2016 Freightliner Cascadia Technical Service Bulletins

953 technical service bulletins (TSBs) are on record for the 2016 Freightliner Cascadia. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10180424Sep 10, 2020Equipment. Tech Talk discussion on A/C on 2016 Cascadia.
• 10180414Sep 3, 2020Transmission and drivetrain. Tech Talk discussion on slipping clutch and shifting into neutral while driving.
• 10179878Sep 1, 2020Engine cooling, Equipment. Detroit Diesel Field Service Campaign for Engine Emission Label Replacement. Certain DETROIT heavy-duty engines installed in various applications will require reprogramming and engine emission label replacement.
• 10179249Aug 31, 2020Engine cooling, Electrical system, Equipment. Customer Service Announcement for Release of DiagnosticLink 8.12 Service Pack 2. On Thursday, September 3, 2020, Service Pack (SP) 2 for DiagnosticLink 8.12 Standard and Professional will be made available to download from the Detroit Diesel server.
• 10179148Aug 25, 2020Engine cooling. Service Solution for P3 - CEL On and Engine de-rate due to ATD Chassis Harness Circuit 532M5+ at DEF Heater Supply location is shorted. Harness part number A66-03217-002 has been reported experiencing failures due to damages to 532M5+ circuit shorting /or corrosion in terminals at Connector (23-13053-200) harness location "ATD_CHAS_F_O_HTR_LINE_DEF_5B" .
• 10178947Aug 14, 2020Engine cooling. Detroit Diesel Field Service Campaign for DETROIT Reman Built HDEP Engines - Incorrect Gear Train Bolt Torque. The gear train mounting bolts need to be checked for proper torque and adjusted as needed.
• 10178943Aug 14, 2020Equipment, Transmission and drivetrain. Updated Service Bulletin for DT12 Transmission Cooler Retrofit. This bulletin replaces the version dated 09/18/2019. The part number for the oil control valve has been updated in the parts table.
• 10178945Aug 11, 2020Equipment. Revised letter is to announce a reimbursement available to dealers for travel to a customer's location to perform a recall or field service campaign. Potential travel reimbursement applies to DTNA truck dealers and Detroit Diesel distributors. Thomas Built Buses will be addressed separately.
• 10178006Aug 3, 2020Equipment. Important Campaign Information letter announcing Dealer Travel for Campaign Performance. This letter is to announce a reimbursement available to dealers for travel to a customer’s location to perform a recall or field service campaign.
• 10177979Aug 3, 2020Equipment. Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes.
• 10177838Aug 3, 2020Equipment. Warranty Information Letter informing that to ensure that DTNA policies and service network practices align, the Warranty Department will be revising the Warranty Manual.
• 10177606Jul 30, 2020Brakes. Freightliner Service Bulletin for Meritor Steer Axle Drum Brake Squeal. Some Cascadia and New Cascadia vehicles equipped with Meritor steer axle drum brakes with a front axle rating less than 13,300 lb (6038 kg) have experienced brake squealing noise when the service brakes are applied at lower speeds. NOTE: This is a nuisance noise issue and not a failure. The solution given in this service bulletin may fix this…
• 10177604Jul 28, 2020Equipment, Suspension. Freightliner Service Bulletin for Non-Airliner Rear Suspension Crossmember Fastener Change. With the start of production on March 2, 2020, the fasteners used to assemble the non-Airliner rear suspension (bogie) crossmember have changed. The rear suspension bogie crossmember gussets to the C-channel will be assembled with 5/8 - 18 fasteners. This change includes a revision to a higher friction nut that requires an…
• 10177692Jul 27, 2020Engine cooling. Technical Service Letter for EPA10, GHG14, GHG17 Diesel Particulate Filter (DPF) Compatibility. Note: This document supersedes 14 TS-25 and 15 TS-8. Detroit Diesel has determined that some, Diesel Particulate Filters (DPFs) are compatible in pairs and or can be mixed together within EPA10 and GHG14 Systems. For 1-BOX and Two-Box Configuration Aftertreatment Systems (ATS), this is only possible when the filters are…
• 10177691Jul 27, 2020Engine cooling. OEM and distributor announcement for DiagnosticLink 8.12 (Build 4527) was made available. All DTNA Service shops & OEM locations are required to maintain the latest version of software on each of their stations.
• 10177690Jul 27, 2020Engine cooling. Customer Service Announcement informing that Service Pack (SP) 1 for DiagnosticLink® 8.12 Standard and Professional is available to download from the Detroit Diesel server.
• 10177657Jul 23, 2020Engine cooling. Customer Service Announcement for DiagnosticLink Software Update Reminder. Due to various software changes and fixes, vehicles will require DiagnosticLink 8.12 to perform functional programming. Failure to use this version may cause errors, incomplete programming, and poor vehicle performance. Because of this, all DiagnosticLink 8.09 installed versions will be disabled as of Thursday, July 23, 2020.
