2018 Fccc XCM Technical Service Bulletins

224 technical service bulletins (TSBs) are on record for the 2018 Fccc XCM. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11011076Nov 11, 2024Engine. Warranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair Time Updates
• 11010186Oct 17, 2024Engine. CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.
• 10251202Feb 20, 2024Engine cooling. Important Campaign Information letter for FL974 - Revised Bulletin & Population
• 10251200Feb 20, 2024Engine cooling. Revised Emissions Recall: Cummins DEF Sensor Shortage. REVISION: Some vehicles formerly in Group F have been moved to Group G and have been assigned a new part number as specified in Table 1. An SRT for 'Calibration Code Only: Update or Confirm' has been added, as shown in Table 2, to be used when a new DEF header is not required. There have been some other minor changes to the work instructions and SRT times.
• 10249516Jan 19, 2024Engine cooling. Emissions Recall: Cummins DEF Sensor Shortage
• 10209409Apr 7, 2022Electrical system. FCCC X-Line chassis, equipped with a certain rear mounted Power Distribution Module (PDM), may experience cracked internal solder joints, which after a period of vehicle use may lead to intermittent open circuits, in which the rear marker lights, brake lights, or left turn signal lights may not function. Brake lights that do not function correctly may not notify motorists of a braking event, which may lead to an…
• 10209298Mar 23, 2022Wheels. Field Service Campaign for FCCC XC Valor Tire Pressure Monitoring System (TPMS)
• 10190555Apr 19, 2021Engine cooling. Detroit Technical Service Letter for DD13 Cylinder Head and Cylinder Head Gasket Change.
• 10189319Mar 22, 2021Electrical system, Equipment. Warranty Policy Letter for battery tags. DTNA determined that since adopting the AutoMeter BCT-460DTNA Powernet Assessment Tool (AutoMeter) as the required powernet system tester, not all battery tags have to be retained support Warranty-related claims.
• 10187835Feb 19, 2021Engine cooling. Starting on November 23, 2020, DiagnosticLink 8.13 (Build 4527) was made available. Current subscribers of DiagnosticLink 8.11 or 8.12 may upgrade to DiagnosticLink 8.13 at no cost. All DTNA Service shops & OEM locations are required to maintain the latest version of software on each of their stations.
• 10187524Feb 15, 2021Equipment. Superseding Letter to an Important Campaign Information Letter to announce a reimbursement available to dealers for travel to a customer's location to perform a recall or field service campaign. Potential travel reimbursement applies to DTNA truck dealers and Detroit Diesel distributors. Thomas Built Buses will be addressed separately. This letter supersedes ICI20-022R.
• 10187444Feb 15, 2021Equipment, Engine cooling, Electrical system. Warranty Information Letter for Detroit NOx Sensor Circuit Fault Codes - Claim Guidelines.
• 10187440Feb 8, 2021Equipment. Revised Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes. Revisions are in blue font.
• 10184786Dec 23, 2020Transmission and drivetrain. FCCC Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub…
• 10184029Dec 8, 2020Transmission and drivetrain, Steering. Revised Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. Revisions are in blue. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on-highway vehicle applications.
• 10183988Dec 7, 2020Transmission and drivetrain, Steering, Equipment. Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on-highway vehicle applications.
• 10183734Dec 6, 2020Electrical system, Equipment. Freightliner Parts Technical Bulletin for Power Distribution Module (PDM) Dealer Inventory Check.
• 10181761Oct 27, 2020Electrical system, Equipment. Freightliner Custom Chassis Service Bulletin for When troubleshooting powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeter is the only Daimler-approved tool for troubleshooting vehicle Powernet issues. When troubleshooting powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeter® is the only Daimler-approved tool for…
• 10183320Oct 13, 2020Engine cooling. Service Solution for False DEF Fault Codes on chassis with Cummins engines. Symptoms are various active and inactive fault codes for DEF Quality or DEF level. The issue could be caused by the coolant hoses swapped at the bulkhead fittings, thru the frame rail causing the coolant flow inside the header assembly to be reversed.
• 10180350Sep 22, 2020Steering, Equipment. Tech Talk discussion about power steering fluid.
• 10179160Aug 12, 2020Transmission and drivetrain. Service Solution for Instructions to Configure Service Viper on Medallion drive clusters.
• 10178945Aug 11, 2020Equipment. Revised letter is to announce a reimbursement available to dealers for travel to a customer's location to perform a recall or field service campaign. Potential travel reimbursement applies to DTNA truck dealers and Detroit Diesel distributors. Thomas Built Buses will be addressed separately.
• 10178006Aug 3, 2020Equipment. Important Campaign Information letter announcing Dealer Travel for Campaign Performance. This letter is to announce a reimbursement available to dealers for travel to a customer’s location to perform a recall or field service campaign.
• 10177979Aug 3, 2020Equipment. Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes.
• 10177838Aug 3, 2020Equipment. Warranty Information Letter informing that to ensure that DTNA policies and service network practices align, the Warranty Department will be revising the Warranty Manual.
• 10177691Jul 27, 2020Engine cooling. OEM and distributor announcement for DiagnosticLink 8.12 (Build 4527) was made available. All DTNA Service shops & OEM locations are required to maintain the latest version of software on each of their stations.
• 10177690Jul 27, 2020Engine cooling. Customer Service Announcement informing that Service Pack (SP) 1 for DiagnosticLink® 8.12 Standard and Professional is available to download from the Detroit Diesel server.
