2012 Dodge RAM 2500 Technical Service Bulletins

299 technical service bulletins (TSBs) are on record for the 2012 Dodge RAM 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10216003May 22, 2013Brakes, Electrical system, Equipment. Part Description: Integrated Trailer Brake Module Issue Description: Before replacing an Integrated Trailer Brake Module (ITBM) please review the following items.~ 1. The ITBM does not control the trailer lights. If the trailer lights are not working, do not change the ITBM.~ 2.
• 10215990May 22, 2013Engine cooling. Cummins 6.7L Turbo Diesel Common Diagnostic Process New 6.7L Cummins®Turbo Diesel Common Diagnostic Process is now available as part of the standard diagnostic process located in TechCONNECT>Service Info.
• 10188698May 22, 2013Electrical system, Equipment. Part Description: Integrated Trailer Brake Module Issue Description: Before replacing an Integrated Trailer Brake Module (ITBM) please review the following items.~ 1. The ITBM does not control the trailer lights. If the trailer lights are not working, do not change the ITBM.~ 2.
• 10188685May 22, 2013Equipment, Engine cooling. Cummins 6.7L Turbo Diesel Common Diagnostic Process New 6.7L Cummins®Turbo Diesel Common Diagnostic Process is now available as part of the standard diagnostic process located in TechCONNECT>Service Info.
• 10136876May 22, 2013Other or unknown, Electrical system. Part Description: Integrated Trailer Brake Module Issue Description: Before replacing an Integrated Trailer Brake Module (ITBM) please review the following items.~ 1. The ITBM does not control the trailer lights. If the trailer lights are not working, do not change the ITBM.~ 2.
• 10136863May 22, 2013Engine cooling, Fuel system. Cummins 6.7L Turbo Diesel Common Diagnostic Process New 6.7L Cummins®Turbo Diesel Common Diagnostic Process is now available as part of the standard diagnostic process located in TechCONNECT>Service Info.
• 10215820Apr 24, 2013Steering, Equipment. For 2010 model year and newer, the BTSI solenoid is part of the bracket assembly that mounts to the steering column. Common solenoid and bracket assy part numbers are 05057506AD and 05057507AB. Please check your part for correct application. (Prior to 2010, the solenoid was part of the shift cable.)
• 10188653Apr 24, 2013Equipment, Electrical system, Steering. For 2010 model year and newer, the BTSI solenoid is part of the bracket assembly that mounts to the steering column. Common solenoid and bracket assy part numbers are 05057506AD and 05057507AB. Please check your part for correct application. (Prior to 2010, the solenoid was part of the shift cable.)
• 10216452Mar 29, 2013Electrical system, Brakes. Flash: Hands Free Module Customer Satisfaction Enhancements This Bulletin involves performing a USB service flash of the Hands Free Module (HFM). The customer satisfaction enhancements are included with this software release:After the HFM has been updated it will receive these enhancements. Reduced ?Device Reading? wait time after connecting a device to the remote USB port. Call / Dial separation improves upon…
• 10136522Mar 29, 2013Equipment. Flash: Hands Free Module Customer Satisfaction Enhancements This Bulletin involves performing a USB service flash of the Hands Free Module (HFM). The customer satisfaction enhancements are included with this software release:After the HFM has been updated it will receive these enhancements. Reduced ?Device Reading? wait time after connecting a device to the remote USB port. Call / Dial separation improves upon…
• 10129006Mar 29, 2013Electrical system. Flash: Hands Free Module Customer Satisfaction Enhancements This Bulletin involves performing a USB service flash of the Hands Free Module (HFM). The customer satisfaction enhancements are included with this software release:After the HFM has been updated it will receive these enhancements. Reduced ?Device Reading? wait time after connecting a device to the remote USB port. Call / Dial separation improves upon…
• 10129008Mar 20, 2013Equipment. 82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio).
• 10068542Mar 1, 2013Engine. Summary to be provided on a future date.
• 10216406Feb 22, 2013Exterior lighting, Electrical system. Flash: MIL Illumination P1004 - Short Runner Valve Control Performance This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: P1004 - Short Runner…
• 10140076Feb 22, 2013Electrical system, Transmission and drivetrain. Flash: MIL Illumination P1004 - Short Runner Valve Control Performance This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: P1004 - Short Runner…
• 10138998Feb 22, 2013Transmission and drivetrain, Electrical system. Flash: MIL Illumination P1004 - Short Runner Valve Control Performance This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: P1004 - Short Runner…
• 10128959Feb 22, 2013Transmission and drivetrain. Flash: MIL Illumination P1004 - Short Runner Valve Control Performance This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: P1004 - Short Runner…
• 10063253Feb 22, 2013Electrical system. Summary to be provided on a future date.