• 10177646Jul 23, 2020Visibility (wipers, defrost, mirrors). Service Bulletin for Reflective Tape Installation. If a truck tractor is ordered without mudflaps and/or mudflap support brackets, the rear reflective tape applied to the mudflaps or mudflap brackets during production is delivered loose with the vehicle. FMVSS/CMVSS 108 S5.7.1.4.3 requires reflective tape on all truck tractors domiciled in the United States and Canada.
• 10177648Jul 10, 2020Body and structure. Service Bulletin for Guidelines for Cleaning and Disinfecting Cab Surfaces. The following guidelines are for cleaning and disinfecting commonly touched surfaces on the inside and outside of a vehicle. For best results, follow cleaning and disinfecting procedures fully and consistently. Ensure there is adequate ventilation when using chemicals. NOTICE: Wipe down fragile components carefully to avoid damaging the…
• 10176997Jun 29, 2020Latches, locks and linkages, Body and structure. Service Bulletin for Chassis Side-Fairing Kickplate Magnet Replacement. On Freightliner Cascadia and New Cascadia vehicles manufactured before May 20, 2019, and equipped with side-fairings, the magnets that hold the kickplate closed may corrode and prevent the kickplate from staying in the closed position.
• 10176790Jun 10, 2020Engine cooling. Customer Service Announcement for Release of DiagnosticLink 8.12. On Wednesday, June 10, 2020, DiagnosticLink 8.12 will be made available for download from the ordering system. Current subscribers of DiagnosticLink 8.xx can upgrade to DiagnosticLink 8.12 at no cost. All DTNA service shops are required to maintain the latest version of software on each of their stations.
• 10174399Apr 29, 2020Exterior lighting. Service Bulletin for Marker Light Gasket Leaks, Cascadia. This bulletin replaces the version dated June 17, 2019. A procedure has been added for inspection, repair, and replacement of damaged or spun rivet nuts.
• 10174376Apr 27, 2020Equipment. Warranty Information Letter for Warranty Training Online. DTNA is pleased to announce the release of new Warranty-related training videos. The videos provide Warranty content in short instructional videos that are available on demand through the AftermarkeTV Video Channel icon on the Aftermarket Resource Center (ARC) home page.
• 10174061Apr 23, 2020Equipment. Warranty Policy Letter for Chassis Progressive Damage Policy Change. Effective for repair orders opened on or after April 27, 2020, if an Authorized Service Location installed a part which later has a warrantable failure, progressive damage and labor may be covered under the Aftermarket Parts Limited Parts Warranty (Parts Warranty).
• 10174060Apr 23, 2020Equipment. Warranty Policy Letter for Handling for Authorized Service Location Part Transfers. To promote 24-hour throughput and maximum efficiency, DTNA is adjusting multiple handling policies: Launching a new handling allowance for parts ordered from another Authorized Service Location because the facing Part Distribution Center (PDC) is out of stock Retiring Detroit's Customer First Program
• 10174052Apr 22, 2020Equipment. Warranty Policy Letter for Handling Change: Over the Counter Aftermarket Parts Replacement Program. DTNA is pleased to announce that handling will increase to 33% for Misc. Replacement Part type claims filed under the Over the Counter (OTC) Aftermarket Parts Replacement Program.
• 10173907Apr 21, 2020Equipment, Engine cooling. Warranty Information Letter for Warranty Long Block Program Change. The Detroit Reman Long Block Program has expanded. The expansion reduces complexity in ordering reman engines and promotes stocking reman engines to meet uptime commitments.
• 10173905Apr 21, 2020Body and structure. Service Bulletin for Draining Water Trapped in the Upper A-Pillar. A water leak in the seams between the cab roof and cab side wall or back wall can result in water becoming trapped in the upper A-pillar area in some Cascadia and New Cascadia vehicles. This water may migrate inside the cab and eventually spill through the marker light fastener clearance holes and drip on the dash.
• 10173896Apr 17, 2020Visibility (wipers, defrost, mirrors). Service Bulletin for Replacing Windshield Gasket. Different types of cab leaks can result in water dripping from the top of the windshield, onto the dash. Replacing a windshield gasket unnecessarily may create new leak issues. Do not replace a windshield gasket unless it has been confirmed to leak, using the cab pressure test.
• 10173894Apr 17, 2020Electrical system, Back-over prevention (rear camera). Service Bulletin for Lengthening the Backup Light Harness. Though the backup light harness is long enough to connect to the backup light switch, it may be short enough that the wire seals in the connector can be stressed. Moisture entering through the seals can cause corrosion, resulting in a bad connection and/or failure of the switch. As a result, backup lights and, if equipped, the backup alarm, may not function…
• 10172974Mar 30, 2020Suspension. Freightliner Service Bulletin for Front Axle Spacer Replacement. This service bulletin replaces the version dated 05/01/2016. This bulletin is updated to include the parts list. Some vehicles may exhibit a lean (right or left) due to weight difference on the front suspension. While this does not affect the operation of the vehicle, it may be visually unpleasing to many customers. To correct this condition, replace…
• 10172649Mar 20, 2020Engine cooling, Equipment. Customer Service Announcement saying that Service Pack (SP) 3 for DiagnosticLink® 8.11 Standard and Professional will be available for download from the Detroit Diesel server.
• 10172579Mar 17, 2020Equipment. Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty managers.
• 10172574Mar 17, 2020Equipment, Suspension. Freightliner Service Bulletin for vibration troubleshooting - finding the cause. This version replaces the version dated 5/1/14 and adds New Cascadia.
• 10172547Mar 17, 2020Body and structure, Equipment. Warranty Policy Letter explaining the Warranty Department is aligning with the frame rail repair policy, published in DTNA Workshop Manuals, which states that there are very few cases in which welding a heat-treated frame rail is allowed. Therefore, before welding anything on a frame rail, contact the applicable regional service representative for approval.
• 10172025Mar 4, 2020Equipment. Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty managers
• 10171911Mar 2, 2020Electrical system. Customer Advisory Letter that an inspection to determine if the high current breaker has been bypassed.
• 10171369Feb 14, 2020Equipment, Engine cooling. Important Campaign Information Letter announcing that a revision for Detroit Diesel Field Service Campaign D19M7, Pre-Series Cascadia Emission Label Replacement is available. The Corrective Procedure section of the bulletin has been clarified.
• 10171368Feb 14, 2020Engine cooling, Equipment. Revision for Field Service Campaign for pre-series Cascadia and New Cascadia Emission Label replacement. The corrective procedure section has been clarified.
• 10171360Feb 14, 2020Electrical system. Service Bulletin for Guidelines for Repairing or Replacing an Electrical Harness. Use the guidelines in this bulletin to determine if a damaged electrical harness should be repaired or replaced.
• 10170855Jan 31, 2020Engine cooling, Equipment. Customer Service Announcement for a policy change regarding Detroit Service Information Bulletins (SIBs) will now have a 60-day expiration, starting on the release day of the bulletin. The intent of a SIB is to notify the service network of a major change to one or more service procedures. Do not save SIBs nor reference them for repairs, as they are uncontrolled and never updated.
• 10170320Jan 17, 2020Electrical system. Service Solution for Meritor Wabco OnGuard Radar Service Alignment. If the radar sensor needs to be aligned, the radar sensor mounting system has become damaged or has loosened, or new radar sensor software has been installed, a Radar Sensor Service Alignment will need to be performed.
• 10170265Jan 16, 2020Visibility (wipers, defrost, mirrors). Service Bulletin for A/C system receiver-drier replacement guidelines.
• 10170264Jan 16, 2020Electrical system. Service Bulletin on guidelines for repairing or replacing an electrical harness.
• 10169699Jan 2, 2020Electrical system, Equipment, Engine cooling. Technical Service Letter for GHG17 Heavy Duty Engine Platform 1-BOX Aftertreatment System (ATS) Wire Harness experiencing chaffing caused by vibration and dirt collecting in the harness conduit.
• 10169693Jan 2, 2020Equipment, Electrical system, Exterior lighting. Service Solution for Legacy Cascadia, where trailer turn signals or 4-way flashers used in applications with high duty cycles, the left and right turn signals may experience shortened relay life.
• 10169683Jan 2, 2020Equipment, Engine cooling. Field Service Campaign for pre-series Cascadia and New Cascadia Emission Label Replacement
• 10169679Jan 2, 2020Electrical system, Engine cooling, Equipment. Warranty Information Letter announcing Detroit NOx Sensor Circuit Improvements for GHG17 After Treatment Systems
• 10169531Dec 19, 2019Body and structure. Service Bulletin for Water Leak at the Top of a Cab Door, Cascadia Day Cab with FE13 Roof Fairing. Some Cascadia day cabs with FE13 roof fairings may be more susceptible to water intrusion into the cab at the top of the cab door due to the way the air flows around the FE13 fairing. Water is pushed past the door seals while the vehicle is in motion, possibly resulting in water intrusion.
• 10168040Nov 19, 2019Electrical system, Equipment. Service Bulletin for Cascadia Cabin CAN ECU Compatibility. Compatible software levels are required for the proper operation of the vehicle.

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