxygen Sensor related DTC(s). The Overlay Harness will consist of twelve 18 AWG wires (six from each Oxygen Sensor) that run to a new Oxygen Sensor Module connector.
• 10139680Aug 1, 2014Equipment. STAR receives on average 1,000 contacts per day ? that?s 300,000 annual contacts for technical assistance. This same month last year we had over 40,000 open aged > 5 days tickets. As a result of focused efforts to verify vehicles are repaired and close tickets the number is now at just under 7,000 tickets.
• 10064533Aug 1, 2014Engine. Summary to be provided on a future date.
• 10139657Jun 18, 2014Back-over prevention (rear camera). Part Description: Park View Rear Back-Up Camera Kit Issue Description: The wiring instructions for the Mopar accessory Backup Camera kit has changed on the Ram 2011 and 2012 model years.The L1 Circuit is WT/RD. Please make sure the instruction sheet supplied in the kit has the date of December 01, 2010. If the instruction sheet does not have this date then use TechCONNECT to get the most updated instructions.
• 10229871Apr 23, 2014Electrical system. Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
• 10218783Apr 23, 2014Electrical system. Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
• 10217942Apr 23, 2014Electrical system. Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
• 10137000Mar 12, 2014Fuel system. Cummins 6.7L Turbo Diesel Common Diagnostic Process New 6.7L Cummins®Turbo Diesel Common Diagnostic Process is now available as part of the standard diagnostic process located in TechCONNECT>Service Info.
• 10136988Mar 5, 2014Equipment. RHR Radio Software Enhancements This bulletin involves upgrading the software on the RHR radio. The customer may experience one or more of the following conditions. Enhancements to the loss of preset condition. Lost channel presets, home addresses, address book entries & Travel Link favorites. Not able to change default country and state then route. Unable to load .jpeg files onto hard drive to display on touch…
• 10136937Feb 12, 2014Visibility (wipers, defrost, mirrors). Part Description: Rear Window Glass Assembly Issue Description: ISSUE 1: [P/N 55277406AA]~ It is not necessary to replace the entire rear power window glass assembly when the rubber channel on top of sliding glass is falling out. Order only the replacement rubber channel (P/N 68080080AA) or the plastic slider (P/N 68166526AA) depending on which part is damaged.
• 10069152Nov 29, 2013Transmission and drivetrain. Summary to be provided on a future date.
• 10064537Aug 15, 2013Engine. Summary to be provided on a future date.
• 10062142Aug 14, 2013Equipment, Electrical system. Summary to be provided on a future date.
• 10216003May 22, 2013Equipment, Electrical system, Brakes. Part Description: Integrated Trailer Brake Module Issue Description: Before replacing an Integrated Trailer Brake Module (ITBM) please review the following items.~ 1. The ITBM does not control the trailer lights. If the trailer lights are not working, do not change the ITBM.~ 2.
• 10215990May 22, 2013Engine cooling. Cummins 6.7L Turbo Diesel Common Diagnostic Process New 6.7L Cummins®Turbo Diesel Common Diagnostic Process is now available as part of the standard diagnostic process located in TechCONNECT>Service Info.
• 10188698May 22, 2013Electrical system, Equipment. Part Description: Integrated Trailer Brake Module Issue Description: Before replacing an Integrated Trailer Brake Module (ITBM) please review the following items.~ 1. The ITBM does not control the trailer lights. If the trailer lights are not working, do not change the ITBM.~ 2.
• 10188685May 22, 2013Equipment, Engine cooling. Cummins 6.7L Turbo Diesel Common Diagnostic Process New 6.7L Cummins®Turbo Diesel Common Diagnostic Process is now available as part of the standard diagnostic process located in TechCONNECT>Service Info.
• 10136876May 22, 2013Other or unknown, Electrical system. Part Description: Integrated Trailer Brake Module Issue Description: Before replacing an Integrated Trailer Brake Module (ITBM) please review the following items.~ 1. The ITBM does not control the trailer lights. If the trailer lights are not working, do not change the ITBM.~ 2.
• 10136863May 22, 2013Engine cooling, Fuel system. Cummins 6.7L Turbo Diesel Common Diagnostic Process New 6.7L Cummins®Turbo Diesel Common Diagnostic Process is now available as part of the standard diagnostic process located in TechCONNECT>Service Info.
• 10215976May 10, 2013Electrical system. MIL Illumination Due to P2000, P2A00 and/or P2A01 FRONT O2 sensor. Customer may experience MIL illumination. Further investigation by the technician may find one or more of the following DTC(s) present: P2000 - NOX Absorber Efficiency Below Threshold - Bank 1. P2A00 - O2 Sensor 1/1 Circuit Performance. P2A01 - O2 Sensor 1/2 Circuit Performance.
