2023 GMC Sierra 2500 Technical Service Bulletins

765 technical service bulletins (TSBs) are on record for the 2023 GMC Sierra 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10233840Mar 13, 2023Engine cooling. This informational bulletin provides information on higher than expected oil consumption.
• 10233358Mar 10, 2023Electrical system, Equipment. This service bulletin provides information on AGM batteries that require less frequent charging in storage.
• 10233334Mar 10, 2023Engine cooling, Fuel system. This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the fuel system caused by a failed part.
• 10233338Mar 8, 2023Tires, Wheels. This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
• 10233331Mar 8, 2023Steering. This service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures.
• 10233347Mar 6, 2023Engine cooling. The informational bulletin advises the tech to use the glow plug bore cleaner to reduce the chance of soot building up on the glow plug causing a premature failure.
• 10232711Mar 2, 2023Transmission and drivetrain. This service bulletin provides information for after installation of a replacement upper valve body, the transmission may have no Reverse and no 2nd gear.
• 10232241Mar 2, 2023Transmission and drivetrain. Service Update- Certain vehicles may have a condition in which the torque converter housing access hole cover was not installed. Dealers are to install the torque converter housing access hole cover.
• 10232469Feb 27, 2023Equipment. This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.
• 10232829Feb 22, 2023Electrical system. This Preliminary information communicates vehicles being built without certain options due to a parts shortage.
• 10232459Feb 22, 2023Engine cooling, Electrical system. This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset.
• 10232458Feb 22, 2023Back-over prevention (rear camera), Equipment. This service bulletin provides repair information on release of Radio Software Version V160 Update to correct customer concerns of radio software issues.
• 10232287Feb 21, 2023Equipment. This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
• 10232288Feb 20, 2023Equipment. This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
• 10232283Feb 17, 2023Body and structure, Visibility (wipers, defrost, mirrors), Other or unknown. This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
• 10232143Feb 17, 2023Equipment. This warranty administration bulletin provides policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
• 10232275Feb 16, 2023Transmission and drivetrain. This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
• 10232816Feb 15, 2023Transmission and drivetrain. This Preliminary information communicates that the tool for the HD transfer cases to measure clutch pack shim selection is in development.
• 10232136Feb 15, 2023Exterior lighting. This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
• 10231836Feb 15, 2023Body and structure. Customer Satisfaction Program. Added population.
• 10232137Feb 14, 2023Exterior lighting. This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
• 10232069Feb 10, 2023Equipment, Exterior lighting, Latches, locks and linkages. This service bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
• 10232804Feb 9, 2023Body and structure. This Preliminary information communicates that trucks built at Oshawa assembly utilize a powder anti-chip material process for stone guard protection, which does not have a textured appearance. The anti-chip performance meets all engineering criteria for durability and quality without a visibly textured surface. Trucks built at Flint, Fort Wayne, and Silao will have a textured appearance to the stone guard…
• 10232079Feb 7, 2023Electrical system, Equipment. This technical bulletin provides repair information to correct a customer concern of Unable to Dismiss Turn By Turn Directions from the DIC.
• 10232076Feb 7, 2023Equipment, Electrical system. This service bulletin provides repair information to correct a customer concern of Wireless Charging Intermittent When Using Samsung Phones at Offset Positions.
• 10232073Feb 7, 2023Electrical system, Transmission and drivetrain. This service bulletin provides information for the technician that may experience a condition when after performing a DTC Clear/Reset on the TCM during diagnosis or after completion of a transmission repair or replacement, the DTCs did not clear or appear to reset on the next engine start.
• 10232793Feb 6, 2023Back-over prevention (rear camera). This Preliminary information communicates diagnostics aids for rear view camera issues that may be encountered.
• 10232791Feb 6, 2023Engine, Back-over prevention (rear camera), Electrical system. This Preliminary information communicates to the dealer technicians a warm engine knock noise has no short or long term effects on the engine. Do not attempt repairs for this noise.
• 10231362Feb 6, 2023Seats. Due to the industry-wide semiconductor shortage, the front driver and passenger seat cushion ventilation blowers are not functional on certain 2022-2023 model year vehicles listed above, built beginning March 30, 2022. Dealers are to replace the non-functional seat cushion ventilation blower with a functional one. Note: Some vehicles may also require the Heated/Ventilated Seat retrofit which must be performed prior…
• 10231349Feb 6, 2023Seats. Due to the industry-wide semiconductor shortage, the front heated/ventilated seats, front heated seats, or rear heated seats are not functional on certain 2022-2023 model year vehicles listed above, built beginning November 15, 2021. The affected vehicle owners should have been made aware of the condition at sale, and notified that once parts are available, they would be eligible for a no additional cost retrofit…
• 10231274Feb 6, 2023Steering. Service Update - Certain vehicles may have a condition in which the Power Assist Steps reverse while deploying or stowing. Dealers will reprogram the Assist Step Control Module.
• 10231893Feb 1, 2023Engine cooling, Electrical system. This service bulletin provides information for U.S. dealers ONLY to refer to the Battery Maintenance Report to identify vehicles in dealer inventory that require attention.
• 10231519Jan 31, 2023Tires, Wheels, Equipment. This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
• 10231518Jan 31, 2023Equipment, Tires, Wheels. This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.
• 10231675Jan 30, 2023Engine. This Preliminary information communicates that some customers may comment that after an auto-stop event the engine does not restart and to inspect the engine ground strap. Temporarly on hold while PIE0572 is active. PIE0572 has now ended and reinstating the PI.
• 10231666Jan 25, 2023Fuel system, Engine cooling. This Preliminary information communicates an engineering investigation for injector caused misfires.
• 10231499Jan 25, 2023Engine cooling, Electrical system. This informational bulletin explains how the regen works for the DEF system and how it works at different levels.
• 10231661Jan 24, 2023Equipment. This Preliminary information communicates to the technician that GM is aware of this concern with audio loss and the OnStar LED being red. GM is working on a solution to correct this customers concern.
• 10231503Jan 24, 2023Suspension. This service bulletin provides a repair procedure to correct a customer concern of a Squeak, Grind or Clunking Noise from Rear Leaf Springs.
• 10231658Jan 23, 2023Engine cooling. This Preliminary information communicates that the EGT sensors are no longer on a parts restriction.
• 10231657Jan 23, 2023Engine cooling. This Preliminary information communicates that the exhaust particulate matter sensor is on a parts restriction.
• 10231656Jan 23, 2023Engine cooling. This Preliminary information communicates that the NOx sensors are no longer on parts restriction.
• 10231655Jan 23, 2023Fuel system, Engine cooling. This Preliminary information communicates the end of the diesel exhaust fluid injector part restriction.
• 10231302Jan 20, 2023Equipment. This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
• 10231648Jan 17, 2023Fuel system, Engine cooling. This Preliminary information communicates an engineering investigation for injector caused misfires.
• 10231646Jan 17, 2023Back-over prevention (rear camera), Electrical system. This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.
• 10231374Jan 17, 2023Equipment. This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ.
• 10231642Jan 13, 2023Engine cooling. This Preliminary information communicates the possibility of dtc dtc p30BF failing on low mile vehicles due to the possibility of the cylinder 1/2 sliding barrel binding on intake camshaft
• 10230612Jan 13, 2023Electrical system. This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
• 10231640Jan 12, 2023Electrical system. This Preliminary information communicates diagnostic tips when trying to root cause a SES MIL with DTC's B2B0D and B2B0E. Main cause is aftermarket electrical devices spliced into the ignition main fuses.

← All problems reported for the 2023 GMC Sierra 2500