2011 GMC Sierra 2500 Technical Service Bulletins

1,577 technical service bulletins (TSBs) are on record for the 2011 GMC Sierra 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10154289Feb 8, 2019Equipment. This Preliminary Information document advises technicians that a condition may occur with the listed vehicles where the radio clock may not display the time. Dealer technicians are advised to contact General Motors TAC for further instructions for a temporary repair until Engineering has developed the permanent repair. The listed Cadillac and Corvette RPO codes do not have a temporary repair at this time as…
• 10154628Jan 31, 2019Equipment. This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
• 10154625Jan 31, 2019Equipment. This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
• 10207719Jan 28, 2019Engine, Electrical system, Equipment. Special Coverage. On some vehicles equipped with a 6.6L Duramax Diesel engine (RPO LML, LGH) the malfunction indicator lamp (MIL) may illuminate due to a condition with the glow plugs. When diagnosed, replacement of one of the engines glow plugs may be required. No drivability issues are generally associated with this issue, but harder starting in cold ambient temperatures may be noted. Dealers are to replace the…
• 10154629Jan 18, 2019Electrical system. This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.
• 10154627Jan 14, 2019Equipment. This warranty administration bulletin provides policy information on required operating procedures.
• 10154605Dec 17, 2018Suspension. This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center.
• 10154604Dec 17, 2018Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency…
• 10154601Dec 17, 2018Body and structure. This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10154975Dec 14, 2018Transmission and drivetrain, Equipment. This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow test.
• 10155009Dec 13, 2018Exterior lighting. This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.
• 10154595Dec 13, 2018Electrical system. This Preliminary Information communication provides steps the technician will take to repair a no crank/no start concern with a diagnostic trouble code of B009F in the Serial Data Gateway Module equipped with Regular Production Option code HP2. The vehicle may exhibit a no crank or no start, or a Service Hybrid message with no codes. The technician will inspect the High Voltage Circuit Impact Detection sensor for…
• 10154593Dec 13, 2018Transmission and drivetrain. This Preliminary Information communication advises the technician that vehicles to look for debris in the valve bodu for codesP0751, P0752, P0756, P0757, P0776, P0777, P0796, P0797, P2714 or P2715, And to review the date code on the Transmission control module.
• 10155013Dec 10, 2018Exterior lighting. This informational bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
• 10154572Dec 7, 2018Equipment. This Preliminary information communicates of a program update to fix a bump when stopping
• 10154566Dec 6, 2018Engine cooling. This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
• 10155012Dec 5, 2018Equipment, Seats. This informational bulletin provides information for information on passenger presence sensing system (PPS or PSS) concerns with custom upholstery, accessory seat heaters or other comfort enhancing devices.
• 10155011Dec 5, 2018Electrical system. This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.
• 10155008Dec 5, 2018Tires. This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
• 10154554Dec 3, 2018Fuel system. This Preliminary Information communication advises the technician that a P0C28 will not cause a No Crank. also covers a Serail number for bad Aux pump module
• 10154552Dec 3, 2018Engine cooling. This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks using the evaporative emission cart smoke machine and ultrasonic leak detector tools.
• 10151869Nov 21, 2018Equipment. This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
• 10155101Nov 5, 2018Equipment. This bulletin provides information for use on a Product Assistance Claim (PAC), which is formally known as a Product Allegation Resolution (PAR) claim.
• 10147401Oct 23, 2018Equipment. This Preliminary information communicates
• 10147367Oct 10, 2018Equipment. This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
• 10147348Oct 3, 2018Fuel system. This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
• 10145478Sep 12, 2018Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that have not engagement into drive, delayed, no engagement into reverse, and or a range inhibit. Technician may find Diagnostic Trouble Codes P0701, P0731, P0732, P0733, P0734, P0736, P0751, P0756, P0761, P0776, P0843, P0848, P0873, P0877, P0894 or P2723. Technician should follow published Service Information…
• 10144476Aug 28, 2018Equipment. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
• 10144467Aug 22, 2018Vehicle speed control. This Preliminary Information communication provides information to the technician with the installation of Cruise Control on a vehicle which did not come equipped with the option. Technician will need to contact the Techline Customer Support Center to determine if a calibration is available for the vehicle. If they are able to provide a calibration for the vehicle then order steering wheel with cruise control…
• 10144451Aug 8, 2018Engine. This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
• 10143752Jul 3, 2018Visibility (wipers, defrost, mirrors). This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
• 10143449Jun 20, 2018Equipment. This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
• 10143443Jun 14, 2018Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
• 10141371May 23, 2018Equipment, Electrical system. This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
• 10141369May 22, 2018Tires. This Preliminary Information communication advises the technician this vibration or growl noise can be difficult to diagnose and using the Pico Scope is recommended for diagnosing this concern. Customers has vibration or growl noise between 45-65 Miles-per-hour.
• 10141368May 22, 2018Equipment, Other or unknown. This Preliminary Information communication provides information to the technician about vehicles that have a Shudder, bounce, bucking from the rear of the truck while braking when towing a gooseneck or fifth wheel trailer. Technician will need to measure the actual truck and trailer weights, with the trailer loaded to the point that exhibits the condition.
• 10137556Apr 20, 2018Electrical system. This informational bulletin explains to the dealer how to cover a possible customers mistake when a fuse has been blown.
• 10137589Apr 19, 2018Engine cooling. This informational bulletin provides information for engine oil life monitor operation calculation.
• 10137562Apr 13, 2018Visibility (wipers, defrost, mirrors). This PI bulletin provides information on Rear and Side Tempered Glass Spots (Quench Marks) and they are normal characteristic.
• 10137554Apr 9, 2018Transmission and drivetrain. This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
• 10137560Apr 6, 2018Body and structure. This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
• 10137540Apr 5, 2018Fuel system. This Technical Bulletin provides information to correct a customer concern of a siren or whine noise from the in-tank fuel pump at temperatures below -6C or 20F, accompanied by start and stall, no start, loss of power and MIL illuminated. Technicians may find DTCs P0087, P018B, P228A, P228B or P2635 set in ECM.
• 10137561Apr 4, 2018Body and structure. This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
• 10137537Apr 4, 2018Equipment. This informational bulletin provides information for use on a Product Assistance Claim (PAC), which is formally known as a Product Allegation Resolution (PAR) claim.
• 10137557Apr 3, 2018Equipment. This informational bulletin provides information to dealership personnel on policies regarding a Product Assistance Claim (PAC) within the Courtesy Transportation Assistance Program.
• 10137383Mar 28, 2018Transmission and drivetrain, Engine. This informational bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
• 10137380Mar 16, 2018Equipment. This informational bulletin provides information to dealership personnel on properly eliminating unwanted odors in vehicles.
• 10137385Mar 9, 2018Equipment. This informational bulletin was created to inform that any accessories that are installed from the GM factory will be covered under the standard vehicle warranty and dealer installed accessories will be covered for a full year (12 months).
• 10137382Mar 7, 2018Equipment. This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
• 10137170Mar 5, 2018Engine. This preliminary information explains that there are differences between the Elevated Idle, PTO and High Idle options.

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