• 10216418Feb 13, 2013Wheels, Engine cooling. 68069384A$, R8069384A$, 68086182A$, R8027067A$, RL002012A$ - Gasket, Cylinder Head Cover Before replacing injectors for Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or connector in the valve cover gasket is not the root cause to your concern. In addition, make sure that the wiring attaching nuts are torqued to their proper value.~
• 10140087Feb 13, 2013Engine cooling. 68069384A$, R8069384A$, 68086182A$, R8027067A$, RL002012A$ - Gasket, Cylinder Head Cover Before replacing injectors for Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or connector in the valve cover gasket is not the root cause to your concern. In addition, make sure that the wiring attaching nuts are torqued to their proper value.~
• 10139009Feb 13, 2013Engine cooling, Electrical system, Equipment. 68069384A$, R8069384A$, 68086182A$, R8027067A$, RL002012A$ - Gasket, Cylinder Head Cover Before replacing injectors for Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or connector in the valve cover gasket is not the root cause to your concern. In addition, make sure that the wiring attaching nuts are torqued to their proper value.~
• 10128971Feb 13, 2013Electrical system. 68069384A$, R8069384A$, 68086182A$, R8027067A$, RL002012A$ - Gasket, Cylinder Head Cover Before replacing injectors for Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or connector in the valve cover gasket is not the root cause to your concern. In addition, make sure that the wiring attaching nuts are torqued to their proper value.~
• 10216423Feb 7, 2013Transmission and drivetrain. Advanced Field Action Communication ? N0802072013 Chrysler Group LLC (Chrysler) announced a safety recall on certain 2009 through 2012 model year: (DS) Ram Truck (ND) Dodge Dakota (HB) Dodge Durango (HG) Chrysler Aspen NOTE: All of the above involved vehicles are equipped with a Chrysler 9.25? rear axle (sales code DRB) or C235 rear axle (sales code DRN). The above vehicles may have been built with a rear axle…
• 10216395Feb 6, 2013Seats. Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
• 10140065Feb 6, 2013Engine cooling. Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
• 10138987Feb 6, 2013Engine cooling, Equipment. Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
• 10128948Feb 6, 2013Engine. Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
• 10189369Jan 5, 2013Fuel system, Back-over prevention (rear camera), Transmission and drivetrain…. Flash: Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Engine Control Module (ECM) with new software.
• 10051771Jan 5, 2013Engine. Dodge truck: new software improvements and/or enhancements available for cummins diesel engine that selectively erase and reprogram the engine control module (ecm). Model 2012 ram 922500, 3500).
• 10216391Dec 20, 2012Equipment. RHR Navigation Map Enhancements This bulletin involves updating the RHR radios navigation map database software. Customers may experience a condition were new roads and new point of interests are not accurately shown on their navigation system.Updating the navigation software will help address most of the map inaccurate results.
• 10136496Dec 20, 2012Equipment. RHR Navigation Map Enhancements This bulletin involves updating the RHR radios navigation map database software. Customers may experience a condition were new roads and new point of interests are not accurately shown on their navigation system.Updating the navigation software will help address most of the map inaccurate results.
• 10128944Dec 20, 2012Electrical system. RHR Navigation Map Enhancements This bulletin involves updating the RHR radios navigation map database software. Customers may experience a condition were new roads and new point of interests are not accurately shown on their navigation system.Updating the navigation software will help address most of the map inaccurate results.
• 10062708Dec 20, 2012Equipment. Summary to be provided on a future date.