• 10188671May 10, 2013Equipment, Engine cooling. MIL Illumination Due to P2000, P2A00 and/or P2A01 FRONT O2 sensor. Customer may experience MIL illumination. Further investigation by the technician may find one or more of the following DTC(s) present: P2000 - NOX Absorber Efficiency Below Threshold - Bank 1. P2A00 - O2 Sensor 1/1 Circuit Performance. P2A01 - O2 Sensor 1/2 Circuit Performance.
• 10136849May 10, 2013Engine cooling. MIL Illumination Due to P2000, P2A00 and/or P2A01 FRONT O2 sensor. Customer may experience MIL illumination. Further investigation by the technician may find one or more of the following DTC(s) present: P2000 - NOX Absorber Efficiency Below Threshold - Bank 1. P2A00 - O2 Sensor 1/1 Circuit Performance. P2A01 - O2 Sensor 1/2 Circuit Performance.
• 10064529May 10, 2013Engine. Summary to be provided on a future date.
• 10215820Apr 24, 2013Equipment, Steering. For 2010 model year and newer, the BTSI solenoid is part of the bracket assembly that mounts to the steering column. Common solenoid and bracket assy part numbers are 05057506AD and 05057507AB. Please check your part for correct application. (Prior to 2010, the solenoid was part of the shift cable.)
• 10188653Apr 24, 2013Steering, Electrical system, Equipment. For 2010 model year and newer, the BTSI solenoid is part of the bracket assembly that mounts to the steering column. Common solenoid and bracket assy part numbers are 05057506AD and 05057507AB. Please check your part for correct application. (Prior to 2010, the solenoid was part of the shift cable.)
• 10129008Mar 20, 2013Equipment. 82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio).
• 10044183Mar 6, 2013Engine cooling. Chrysler: this bulletin involves selectively erasing and reprogramming the engine control module (ecm) with new software. *js updated 5/20/13.
• 10216266Mar 1, 2013Electrical system, Engine cooling. Malfunction Indicator Lamp Illumination Due To Oxygen Sensor inspecting for the part number of the transmission harness and based on the part number suffix, determining if the Oxygen Sensor Module Connector requires repair. Some model year 2011 harness' were built with tin plated terminals in 5 of the connector cavities that should have been gold plated. Based on the transmission harness part number, the terminals…
• 10136476Mar 1, 2013Exterior lighting, Back-over prevention (rear camera), Transmission and…. Malfunction Indicator Lamp Illumination Due To Oxygen Sensor inspecting for the part number of the transmission harness and based on the part number suffix, determining if the Oxygen Sensor Module Connector requires repair. Some model year 2011 harness' were built with tin plated terminals in 5 of the connector cavities that should have been gold plated. Based on the transmission harness part number, the terminals…
• 10128980Mar 1, 2013Electrical system, Exterior lighting, Back-over prevention (rear camera)…. Malfunction Indicator Lamp Illumination Due To Oxygen Sensor inspecting for the part number of the transmission harness and based on the part number suffix, determining if the Oxygen Sensor Module Connector requires repair. Some model year 2011 harness' were built with tin plated terminals in 5 of the connector cavities that should have been gold plated. Based on the transmission harness part number, the terminals…
• 10068542Mar 1, 2013Engine. Summary to be provided on a future date.
• 10216415Feb 28, 2013Fuel system. Fluid Leak From Washer Reservoir (X44 Warranty Extension 5 Years/100,000 Miles (160,000 KMS)) This bulletin involves inspecting and/or replacing the washer reservoir. A customer may have a condition where fluid is leaking from the washer reservoir. On further inspection the technician may find cracks in the reservoir by the washer pump pocket.
• 10140085Feb 28, 2013Visibility (wipers, defrost, mirrors). Fluid Leak From Washer Reservoir (X44 Warranty Extension 5 Years/100,000 Miles (160,000 KMS)) This bulletin involves inspecting and/or replacing the washer reservoir. A customer may have a condition where fluid is leaking from the washer reservoir. On further inspection the technician may find cracks in the reservoir by the washer pump pocket.
• 10139007Feb 28, 2013Visibility (wipers, defrost, mirrors), Equipment. Fluid Leak From Washer Reservoir (X44 Warranty Extension 5 Years/100,000 Miles (160,000 KMS)) This bulletin involves inspecting and/or replacing the washer reservoir. A customer may have a condition where fluid is leaking from the washer reservoir. On further inspection the technician may find cracks in the reservoir by the washer pump pocket.
• 10128968Feb 28, 2013Equipment. Fluid Leak From Washer Reservoir (X44 Warranty Extension 5 Years/100,000 Miles (160,000 KMS)) This bulletin involves inspecting and/or replacing the washer reservoir. A customer may have a condition where fluid is leaking from the washer reservoir. On further inspection the technician may find cracks in the reservoir by the washer pump pocket.
• 10068558Feb 28, 2013Equipment. Summary to be provided on a future date.
• 10064534Feb 28, 2013Engine. Summary to be provided on a future date.
• 10062107Feb 28, 2013Electrical system. Summary to be provided on a future date.

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