2023 GMC Sierra 2500 Technical Service Bulletins

765 technical service bulletins (TSBs) are on record for the 2023 GMC Sierra 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11000157Apr 26, 2024Electrical system. This service bulletin provides information for dealers/technicians on Over The Air (OTA) and In Market Enhancement (IME) FAQs.
• 11000119Apr 26, 2024Suspension, Engine, Transmission and drivetrain. This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
• 10254487Apr 26, 2024Other or unknown. This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is working on a fix.
• 10253562Apr 25, 2024Latches, locks and linkages. Customer Satisfaction Program. As a remedy for Safety Recall N232426400, certain vehicles had the liftgate exterior release switch assembly disabled. This Customer Satisfaction Program provides the final repair to restore the function of the disabled liftgate exterior release switch assembly. Dealers will replace the liftgate exterior release switch assembly.
• 10253537Apr 24, 2024Latches, locks and linkages. Customer Satisfaction Program. As a remedy for Safety Recall N232426400, certain vehicles had the liftgate exterior release switch assembly disabled. This Customer Satisfaction Program provides the final repair to restore the function of the disabled liftgate exterior release switch assembly. Dealers will replace the liftgate exterior release switch assembly.
• 10253770Apr 18, 2024Wheels. This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
• 10254014Apr 16, 2024Electrical system, Equipment. This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
• 10253783Apr 16, 2024Suspension. This technical bulletin provides a procedure to re-torque the leaf spring u bolts to correct a condition of Clunking Noise from Rear of Vehicle (Re-torque Leaf Spring Bolts).
• 10253725Apr 12, 2024Other or unknown. This warranty bulletin provides information on Customer Concern Not Duplicated (CCND) Labor Operation Numbers.
• 10253527Apr 10, 2024Equipment, Electrical system. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
• 10253528Apr 8, 2024Equipment, Electrical system, Brakes. This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector.
• 10253526Apr 8, 2024Equipment, Wheels. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
• 10252735Mar 28, 2024Electrical system. This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
• 10252745Mar 27, 2024Body and structure. This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
• 10252774Mar 26, 2024Electrical system, Equipment. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
• 10253106Mar 22, 2024Brakes. This Preliminary information communicates an issue with clearing DTC: C15DD and how to rest the average release time to clear DTC.
• 10252126Mar 21, 2024Equipment. This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
• 10252124Mar 21, 2024Body and structure. This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
• 10252123Mar 20, 2024Equipment, Electrical system. This service bulletin provides repair information to correct a customer concerns of Radio Software issues.
• 10252106Mar 20, 2024Equipment, Fuel system. This informational bulletin provides information on availability for a locking gas cap for trucks are operated in high amount of dirt or dust which can migrate to the filler cap area.
• 10251890Mar 13, 2024Engine cooling. This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
• 10253080Mar 12, 2024Visibility (wipers, defrost, mirrors). This Preliminary information communicates an issues with the HVAC making a hum buzz noise when the blower is set to a higher speed. Engineering is working on a new HVAC door seal material to correct the noise.
• 10251909Mar 11, 2024Electrical system, Engine cooling, Transmission and drivetrain. This bulletin advises the tech to inspect deeper into what may be the main cause of an engine failure.
• 10251888Mar 11, 2024Equipment. This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
• 10251889Mar 10, 2024Equipment. This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
• 10253068Mar 7, 2024Electrical system. This Preliminary information communicates that some customers may comment that after an auto-stop event the engine does not restart and to inspect the engine ground strap. Temporarily on hold while PIE0572 is active. PIE0572 has now ended and reinstating the PI.
• 10251641Mar 7, 2024Visibility (wipers, defrost, mirrors). This technical bulletin provides a procedure to correct the condition of Suction Cup Marks on Window Glass.
• 10253060Mar 4, 2024Equipment. This Preliminary Information communication advises the technician with a tip when the vehicle stops running after it has been idling for 2.5 hours. This is normal operation of the vehicle built with regular production code BTM and without Regular Production Option Code AVF. If the vehicle was built with regular production code BTM and AVF only has a 1 hour idle time.
• 10251635Mar 4, 2024Equipment. This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
• 10251513Mar 1, 2024Other or unknown. This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
• 10251366Feb 26, 2024Back-over prevention (rear camera), Electrical system, Equipment. This service bulletin provides repair information to correct a customer concern of the rearview driver information camera intermittent in low light conditions - replace camera.
• 10251357Feb 26, 2024Engine cooling. This technical bulletin provides repair information to correct a customer concern of Evaporative DTCs P0442, P0446, P0455 or P0449, Caused by Dust Intrusion into the Evaporative Canister.
• 10251353Feb 26, 2024Transmission and drivetrain. This service bulletin advises the technician to check if the transmission cooler lines are twisted to correct customer concerns of Harsh Shift, Shudder, Surge, Stall, Transmission Overheating and/or High Transmission Fluid Temperature.
• 10251712Feb 23, 2024Engine cooling. This Preliminary information communicates that some customers may comment that after an auto-stop event the engine does not restart and to inspect the engine ground strap. Temporarly on hold while PIE0572 is active. PIE0572 has now ended and reinstating the PI.
• 10250789Feb 23, 2024Engine cooling. This service bulletin provides a repair procedure to correct customer concerns of Service Emissions System Displayed on DIC, MIL Illuminated with DTC P249C and/or P20E8 Set.
• 10250775Feb 22, 2024Engine cooling. This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
• 10251709Feb 21, 2024Electrical system, Lane departure. This Preliminary information communicates information on how to disable the Side Blind Zone Detection and Park Assist systems when a customer removes the pickup box from the vehicle to install an aftermarket bed or body.
• 10251708Feb 21, 2024Electronic stability control. This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.
• 10251704Feb 21, 2024Forward collision avoidance. This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
• 10250774Feb 20, 2024Transmission and drivetrain. This technical bulletin provides a procedure to inspect the front pump of the transmission for a possible leak.
• 10251701Feb 19, 2024Body and structure. This Preliminary information communicates that the inner tailgate cannot be disabled if the vehicle is not equipped with passive entry.
• 10250582Feb 14, 2024Transmission and drivetrain, Electrical system, Equipment, Steering. This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases - Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering Vibration/Shudder, Intermittent DTCs/MIL Illuminated, Engagement/Disengagement/Ratcheting Concerns.
• 10251692Feb 12, 2024Equipment. This Preliminary information communicates to dealer that GM is aware of the issue and is working on a resolution.
• 10250747Feb 12, 2024Engine cooling, Electrical system. This service bulletin provides a repair procedure to correct customer concerns of Service Emissions System Displayed on DIC, MIL Illuminated with DTC P249C and/or P20E8 Set.
• 10251687Feb 8, 2024Body and structure. This Preliminary information communicates a new tailgate feature which allows the customer to enable or disable the inner tailgate.
• 10250505Feb 7, 2024Engine cooling, Fuel system. This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
• 10250503Feb 7, 2024Engine cooling. This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
• 10251685Feb 6, 2024Brakes. This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston installation. This grease can be cleaned off and the rest of the service completed.
• 10250507Feb 5, 2024Engine cooling, Electrical system. This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset.
• 10251681Feb 2, 2024Tires. This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks and Utilities may ask if they can lower their tire pressures. Tire pressures being set to the "Tire and Loading Label" will ensure the safe handling and ride characteristics of the truck and should not be lowered.

← All problems reported for the 2023 GMC Sierra 2500