• 10216390Dec 18, 2012Back-over prevention (rear camera), Transmission and drivetrain, Exterior…. Malfunction Indicator Lamp Illumination Due To Oxygen Sensor This bulletin involves replacement of the Oxygen Sensor Connectors for any Oxygen Sensor related DTC. Do NOT replace any parts prior to performing this bulletin and the Verifications test below. If the vehicle has any of the following DTC?s for O2 Sensors, Stored, Pending or Active, perform the Repair Procedure. ? P013A O2 Sensor 1/2 Slow Response - Rich…
• 10136495Dec 18, 2012Electrical system. Malfunction Indicator Lamp Illumination Due To Oxygen Sensor This bulletin involves replacement of the Oxygen Sensor Connectors for any Oxygen Sensor related DTC. Do NOT replace any parts prior to performing this bulletin and the Verifications test below. If the vehicle has any of the following DTC?s for O2 Sensors, Stored, Pending or Active, perform the Repair Procedure. ? P013A O2 Sensor 1/2 Slow Response - Rich…
• 10128943Dec 18, 2012Electrical system. Malfunction Indicator Lamp Illumination Due To Oxygen Sensor This bulletin involves replacement of the Oxygen Sensor Connectors for any Oxygen Sensor related DTC. Do NOT replace any parts prior to performing this bulletin and the Verifications test below. If the vehicle has any of the following DTC?s for O2 Sensors, Stored, Pending or Active, perform the Repair Procedure.? P013A O2 Sensor 1/2 Slow Response - Rich…
• 10064535Dec 18, 2012Engine. Summary to be provided on a future date.
• 10216384Dec 8, 2012Equipment. RBZ Or RHB Radio Software Enhancements This bulletin involves upgrading the software on the RBZ or RHB Radio. The customer may experience one or more of the following conditions. Digital photos loaded onto the hard drive intermittently get lost (RBZ & RHB). CD/DVD will not play (RHB only). Navigation accept screen will not clear (RHB only). Navigation shows ?acquiring signal? for an extended period of time (RHB…
• 10136489Dec 8, 2012Equipment. RBZ Or RHB Radio Software Enhancements This bulletin involves upgrading the software on the RBZ or RHB Radio. The customer may experience one or more of the following conditions. Digital photos loaded onto the hard drive intermittently get lost (RBZ & RHB). CD/DVD will not play (RHB only). Navigation accept screen will not clear (RHB only). Navigation shows ?acquiring signal? for an extended period of time (RHB…
• 10128937Dec 8, 2012Equipment, Electrical system. RBZ Or RHB Radio Software Enhancements This bulletin involves upgrading the software on the RBZ or RHB Radio. The customer may experience one or more of the following conditions. Digital photos loaded onto the hard drive intermittently get lost (RBZ & RHB). CD/DVD will not play (RHB only). Navigation accept screen will not clear (RHB only). Navigation shows ?acquiring signal? for an extended period of time (RHB…
• 10216348Nov 29, 2012Other or unknown, Fuel system. Heavy Duty Filtration MOPAR Retrofit or Add On Parts Available
• 10136471Nov 29, 2012Equipment, Fuel system. Heavy Duty Filtration MOPAR Retrofit or Add On Parts Available
• 10128933Nov 29, 2012Equipment. Heavy Duty Filtration MOPAR Retrofit or Add On Parts Available
• 10216338Nov 21, 2012Electrical system, Suspension, Brakes. Flash: RHR, RHW Or RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHR, RHW or RHP Radio. The customer may experience one or more of the following conditions. Erratic alternate frequency switching (International only). Bluetooth phone muting during European traffic announcement (International only). Lost channel presets, home addresses, address book entries & Travel Link…
• 10136461Nov 21, 2012Equipment, Electrical system. Flash: RHR, RHW Or RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHR, RHW or RHP Radio. The customer may experience one or more of the following conditions. Erratic alternate frequency switching (International only). Bluetooth phone muting during European traffic announcement (International only). Lost channel presets, home addresses, address book entries & Travel Link…
• 10128923Nov 21, 2012Equipment, Electrical system. Flash: RHR, RHW Or RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHR, RHW or RHP Radio. The customer may experience one or more of the following conditions. Erratic alternate frequency switching (International only). Bluetooth phone muting during European traffic announcement (International only). Lost channel presets, home addresses, address book entries & Travel Link…
• 10063261Oct 30, 2012Electrical system. Summary to be provided on a future date.
• 10044849May 1, 2012Electrical system. Dodge: see document search button for owner letter. During truck assembly, the batteries may have been damaged and developed a crack that may leak electrolyte and /or shorten battery life.
• 10044184Mar 17, 2012Engine cooling. Chrsyler: flash: diagnostic and system improvements. This bulletin involves selectively erasing and reprogramming the engine control module (ecm) with the new software.

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