2016 GMC Canyon Technical Service Bulletins

1,576 technical service bulletins (TSBs) are on record for the 2016 GMC Canyon. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10075716Nov 6, 2015Transmission and drivetrain. Some customers may comment that the vehicle has reduced acceleration at low speed and/or transmission is slipping from a launch. Technicians may find DTC P0751 set or stored in history. This condition may be caused by the Clutch Select Solenoid Valve 2 (359), located in the lower valve body, sticking in its bore resulting in a 4th gear start. Note: This condition can be very intermittent and difficult to duplicate.
• 10115095Nov 4, 2015Engine. This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of…
• 10115092Nov 4, 2015Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that may have a vibration at idle in gear or at very low speeds. Technician should inspect for a stray nut wedged between the rubber and metal portions of the transmission mount. Technician will need to remove the stay nut.
• 10137215Nov 3, 2015Body and structure. This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
• 10115085Nov 3, 2015Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have the check engine lamp being illuminated. If the technician finds Diagnostic Trouble Code P16F3 with or without other codes in the Engine Control Module, technician should check to see if updated calibrations are available for the Engine Control Module.
• 10126401Oct 30, 2015Body and structure. This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).
• 10114936Oct 30, 2015Electrical system, Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that may have a Service 4WD message displayed in the Instrument Panel Cluster. Technician may find diagnostic trouble code B2725 or B0770 in the Transfer Case Control Module. Technician will need to replace the Transfer Case Select switch with the correct switch.
• 10114927Oct 28, 2015Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that may have shudder or chuggle when accelerating at low speeds of 12 to 15 miles per hour or 19-24 kilometer per hour in second gear. Also same shudder or chuggle when accelerating at speeds of 30 to 40 MPH or 48-64 kilometer per hour, when accelerating in 6th gear.
• 10126395Oct 27, 2015Engine cooling. This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
• 10126393Oct 26, 2015Equipment. This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
• 10126385Oct 22, 2015Electrical system, Equipment. This preliminary informational bulletin adds the 2014 - 2016 model years to cleaning information to correct a customer concern of seeing a white film/residue on the IP pad and/or door trim panels.
• 10114918Oct 21, 2015Body and structure. This Preliminary Information communication provides information to the technician about vehicles that may have a water leak into the cab of the truck, water staining may be seen in the headliner or water may be on the floor. Technician should inspect roof ditch, rear glass, center high mounted stop light, windshield, cowl seam, Heater-Vent-Air Conditioning drain tube, Pillar area, Water collecting in the sill area…
• 10114913Oct 20, 2015Body and structure. This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10126380Oct 19, 2015Fuel system, Engine cooling. This preliminary informational bulletin provides information on the introduction of the new 2.8L Duramax diesel engine for the 2016 midsize pickup trucks, to help the service department personnel become familiar with some of the vehicles new features and to describe some of the action they will need to take to service this vehicle.
• 10114909Oct 19, 2015Equipment, Engine. This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.
• 10114908Oct 19, 2015Engine. This Preliminary Information communication provides information to the technician about vehicle that may have black smoke on a cold start. A dual-pulse injection strategy is utilized during engine cold start to reduce the time required to bring the catalytic converter up to operating temperature. This split injection strategy lasts for about 60 seconds on cold start. This process may cause the customer to see…
• 10114903Oct 16, 2015Equipment, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
• 10126375Oct 14, 2015Electrical system, Equipment. This informational bulletin provides information to dealership personnel on the use of non-GM approved battery chargers and booster packs.
• 10114894Oct 14, 2015Suspension, Body and structure. This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be…
• 10126369Oct 13, 2015Electrical system. This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.
• 10114878Oct 12, 2015Engine cooling, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
• 10126355Oct 6, 2015Equipment. This warranty administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.
• 10126350Oct 5, 2015Equipment. This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
• 10114868Oct 5, 2015Equipment, Transmission and drivetrain. This Preliminary Information communication advises the technician that the 6 Speed Manual Transmission (N8D) has been placed on an Exchange program. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10114867Oct 5, 2015Equipment. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles with a rattle, tick, or knock type noise. Technician will use chassis ears to listen to the right and left side of the engine and isolate which bank the noise is from. Technician should now remove the piston and rod assemblies from the affected bank to inspect for a loose rod bushing in the…
• 10126349Oct 2, 2015Wheels. This warranty administration bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment.
• 10114862Oct 1, 2015Equipment. This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.
