2011 GMC Sierra 2500 Technical Service Bulletins

1,577 technical service bulletins (TSBs) are on record for the 2011 GMC Sierra 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10082861Aug 2, 2016Electrical system. This technical bulletin provides a procedure to remove the transport mode on message displayed in the dic due to vehicles shipped over long distances outside the u.s. And canada.
• 10082823Aug 2, 2016Engine cooling. This informational bulletin explains the use of diesel fuel additives in an engine, are not required unless the customer desires additives to prevent fuel concerns depending on fuel or temperature related conditions.
• 10082814Aug 2, 2016Engine. This informational bulletin provides information to gm dealers on the correct cleaning methods when cleaning engine gasket sealing surfaces.
• 10082820Aug 1, 2016Engine. This informational bulletins provides information on the intake manifold inspection/replacement after servere internal engine damage.
• 10082423Aug 1, 2016Engine cooling. This informational bulletin provides additional information about the def use and treatment of the fluid.
• 10126063Jul 12, 2016Engine. This informational bulletin provides information on intake manifold inspection/replacement after severe internal engine damage.
• 10126062Jul 11, 2016Brakes. This informational bulletin provides information on installing the correct tires for vehicles with the condition of under hard acceleration at higher speeds, the traction control light will flash. Or, they may come in for ABS or general handling/braking concerns.
• 10089121Jun 29, 2016Tires, Equipment. This informational bulletin provides guidance to gm dealers when using gm approved tire force variation measurement equipment.
• 10088863Jun 22, 2016Equipment, Engine cooling. This informational bulletin is a supplement to the duramax diesel coolant system fill and head gasket replacement procedure found in the service information.
• 10081047Jun 14, 2016Electronic stability control, Steering. This preliminary information communication provides information to the technician about adding steering stabilizer shock. A steering stabilizer is listed in the parts catalog group 6.865 (steering linkage shock absorber) and is available, but is not intended to address vibrations or brake pulsations.
• 10078571May 1, 2016Equipment. This informational bulletin provide information on the product quality center (pqc) assembly replacement process.
• 10078569May 1, 2016Fuel system, Other or unknown. This informational bulletin provides information on vehicles designed to operate on gaseous fuels.
• 10083898Apr 27, 2016Equipment, Electrical system. This preliminary information communication advises the technician if unable to place an onstar call in the ignition on mode after the onstar canada upgrade, to contact the gm technical assistance center onstar group for further assistance.
• 10083513Apr 27, 2016Equipment. This preliminary information communication advises the technician on the steps to diagnose and repair the concern of receiving frequent "off route" messages while following turn by turn (tbt) route navigation. The technician is provided instructions for resetting the vehicle communication interface module for this concern.
• 10078745Apr 27, 2016Equipment. This preliminary information communication advises the technician on the steps to diagnose and repair the concern of receiving frequent "off route" messages while following turn by turn (tbt) route navigation. The technician is provided instructions for resetting the vehicle communication interface module for this concern.
• 10083781Apr 22, 2016Electrical system. This preliminary information communication advises the technician on the steps to diagnose the concern, and the steps to repair the concern of the vehicle cranks but does not start. The technician is to inspect for a sheared cam pin in the engine.
• 10083891Apr 21, 2016Tires. This preliminary information communication advises the technician this vibration or growl noise can be difficult to diagnose and using the pico scope is recommended for diagnosing this concern. The vehicle may have a vibration or growl noise between 45-65 miles-per-hour.
• 10083509Apr 21, 2016Equipment. This preliminary information communication advises the technician on the steps to diagnose and repair the concern. The vehicle's xm radio only has xm preveiw channels.
• 10083482Apr 21, 2016Equipment. This preliminary information communication advises the technician to diagnose the concern and the steps to repair the concern. The vehicle's xm travel link may be inopertive.
• 10078739Apr 21, 2016Tires. This preliminary information communication advises the technician this vibration or growl noise can be difficult to diagnose and using the pico scope is recommended for diagnosing this concern. The vehicle may have a vibration or growl noise between 45-65 miles-per-hour.
• 10078522Apr 20, 2016Equipment. "this technical bulletin provides a procedure to contact onstar for hard mute request to correct a customer concern when the radio is on, it does not mute enough when the onstar® turn-by-turn navigation directions are announced due to customer improperly setting the radio volume high enough when the turn-by-turn navigation messages are played. "
• 10078520Apr 20, 2016Electrical system. This informational bulletin provides information that may be useful on diagnosing batteries that have set for a long period of time and/or set in cold weather climates and testing those batteries.
• 10083884Apr 19, 2016Equipment. This preliminary information communication advises the technician on the steps for diagnosing the concern. The vehicle may be unable to connect to onstar using the white, blue or red onstar buttons.
• 10083489Apr 19, 2016Equipment. This preliminary information communication advises the technician the steps on repairing the concern. A customer may identify a concern of unable to reactivate a vehicle's onstar that has been previously disabled by onstar. Dealer is to call general motors technical assistance center for further assistance if the concern is still present.
• 10083484Apr 19, 2016Electrical system. This preliminary information communication provides information to help the dealership technicians perform a parasitic drain test for the onstar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the onstar system.
• 10078735Apr 19, 2016Electrical system. This preliminary information communication provides information to help the dealership technicians perform a parasitic drain test for the onstar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the onstar system.
