2004 GMC Sierra 2500 Technical Service Bulletins

310 technical service bulletins (TSBs) are on record for the 2004 GMC Sierra 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10112013Jan 22, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
• 10111997Jan 16, 2014Equipment. This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues.
• 10111977Jan 7, 2014Engine. This Preliminary Information communication provides information to the technician about vehicles that are setting Diagnostic Trouble Code P0300 after engine repairs. Technician will need to ensure that injector connectors for cylinder 5-7 and 6-8 are not crossed.
• 10190934Jan 1, 2014Equipment, Body and structure. Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the…
• 10190933Jan 1, 2014Body and structure, Equipment. Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the…
• 10246645Nov 1, 2013Brakes. Pre-Formed and Pre-Flared Hydraulic Brake Pipe Kits Now Available for Service
• 10112331Nov 1, 2013Engine cooling. This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
• 10113227Sep 3, 2013Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.
• 10246631Sep 1, 2013Engine cooling. Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
• 10113199Aug 20, 2013Electrical system. This Preliminary Information communication provides information to the technician about vehicles that the OnStar system will not connect. Technician should record module info per the latest version of PIC4310 and contact General Motors Technical Assistance Center.
• 10113188Aug 12, 2013Steering. This Preliminary Information communication provides information to the technician vehicles with a slight rough idle. Technician should compare the concern with a like vehicle. If the concern is worse than a like vehicle, technician should follow published Service Information diagnosis and repair as necessary.
• 10113177Aug 5, 2013Engine, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308.
• 10139078May 30, 2013Equipment, Transmission and drivetrain. This informational bulletin provides information for Automatic Transmission Oil Cooler Flow Test Essential Tool J-45096 TransFlow.
• 10113108May 24, 2013Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles with a clunk type noise on start up with the vehicle in park when the vehicle is equipped Allison LCT1000 transmission. This condition is considered to be an operating characteristic of the Allison LCT1000 transmission.
• 10139066May 23, 2013Engine cooling, Equipment. This informational bulletin provides information for Engine Squealing Type Noise on Start-up or Vibration Condition.
• 10139059May 21, 2013Equipment. This informational bulletin provides a revision for 02-08-98-002C to add the 2010-2013 model years and revise the Approved Refinish Materials booklet information.
• 10139057May 20, 2013Equipment. This informational bulletin provides a revision for 09-00-89-008 to add model years, update the Labor Operation Information and Transaction Submissions Procedure and general content updates.
• 10139049May 16, 2013Equipment, Visibility (wipers, defrost, mirrors). This informational bulletin provides a revision for 05-08-48-001B to add 2010-2014 model years and update Labor Operation.
• 10139043May 14, 2013Equipment, Electrical system. This informational bulletin provides a revision for 13-00-89-004A to include updated information.
• 10113074May 2, 2013Electrical system, Equipment. This Preliminary Information communication provides information to the technician that after replacing the Instrument Panel Cluster the exchange center is unable to program the actual mileage on the odometer or the actual mileage is unknown. Dealer will need to follow dealer to the General Motors service policies and procedures manual section 3.2.4 odometer servicing.
• 10113006Apr 24, 2013Engine, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have Misfire, rough running, surge, chuggle, and possible Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P1223, P1226, P1229, P1232, P1235, P1238, P1241 or P1244. Technician should check the wiring between the Engine Control Module and the Fuel Injection Control…
• 10247670Apr 1, 2013Electrical system, Equipment. Parallel Hybrid Truck (PHT) Part Restriction.
• 10245309Apr 1, 2013Electrical system. Parallel Hybrid Truck (PHT) Part Restriction.
• 10112885Feb 26, 2013Equipment. This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues.
• 10112864Feb 18, 2013Body and structure. This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10112862Feb 15, 2013Transmission and drivetrain, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a surge or stall when in gear at a stop. Technician will find Diagnostic Trouble Code P0742. Technician will need to isolate if the concern is transmission internal or external. Technician will need to disconnect the 20 way connector at the transmission (C-175 for model years 2001 ? 2007 and X-175 for model…
• 10112857Feb 13, 2013Electrical system. This Preliminary Information communication advises the technician that, when testing any circuit for open or resistance, it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of the connector or component, prior to any component replacement. Always use the recommended terminal test tool during these tests.
• 10112845Feb 5, 2013Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that have no forward or reverse. Technician will need to check for metal debris in torque converter clutch valve.
• 10112842Feb 4, 2013Engine, Engine cooling. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Technician may find Diagnostic Trouble Codes P0420 and or P0430 stored. Technician should be advised that the catalytic converter efficiency Diagnostic Trouble Codes P0420 and P0430 are disabled for the first…
• 10112702Jan 8, 2013Engine. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308.
• 10247747Jan 1, 2013Electrical system. Speedometer Needle Accuracy Information
• 10247092Jan 1, 2013Electrical system. Speedometer Needle Accuracy Information
• 10138541Dec 17, 2012Equipment. This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor Operations and Customer Enthusiasm
• 10112664Dec 13, 2012Electrical system. This Preliminary Information communication provides information to the technician about vehicles may have a no power or no connect concern. Technician will find that the OnStar led is red and Diagnostic Trouble Code U1500 is set. Technician will need to replace the Vehicle Communication Interface Module if the Station Identification number falls in the ranges 14,000,000 - 16,000,000 or 22,000,000 - 23,200,000.
• 10112641Dec 12, 2012Engine cooling. This Preliminary Information communication provides information to the technician that fluid contamination may be directed to one of the following testing centers according to the type of fluid needing testing. Dealer should send the correct fluid to the proper testing center.
• 10138545Dec 7, 2012Equipment. This informational bulletin provides a list off all the issues revolving around new vehicles for a one stop place to find growing concerns around them.
• 10138218Nov 29, 2012Electrical system, Equipment. This informational bulletin provides information regarding the inappropriate warranty claims submitted for damaged radios and instrument panel clusters, provides exampls on whats an acceptable for warranty and whats not
• 10138213Nov 26, 2012Equipment, Wheels. This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques used to install wheels onto vehicles
• 10137471Nov 26, 2012Wheels. This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques used to install wheels onto vehicles
• 10112600Nov 26, 2012Transmission and drivetrain. This Preliminary Information communication provides information to the technician with the axel setup information from American Axle Manufacturing. Technician should be advised that the maximum pinion shim to be used or stacked behind the pinion is 0.050?, and the minimum pinion shim is 0.020? for an 8.6 axle. The range for available pinion depth shims for the 10.5? axle is 0.006? to 0.024?. When setting the…
• 10138211Nov 20, 2012Equipment. This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the global warranty managment.
• 10137469Nov 20, 2012Equipment. This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the global warranty managment.
• 10137458Nov 13, 2012Equipment. This informational bulletin provides information for requesting a new key code for customers with lost or stolen keys
• 10112560Nov 9, 2012Brakes. This Preliminary Information communication provides information to the technician about brake rotors on new vehicles and replacement parts from General Motors Service Parts Operations. Technician should be advised the costing should not be removed from the brake rotor it will wear off with normal brake usage. Dealer should communicate to the customer this condition is a normal operating characteristic of their…
• 10138189Nov 7, 2012Tires, Wheels. This informational bulletin provides information on how to properly mount and balance wheels and tires on heavy duty truck models only
• 10137446Nov 7, 2012Tires, Wheels. This informational bulletin provides information on how to properly mount and balance wheels and tires on heavy duty truck models only
• 10112544Nov 6, 2012Steering, Brakes. This Preliminary Information communication provides information to the technician about vehicles that may have a power steering pump whine noise. Technician will need to flush and refill the power steering system with Lucas Power Steering Fluid with Conditioners. Technician will replace the power steering pump with the latest design if the fluid is not available.
• 10138187Nov 5, 2012Equipment. This preliminary informational bulletin provides a revision for PI0688C to add the 2013 model year and update the Parts Information.
• 10137444Nov 5, 2012Equipment. This preliminary informational bulletin provides a revision for PI0688C to add the 2013 model year and update the Parts Information.
• 10112528Nov 1, 2012Electrical system. This Preliminary Information communication provides information to the technician about vehicles that during battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system. Technician should understand the power cycles of the various OnStar systems. All Generation 6, 7, 8, and 9 systems are powered up continuously for 48 hours from ignition…

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