• 10127252Sep 30, 2015Steering. This Preliminary Information communication provides information to the technician about vehicles that have a bind when turning the steering wheel after having removed the I-Shaft for a service procedure. Technician should Remove the lower I-Shaft and remove the plug and discard.
• 10127247Sep 30, 2015Electrical system. This Preliminary Information communication provides information to the technician about a radio that after an ignition cycle when restarting the vehicle, the radio display will be on the home screen and not on the audio screen where they left it. Dealer should communicate to the customer that this condition is a normal operating characteristic of their vehicle.
• 10127246Sep 30, 2015Electrical system. This Preliminary Information communication provides information to the technician about a connectivity concern with Bluetooth after phone software is updated or after any vehicle updates for the radio or Human Machine Interface has taken place. Technician should delete all Bluetooth pairings and then reboot the Bluetooth device and the vehicle. After the vehicle and radio is booted back up repair the Bluetooth…
• 10127230Sep 28, 2015Fuel system. This Preliminary Information communication provides information to the technician to help determine if the vehicle is equipped with factory or aftermarket Compressed Natural Gas, Liquefied Petroleum Gas, or Bi-Fuel Systems. Technician will check for the Vehicle Emission Control Information Label.
• 10127222Sep 23, 2015Electrical system. This Preliminary Information communication provides information to the technician about installing an aftermarket Trailer Brake Controller. Technician will find that that vehicle is not equipped with Trailering Package Regular Production Option Code Z82, there are also blunt cut wires at the spare tire for the trailer connector. Technician will install the aftermarket Trailer Brake Controller to the blunt wires…
• 10127213Sep 21, 2015Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a random infotainment system resets while driving, screen temporarily goes blank and then returns after approximately 5 seconds, radio volume control inoperative, Heater-Vent-Air Conditioning controls function but will not show changes on the display, seek buttons on the front controls will not function, when…
• 10127199Sep 16, 2015Electrical system. This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle.
• 10075418Sep 1, 2015Brakes. Summary to be provided on a future date.
• 10059097Aug 24, 2015Transmission and drivetrain, Brakes. General motors: parts for most vehicles, clutch, master cylinder assembly are, required and requested, to be returned and need to reorder replacement parts using same part numbers.
• 10113810Aug 18, 2015Equipment. This warranty administration bulletin provides dealership personnel with policy and procedure requirements for essential tools that include consumable parts (U.S. Only).
• 10114667Aug 13, 2015Engine. This Preliminary Information communication advises the technician that the E80 Engine Control Module part numbers 12655021, 12668437, and 12672502 has been placed on restriction through General Motors Technical Assistance Center to assist GM Engineering with product feedback. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10113796Aug 6, 2015Equipment. This informational bulletin provides information on the proper use of GM floor mats.
• 10113792Aug 4, 2015Engine cooling. This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.
• 10113788Aug 3, 2015Equipment. This warranty administration bulletin provides policy information on courtesy transportation and roadside assistance programs.
• 10113787Aug 3, 2015Seat belts. This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button sticking.
• 10059095Aug 1, 2015Engine, Engine cooling. General motors: in some vehicles and trucks, when transferring intake manifold to replace an engine long service block, due to internal damage, extreme caution must be taken for component debris via broken, bent or missing intake valves.
• 10138154Jul 30, 2015Equipment, Electrical system, Engine. This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer inventory.
• 10114638Jul 30, 2015Electrical system. This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
• 10138146Jul 28, 2015Engine cooling. This informational bulletin supplies infomation for identifying non-GM (Aftermarket) engine calibrations for gasoline engines using Tech 2® or GDS 2 (U.S. and Canada).
• 10138139Jul 23, 2015Electrical system, Equipment. This technical bulletin provides repair information for the correction of a customer concern of short duration musty odors emitted from the HVAC system at vehicle start-up in hot, humid conditions.
• 10138137Jul 21, 2015Electrical system, Equipment. This warranty administration bulletin provides policy information on ACDelco® replacement battery warranty procedures.
• 10138130Jul 16, 2015Transmission and drivetrain. This informational bulletin provides technicians with information to assist in identifying operating characteristics of manual transmissions that repair attempts will not change.
• 10114608Jul 16, 2015Equipment. This Preliminary Information communication advises the technician of a concern where the Onstar® menu is missing from the radio display. Pressing the white Onstar® push to talk button and say hide Onstar® menu will hide the menu and saying unhide menu will make the menu come back again.

← All problems reported for the 2016 GMC Canyon