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Body and structurePart report

2002 GMC Envoy Body and structure Problems

Complaints
20about this part
Share
4%of 487 total for the year
Median mileage
132,000miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 20 complaints about the body and structure of the 2002 GMC Envoy, 4% of the 487 complaints for this model year. Where a mileage was given, the median is 132,000 miles. 1 of these say a crash was involved, according to the filers. 2 recall campaigns on record are filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I was in an accident and hit on broadside on the passenger side and driver front corner. The air bags did not go off. They say service soon. The seat belt hurt me as well. It did not lock. I was injured with a torn labrum, back and neck injuries. Head too. I was moving and I was hit on the drivers side and then pushed into another car. I was on a city street. 14 mile near mount 7-22”

NHTSA complaint #11352195, filed 2020-08, 170,000 miles

“The front driver side door has no power. The rear passenger door will not open or unlock. The rear driver side door will not latch and stay shut. This all happened when I was getting my kids in the car and now I can't use the car because my kids could fall out. In the other vehicles it was the faulty latch. This happened to other vehicles of the same year and model. Number 05v494000.”

NHTSA complaint #11302442, filed 2020-01, 210,000 miles

“In regard to my prior complaint I notice that my hinges holding my tailgate on were rusted about a month after I purchase my truck, and took it the dealer service shop. I was told that the hinges were not covered under the certified warranty,although according to the certified car and truck warranty it should have been notice during the bumper to bumper inspection before selling the truck. I can't remember the exact day I took it in I believe it was near the end of the month.”

NHTSA complaint #10154538, filed 2006-04, 48,000 miles

“Spare tire hoist secondary latch frozen, 2002 Gmc Envoy. Spare tire could not be removed from hoist when a road hazard blowout occurred. Tow truck operator could not remove spare. After a tow to tire vendor, they could not get the spare down. Upon visiting a dealership they could not remove the spare tire and said the mechanism was 'frozen' and had to be replaced for $250, but they didn't have the part in stock. After a trip to another dealership, they cut the hoist cable, removed the spare and replaced the hoist part. …”

NHTSA complaint #10339239, filed 2010-06, 145,000 miles

“Consumer had all of the weather proofing on the vehicle replaced by the dealer as well as the clutch assembly . The fan clutch was replaced, the air bag indicator light came on. The consumer was told that nothing could be done if the light wasn't on at the time. …”

NHTSA complaint #10073548, filed 2004-06, 500 miles

Related recalls

Related service bulletins

Body and structure: other model years

YearComplaintsShare of year
200752%
200651%
2005163%
2004185%
2003338%
2002204%
200015%
1999111%
199815%

Other parts of the 2002 GMC Envoy

Engine cooling
88 complaints
Transmission and drivetrain
83 complaints
Electrical system
70 complaints
Fuel system
56 complaints
Visibility (wipers, defrost, mirrors)
52 complaints
Air bags
41 complaints
Suspension
35 complaints
Exterior lighting
25 complaints
Brakes
24 complaints
Steering
20 complaints
Seat belts
17 complaints
Engine
16 complaints

← All problems reported for the 2002 GMC Envoy

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology