2021 GMC Sierra 2500 Technical Service Bulletins

1,061 technical service bulletins (TSBs) are on record for the 2021 GMC Sierra 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10187372Dec 1, 2020Transmission and drivetrain. This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares.
• 10186105Dec 1, 2020Equipment. This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S. Only).
• 10186069Dec 1, 2020Transmission and drivetrain, Brakes, Equipment. This service bulletin provides a diagnostic procedure to aid in correcting a customer concern of a Howling, Whining/Whirring Noise, Shudder/Vibration and/or Grinding Noise While in 4HI, 4HI Auto and/or During Parking Lot Maneuvers in Auto Mode.
• 10186058Dec 1, 2020Transmission and drivetrain, Electrical system. This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares.
• 10184518Nov 30, 2020Air bags. This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the airbag lamp illuminated on the driver?s information center (DIC).
• 10184480Nov 25, 2020Equipment. This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
• 10184484Nov 23, 2020Transmission and drivetrain, Equipment. This technical bulletin provides a procedure to replace the 4 5 6 clutch housing if the bushing was found worn and the cause of the customers concern.
• 10184501Nov 19, 2020Engine, Transmission and drivetrain. This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
• 10184517Nov 17, 2020Air bags. This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the airbag lamp illuminated on the driver?s information center (DIC).
• 10184485Nov 17, 2020Engine cooling. This informational bulletin provides a way for the technician to identify if the ECM has been modified.
• 10184120Nov 17, 2020Engine. This Preliminary information communicates Possible Crank no start or extended crank with DTC p12A6 set current or history. Under Investigation
• 10184500Nov 16, 2020Fuel system, Engine cooling. This Informational Bulletin provides information on availability of Diesel Fuel additives.
• 10184492Nov 16, 2020Fuel system, Equipment. This technical bulletin provides a procedure to inspect and repair the fuel pressure sensor if found the cause of the customers concern.
• 10184499Nov 12, 2020Equipment, Wheels. This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
• 10184105Nov 11, 2020Wheels, Tires. This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
• 10184504Nov 6, 2020Visibility (wipers, defrost, mirrors). This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
• 10184503Nov 6, 2020Body and structure, Equipment. Thins informational bulletin provides information on Paint-less Dent Repair Process.
• 10184479Nov 6, 2020Equipment, Engine cooling. This informational bulletin provides information for the technicians on where to look on the Duramax engine for coolant leaks.
• 10184514Nov 4, 2020Equipment, Electrical system. This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards an intermittent no start.
• 10184502Nov 2, 2020Equipment, Engine cooling. This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
• 10183801Oct 30, 2020Brakes. This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the ABS or the traction control message illuminated in the Drivers Information Center (DIC).
• 10183127Oct 30, 2020Equipment, Fuel system. This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.
• 10182584Oct 30, 2020Electrical system, Engine. This Preliminary information communicates to the dealer technicians a warm engine knock noise has no short or long term effects on the engine. Do not attempt repairs for this noise.
• 10183171Oct 28, 2020Transmission and drivetrain, Engine, Equipment. This bulletin provides additional information on how to graph a cylinder misfire and a possible diagnostic cause.
• 10183132Oct 28, 2020Equipment, Engine cooling. This informational bulletin provides a procedure on how to perform a quick test to check if the DPF is the cause of excessive soot from the tailpipe.
• 10183181Oct 27, 2020Equipment, Electrical system. This informational bulletin advises the technician to not replace the TMAP sensor, clean it using air or harsh chemicals but allow time for the sensor to thaw.
• 10183176Oct 27, 2020Fuel system, Equipment. This informational bulletin explains how to identify possible DEF contamination.
• 10183151Oct 26, 2020Equipment, Engine. This informational bulletin explains how to check the NOx Catalyst Reductant-Load Adaptive Values using GSD2.
• 10183799Oct 23, 2020Electrical system. This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards an intermittent no start.
• 10183798Oct 23, 2020Other or unknown. This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards the trailer brake being inoperative and/or check trailer brakes message on drivers information center (DIC).
• 10183782Oct 23, 2020Transmission and drivetrain, Electrical system, Equipment. The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
• 10183153Oct 23, 2020Engine cooling, Fuel system. This service bulletin provides information to correct a customer concern of an in-tank fuel pump whining noise, engine hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated.
• 10183130Oct 23, 2020Equipment, Fuel system, Engine cooling. This bulletin provides information on common diesel engine tick noises and how they are considered part of normal operation and no parts should be replaced for these normal operating conditions.
• 10183126Oct 23, 2020Engine. This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
• 10183131Oct 22, 2020Engine cooling, Fuel system. This informational bulletin provides information on higher than expected oil consumption.
• 10183779Oct 21, 2020Fuel system. This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
• 10183162Oct 20, 2020Fuel system, Engine cooling. This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the fuel system caused by a failed part.
• 10183155Oct 19, 2020Fuel system, Other or unknown, Engine cooling. This informational bulletin provides information on 6.6L Duramax Possible Oil Leak Path Information.
• 10183191Oct 16, 2020Equipment. This service bulletin provides information for dealers/technicians on Normal Characteristic - Wireless Phone Projection Audio Cuts Out Every 10 Seconds on New/Unsold Vehicles.
• 10183168Oct 13, 2020Fuel system. This informational bulletin advises the technician on what to do if the DEF pump has been replaced and perform a leak test to prime the pump.
• 10183780Oct 9, 2020Equipment. This warranty administration bulletin provides information on Warranty Administration - Customer Concern Not Duplicated (CCND) Labor Operation Numbers.
• 10182535Oct 5, 2020Engine cooling. This Preliminary information communicates Possible Crank no start or extended crank with DTC p12A6 set current or history. Under Investigation
• 10181724Sep 30, 2020Equipment. This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
• 10181180Sep 30, 2020Brakes, Wheels. PIP5753 created to advise the technician to inspect for loose bolts on the turbocharger if there is a performance issue and code set.
• 10181675Sep 29, 2020Equipment, Body and structure. This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA) (US dealers only).
• 10181729Sep 23, 2020Engine, Fuel system, Other or unknown. This engineering informational bulletin is requesting information from technicians to inspect for engine oil leak and contact the engineer listed.
• 10181158Sep 22, 2020Engine cooling. This Preliminary information communicates Possible Crank no start or extended crank with DTC p12A6 set current or history. Under Investigation
• 10181732Sep 21, 2020Equipment, Exterior lighting. This engineering information (EI) is requesting information from technicians to provided the engineers listed in regards to No Trailer Lights, No Brake Lights and/or Trailer Tow Receptacle is Loose.
• 10181148Sep 18, 2020Body and structure. This Preliminary information communicates the need for proper documentation when submitting a Field Product Report on paint issues with the new HD Silverado and Sierra.
• 10181695Sep 17, 2020Equipment, Electrical system. This bulletin provides information on the Transport Mode On Message Being Displayed in the Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF.

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