• 10177657Jul 23, 2020Engine cooling. Customer Service Announcement for DiagnosticLink Software Update Reminder. Due to various software changes and fixes, vehicles will require DiagnosticLink 8.12 to perform functional programming. Failure to use this version may cause errors, incomplete programming, and poor vehicle performance. Because of this, all DiagnosticLink 8.09 installed versions will be disabled as of Thursday, July 23, 2020.
• 10176790Jun 10, 2020Engine cooling. Customer Service Announcement for Release of DiagnosticLink 8.12. On Wednesday, June 10, 2020, DiagnosticLink 8.12 will be made available for download from the ordering system. Current subscribers of DiagnosticLink 8.xx can upgrade to DiagnosticLink 8.12 at no cost. All DTNA service shops are required to maintain the latest version of software on each of their stations.
• 10174376Apr 27, 2020Equipment. Warranty Information Letter for Warranty Training Online. DTNA is pleased to announce the release of new Warranty-related training videos. The videos provide Warranty content in short instructional videos that are available on demand through the AftermarkeTV Video Channel icon on the Aftermarket Resource Center (ARC) home page.
• 10174061Apr 23, 2020Equipment. Warranty Policy Letter for Chassis Progressive Damage Policy Change. Effective for repair orders opened on or after April 27, 2020, if an Authorized Service Location installed a part which later has a warrantable failure, progressive damage and labor may be covered under the Aftermarket Parts Limited Parts Warranty (Parts Warranty).
• 10174060Apr 23, 2020Equipment. Warranty Policy Letter for Handling for Authorized Service Location Part Transfers. To promote 24-hour throughput and maximum efficiency, DTNA is adjusting multiple handling policies: Launching a new handling allowance for parts ordered from another Authorized Service Location because the facing Part Distribution Center (PDC) is out of stock Retiring Detroit's Customer First Program
• 10174052Apr 22, 2020Equipment. Warranty Policy Letter for Handling Change: Over the Counter Aftermarket Parts Replacement Program. DTNA is pleased to announce that handling will increase to 33% for Misc. Replacement Part type claims filed under the Over the Counter (OTC) Aftermarket Parts Replacement Program.
• 10172649Mar 20, 2020Equipment, Engine cooling. Customer Service Announcement saying that Service Pack (SP) 3 for DiagnosticLink® 8.11 Standard and Professional will be available for download from the Detroit Diesel server.
• 10172579Mar 17, 2020Equipment. Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty managers.
• 10172547Mar 17, 2020Equipment, Body and structure. Warranty Policy Letter explaining the Warranty Department is aligning with the frame rail repair policy, published in DTNA Workshop Manuals, which states that there are very few cases in which welding a heat-treated frame rail is allowed. Therefore, before welding anything on a frame rail, contact the applicable regional service representative for approval.
• 10171361Feb 14, 2020Electrical system. Service Bulletin for Guidelines for Repairing or Replacing an Electrical Harness. Use the guidelines in this bulletin to determine if a damaged electrical harness should be repaired or replaced.
• 10170855Jan 31, 2020Equipment, Engine cooling. Customer Service Announcement for a policy change regarding Detroit Service Information Bulletins (SIBs) will now have a 60-day expiration, starting on the release day of the bulletin. The intent of a SIB is to notify the service network of a major change to one or more service procedures. Do not save SIBs nor reference them for repairs, as they are uncontrolled and never updated.
• 10169679Jan 2, 2020Equipment, Electrical system, Engine cooling. Warranty Information Letter announcing Detroit NOx Sensor Circuit Improvements for GHG17 After Treatment Systems
• 10165491Sep 30, 2019Electrical system. Service Solution to fix fault codes for DEF quality or DEF level
• 10164617Sep 9, 2019Body and structure. Communication to assist the field with service vibration issues on DTNA vehicles
• 10164438Sep 4, 2019Equipment. Warranty Policy Letter to communicate Detroit Return Changes
• 10164368Sep 3, 2019Equipment. Warranty Information Letter updated to communicate warranty system updates.
• 10163634Aug 7, 2019Fuel system, Engine cooling. Service Information Bulletin for Symptom Diagnostics - Fluid in the Aftertreatment - Diesel Fuel Contamination.
• 10163625Aug 7, 2019Engine cooling, Equipment. HDEP GHG17 engines are not equipped with turbo wastegates. Steps in this troubleshooting involving wastegates were removed.
• 10163622Aug 7, 2019Fuel system, Engine cooling, Electrical system. The modified parked regeneration strategy has been standard on GHG17 units since the start of GHG17 production and was added to EPA10 and GHG14 units with a software update. The modified regeneration utilizes an improved strategy to clean the DOC inlet face and reduce downtime due to DOC face plugging.
• 10163620Aug 7, 2019Equipment, Suspension, Wheels. DTNA Special Tools Group has approved the use of Haweka Axis4000 aftermarket alignment system for use on DTNA products at DTNA service locations. The Axis4000 system uses the reference points required by DTNA for precise, accurate, and repeatable measurements. Axis4000 is a sophisticated, user-friendly system that utilizes computer based camera-radio technology and references the center line of the frame for…
• 10163612Aug 7, 2019Fuel system, Equipment. This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
• 10163599Aug 7, 2019Equipment. Warranty Information Letter sent to customers regarding new refrigerator supplier for returning parts.
• 10163421Aug 7, 2019Engine, Equipment, Fuel system. This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.

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