• 10078734Apr 19, 2016Electrical system. This preliminary information communication advises the technician the steps on repairing the concern. A customer may identify a concern of unable to reactivate a vehicle's onstar that has been previously disabled by onstar. Dealer is to call general motors technical assistance center for further assistance if the concern is still present.
• 10078506Apr 18, 2016Electrical system. This informational bulletin provides warranty information on using the service programming system (sps) for programming control modules
• 10078504Apr 18, 2016Engine. This informational bulletin provides information internal engine noise or damage after oil filter replacement
• 10078502Apr 15, 2016Equipment. This warranty administration bulletin provides information on gm’s policy on performing gm covered vehicle services and maintenance on vehicles originating/sold in canada.
• 10078770Apr 12, 2016Engine cooling, Equipment. 15801 – customer satisfaction program. Vehicles equipped with the duramax diesel engine option and the ambulance upfitter or fire truck upfitter option may have a condition in which the emission control system as designed will limit speed under certain conditions. The epa has approved general motor’s request to remove the emission control system speed limitations on these emergency vehicles where applicable.
• 10078481Apr 12, 2016Equipment. This informational bulletin provides information on the purpose of magnetic drain plugs.
• 10078472Apr 12, 2016Visibility (wipers, defrost, mirrors). This informational bulletin provides information on a normal condition on tempered glass of spots showing on the rear and side windows when the vehicle is in the sunlight.
• 10083900Apr 8, 2016Equipment, Electrical system. This preliminary information communication advises the technician, if unable to place an onstar call in the ignition on mode after the onstar canada upgrade to contact the gm technical assistance center onstar group for further assistance.
• 10078435Apr 7, 2016Equipment, Body and structure. This preliminary informational bulletin provides information that may be helpful when addressing underbody component corrosion with customers.
• 10083512Apr 5, 2016Visibility (wipers, defrost, mirrors), Equipment. This preliminary information communication advises the technician the steps on diagnosing the concern. Vehicle's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
• 10078604Apr 5, 2016Electrical system, Body and structure, Visibility (wipers, defrost, mirrors). This preliminary information communication advises the technician the steps on diagnosing the concern. Vehicle's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
• 10248430Apr 1, 2016Electrical system. Emergency Vehicle Reduced Power
• 10078434Apr 1, 2016Transmission and drivetrain. This informational bulletin provide information on the operating characteristics of a manual transmission.
• 10078430Apr 1, 2016Steering. "this technical bulletin provides a procedure to inspect the steering gear for a normal condition of grease or sealant on exterior case of gear due to the manufacturing process."
• 10076555Apr 1, 2016Engine, Electrical system. CONDITION Certain 2010-2016 model year Chevrolet Express, GMC Savana, 2011-2013 model year Chevrolet Silverado HD, 2015-2016 model year Chevrolet Silverado HD, 2011-2012 model year GMC Sierra HD, 2015 model year GMC Sierra HD vehicles equipped with Duramax diesel engine (RPO LGH or LML) and Ambulance Upfitter or Fire Truck Upfitter (RPO YF2 or ANM), may have a condition in which the emission control system as…
• 10113973Mar 31, 2016Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program 15086 was not completed follow the steps to get the Telematics…
• 10112831Mar 30, 2016Wheels. This informational bulletin provides information on chemical staining, pitting, and corrosion on wheels and the proper cleaners to use to fix the conditions due to multiple causes.
• 10113963Mar 29, 2016Fuel system, Equipment. This Preliminary Information communication provides information to the technician about the multiple alternative gaseous fuel vehicles General Motors offers. Chevrolet Express and GMC Savana vans 2011 through 2016 offered a dedicated Compressed Natural Gas system. Refer to the latest version of PI0417 for more information. Chevrolet Express and GMC Savana 3500, 4500 Cutaway Vans 2012 through 2016 offered a…
• 10112829Mar 29, 2016Equipment. This preliminary informational bulletin provides information on GM is implementing a new service strategy that uses a set of universal coaxial repair kits to service vehicles. This only applies to cable used for high frequency signals, such as cellular (OnStar®), satellite radio (XM) and GPS (navigation). The kits do NOT apply to the AM/FM cables.
• 10113959Mar 24, 2016Electrical system. This Preliminary Information communication provides information to the technician the steps to diagnose and repair vehicle with a Service Charging System message or Service Engine Soon Malfunction Indicator Lamp and the Engine Control Module may have set a P0621 and/or P0622. These concerns could be caused by the generator wiring harness rubbing on the Air Conditioning compressor line and shorting the circuits.
• 10112821Mar 24, 2016Electrical system. This preliminary informational bulletin provides information on GM Accessory Remote start not working with onstars remotelink phone applications
• 10112819Mar 23, 2016Engine. This informational bulletin provides information on Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2® or GDS 2 (U.S. and Canada)
• 10112817Mar 23, 2016Equipment. This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared Message Displayed on DIC, DTC P2463 May Be Set
• 10113949Mar 21, 2016Suspension. This Preliminary Information communication provides information to the technician with the steps to diagnosis and repair vehicles with various handling, vehicle dynamics concerns, noises from the suspension or underbody, or issues related to damaged suspension components. Before any in-depth diagnostics are performed, be aware that various issues could occur if the vehicle has been modified and inform the customer…

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