2009 GMC Sierra 3500 Technical Service Bulletins

495 technical service bulletins (TSBs) are on record for the 2009 GMC Sierra 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10078472Apr 12, 2016Visibility (wipers, defrost, mirrors). This informational bulletin provides information on a normal condition on tempered glass of spots showing on the rear and side windows when the vehicle is in the sunlight.
• 10083900Apr 8, 2016Equipment, Electrical system. This preliminary information communication advises the technician, if unable to place an onstar call in the ignition on mode after the onstar canada upgrade to contact the gm technical assistance center onstar group for further assistance.
• 10078435Apr 7, 2016Equipment, Body and structure. This preliminary informational bulletin provides information that may be helpful when addressing underbody component corrosion with customers.
• 10083512Apr 5, 2016Visibility (wipers, defrost, mirrors), Equipment. This preliminary information communication advises the technician the steps on diagnosing the concern. Vehicle's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
• 10078604Apr 5, 2016Electrical system, Body and structure, Visibility (wipers, defrost, mirrors). This preliminary information communication advises the technician the steps on diagnosing the concern. Vehicle's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
• 10078434Apr 1, 2016Transmission and drivetrain. This informational bulletin provide information on the operating characteristics of a manual transmission.
• 10078430Apr 1, 2016Steering. "this technical bulletin provides a procedure to inspect the steering gear for a normal condition of grease or sealant on exterior case of gear due to the manufacturing process."
• 10116914Feb 23, 2016Tires, Wheels. This informational bulletin provides information on the proper mounting paste to apply to tires when mounting and balancing them to prevent conditions like Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel)
• 10116912Feb 22, 2016Equipment. This informational bulletin provides Information Regarding Servicing Components Located Near SIR Components and how to properly disable the SIR system for repairs at or near
• 10096141Feb 18, 2016Equipment. This preliminary information communication provides information to the technician about vehicles that may have an outside air temperature inoperative. To perform an instant update of the ambient temperature sensor, press and hold the recirc button and air conditioning button on the heater-vent-air conditioning control head simultaneously. It is also possible to perform this by using a scan tool in special function…
• 10112302Jan 28, 2016Seats, Air bags. This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices
• 10246963Jan 13, 2016Equipment. Changing Turn-By-Turn Voice Response To Metric Or English Units
• 10245319Jan 13, 2016Electrical system. Hybrid No Crank or Loss of High Speed Communications.
• 10089417Dec 9, 2015Electrical system. "09184c - customer satisfaction program (revised service procedure). This bulletin has been revised to clarify step 5 of the service procedure.
• 10250090Dec 1, 2015Electrical system. Material Over Sensing and Diagnostic Module Retaining Moisture
• 10246577Dec 1, 2015Electrical system. Material Over Sensing and Diagnostic Module Retaining Moisture
• 10201115Dec 1, 2015Equipment, Other or unknown. OnStar Voice Fallback Number Update
• 10201103Dec 1, 2015Equipment, Engine. Clean Exhaust Filter see owners manual now or cleaning exhaust filter keep driving until message is cleared displayed on DIC, DTC P2463 May be set
• 10201101Dec 1, 2015Equipment. Information on Mounting Points for Pickup Box Accessories
• 10201100Dec 1, 2015Engine, Engine cooling. New Tool Availability - EN-48974-EGR Cooler Pressure Tester Adapter Set to Diagnose Duramax Diesel Engine EGR Cooler Engine Coolant Leaks into Combustion Chamber
• 10201098Dec 1, 2015Transmission and drivetrain, Engine. OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
• 10190512Dec 1, 2015Equipment, Electrical system. OnStar® Voice Fallback Number Update Some customers may have received a letter from OnStar® stating that "We recently tried to provide a software update to the OnStar® hardware in your vehicle. However, your system could not be updated remotely.
• 10190504Dec 1, 2015Electrical system, Equipment. IPC Odometer Programming Method Quick Reference Guide Season Odometer Programming Methods in Use Today 1. IPC reprogramming and setup using the service programming system (SPS). 2. Odometer setup at the electronic service center (ESC) when using an exchange IPC/DIC. 3. Tech 2® – The Tech 2 is used to set up a replacement BCM, which includes loading the odometer value that is displayed and stored in the IPC.
• 10190503Dec 1, 2015Engine, Transmission and drivetrain. OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
• 10115143Nov 30, 2015Engine cooling. This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
• 10126395Oct 27, 2015Engine cooling. This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
• 10126393Oct 26, 2015Equipment. This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
• 10126385Oct 22, 2015Electrical system, Equipment. This preliminary informational bulletin adds the 2014 - 2016 model years to cleaning information to correct a customer concern of seeing a white film/residue on the IP pad and/or door trim panels.
• 10126375Oct 14, 2015Electrical system, Equipment. This informational bulletin provides information to dealership personnel on the use of non-GM approved battery chargers and booster packs.
• 10126370Oct 13, 2015Equipment, Transmission and drivetrain. This informational bulletin provides information to dealership personnel on proper engine and automatic transmission/transaxle identification.
• 10126369Oct 13, 2015Electrical system. This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.
• 10126355Oct 6, 2015Equipment. This warranty administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.
• 10126350Oct 5, 2015Equipment. This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
• 10126349Oct 2, 2015Wheels. This warranty administration bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment.
• 10126346Oct 2, 2015Engine cooling, Fuel system. This informational bulletin provides information to dealership personnel on identifying Duramax Diesel overpower engine breakdown or non-function due to aftermarket power-up devices vs. non overpower engine non-function of pistons, cylinders, valve train components, and DTC P003A or P111D set.
• 10126344Oct 2, 2015Engine cooling. This preliminary informational bulletin provides technicians with repair information on removing seized exhaust temperature sensors.
• 10126343Oct 1, 2015Engine cooling. This preliminary informational bulletin provides dealership personnel with policies and procedures regarding damaged, disassembled or improperly packaged turbochargers returned to Warranty Part Center.
• 10114598Jul 10, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle.
• 10114474Apr 20, 2015Equipment. This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
• 10139380Mar 27, 2015Transmission and drivetrain. This Preliminary Information communication advises the technician that the 2ML70 Transmission Assembly will be placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10113514Feb 3, 2015Tires. This informational bulletin communicates GM's position on use of nitrogen gas in tires.
• 10139438Jan 26, 2015Equipment. This informational bulletin provides information to correct a dealer concern of what they perceive to be paint staining when the protective shipping film is removed from certain vehicles.
• 10139437Jan 23, 2015Electrical system. This informational bulletin updates information on electrical ground repairs using new replacement fasteners with conductive finish.
• 10139436Jan 23, 2015Equipment. This informational bulletin adds 2014 - 2015 model years to information regarding comeback prevention and using Customer Concern Verification Sheets (CCVS).
• 10139433Jan 23, 2015Electrical system. This informational bulletin provides information on control module diagnostics and configuration, programming using the TIS Service Programming System (SPS), set-up and warranty.
• 10095345Jan 23, 2015Equipment, Electrical system. This preliminary information communication advises the technician that the drive motor generator control module and accessory power module are being placed on restriction through the general motors technical assistance center. Dealer will need to contact general motors technical assistance center for further assistance.
• 10139430Jan 22, 2015Wheels. This informational bulletin provides information on chemical staining, pitting, corrosion and/or spotted appearance of chromed aluminum wheels, along with warranty information regarding these conditions.
• 10139428Jan 22, 2015Equipment. This technical bulletin provides a procedure to correct a customer concern of reduced heater performance with winter grille cover installed.
• 10094982Jan 21, 2015Equipment, Engine, Transmission and drivetrain. This preliminary information communication provides information to the technician that some vehicles may have a service engine soon lamp, engine misfire on cylinder 1, 4, 6, or 7 and/or tick noise. Technician will follow service information diagnosis first. If service information diagnosis does not isolate the cause of this concern perform a cylinder deactivation active fuel management system compression test in…
• 10139422Jan 16, 2015Engine cooling. This preliminary informational bulletin provides technicians an engine repair tip for installation of pistons.

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