2014 GMC Sierra 3500 Technical Service Bulletins

820 technical service bulletins (TSBs) are on record for the 2014 GMC Sierra 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10095185Jan 9, 2015Equipment. This preliminary information communication advises the technician before replacing the crankshaft to review the following. Dealer should complete the service information diagnostics and the cost comparison worksheet for assembly repair vs replacement. Technician will use the latest version of 09-06-04-026g to verify the ecm calibration is not an aftermarket calibration. If the customer prefers to keep the original…
• 10139199Jan 6, 2015Suspension. This informational bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
• 10139198Jan 6, 2015Tires. This preliminary informational bulletin provides information that the tire pressure monitor (TPM) sensors must always be re-learned when accessory wheels are installed on the vehicle.
• 10126251Dec 19, 2014Transmission and drivetrain. This informational bulletin was created for the Manual Transmission Operating Characteristics. The different noises caused by driver habit, weather conditions , and normal manual transmission noises.
• 10126250Dec 19, 2014Transmission and drivetrain. This preliminary informational bulletin provides informationto the technicians of a fluid leak from the front of the Allison transmission and to gather information on the transmission.
• 10250028Dec 18, 2014Electrical system, Fuel system. Special Return - Fuel Tank Module Kit: ACDelco Part Number M10256 (select date codes)
• 10246515Dec 18, 2014Electrical system, Fuel system. Special Return - Fuel Tank Module Kit: ACDelco Part Number M10256 (select date codes)
• 10126248Dec 18, 2014Wheels. This preliminary information bulletin provides information on how to remove stainless steel wheel nut caps with the matching depth of socket used on the wheel nut.
• 10126247Dec 18, 2014Equipment. This preliminary information bulletin advises the technician that there is no update for the customers concerns of the GM remote start doesn't work with the Onstar remotelink phone application.
• 10126238Dec 12, 2014Equipment. This preliminary informational bulletin provides procedures to inspect , replace, or repair the XM radio antenna to correct the customers concern loss XM services, noise and/or water leak.
• 10126231Dec 10, 2014Equipment. This information provides the proper way to install the floor mats .
• 10126221Dec 8, 2014Electrical system. This warranty informational bulletin advised the technician that when performing a wiring repair, more information is required.
• 10126215Dec 4, 2014Electrical system. This preliminary bulletin provides a procedure to reprogram the IPC module to correct the customers concern of the IPC inop.
• 10090184Dec 4, 2014Body and structure, Equipment, Electrical system. 14515 - customer satisfaction program (stop delivery expansion). Approximately 8,776 additional vehicles have been added to the recall population. These vehicles were serviced with a chassis electronic module suspected of containing internal contamination. A very small number of older model vehicles are now included and identified in ivh which has been updated as of december 2, 2014.
• 10247716Dec 1, 2014Equipment, Electrical system. J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
• 10247061Dec 1, 2014Electrical system. J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
• 10245938Dec 1, 2014Electrical system. OnStar Module Does Not Support All B101D Symptom Codes.
• 10254239Nov 1, 2014Body and structure. Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting.
• 10252163Nov 1, 2014Equipment. XM Audio Traffic And Travel Link Availability And Operation.
• 10250082Nov 1, 2014Transmission and drivetrain. Information on Driveline Clunk Noise
• 10247748Nov 1, 2014Electrical system. Speedometer Needle Accuracy Information.
• 10247093Nov 1, 2014Electrical system. Speedometer Needle Accuracy Information.
• 10247063Nov 1, 2014Visibility (wipers, defrost, mirrors). A/C Blows Warm Or Poor Performance.
• 10246569Nov 1, 2014Transmission and drivetrain. Information on Driveline Clunk Noise
• 10245951Nov 1, 2014Equipment. Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
• 10245809Nov 1, 2014Electrical system. Shift Lever Contacts Ignition Key
• 10245741Nov 1, 2014Equipment. dealer Empowerment Labor Operations and Customer Enthusiam
• 10142238Sep 30, 2014Suspension. This technical bulletin provides a procedure to add a lubricant to the rear leaf springs to correct the customers concern of a squeaking noise from the rear suspension.
• 10112251Sep 24, 2014Engine cooling. This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
• 10142220Sep 19, 2014Fuel system. This informational bulletin provides information on top tier fuels and what brands are available.
• 10142219Sep 18, 2014Electrical system, Body and structure. This informational bulletin provides information for an available BCM calibrations that would restore bulb outages when using a second stage manufacturer
• 10142215Sep 18, 2014Engine cooling. The purpose of this document is to provide the Service Personnel with a guide to determine which Service Information documents and scan tool parameters to reference when encountering an: Exhaust Fluid Quality Poor Message Displayed, and a Reductant Fluid Quality Test Status that will Pass, Time Out, Fail or Interrupt and other DEF Messages that may be observed.
• 10094823Sep 10, 2014Equipment. This preliminary bulletin provides a information on how to remove the seized temperature sensors from the dpf.
• 10254238Sep 1, 2014Body and structure. Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting.
• 10247707Sep 1, 2014Body and structure, Other or unknown. Roof Beacon Inoperative.
• 10247705Sep 1, 2014Wheels, Steering, Suspension. Steering Wheel Vibration Or Customers Looking To Add Steering Stabilizer.
• 10246592Sep 1, 2014Engine cooling. Information on Exhaust Fluid Range, Exhaust Fluid Quality Poor, Service Exhaust Fluid System or Service Emission System Driver Information Center Messages
• 10245346Sep 1, 2014Equipment. Roof Beacon Inoperative.
• 10245344Sep 1, 2014Steering. Steering Wheel Vibration Or Customers Looking To Add Steering Stabilizer.
• 10070944Sep 1, 2014Engine cooling. Summary to be provided on a future date.
• 10056471Sep 1, 2014Electrical system. Chevrolet/gmc: to reprogram instrument cluster panel, service procedure has been provided in regards to base warranty expired with an incorrect odometer reading, on some vehicles. Model 2014 silverado 1500, sierra 1500, 2015 suburban, tahoe, yukon, silverado 2500, 3500, sierra 2500, 3500.
• 10112203Aug 28, 2014Steering. This Preliminary Information communication provides information to the technician about vehicles that have a steering wheel vibration. Some customers may be looking to add steering stabilizer. Technician may find that a steering stabilizer is listed in the parts catalog group but is not intended to address vibrations or brake pulsations.
• 10112170Aug 18, 2014Fuel system, Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on. Technician may find a P0420, P24A0 and/or P2463 set. Technician should use published Service Information diagnostics for the Diagnostic Trouble Code. If the diagnostic leads to diagnosis or replacement of the Q57 Indirect Exhaust After treatment Fuel Injector, document all of…
• 10112169Aug 15, 2014Engine cooling, Fuel system. This Preliminary Information communication provides information to the technician about vehicles that may have "Exhaust Fluid Low", "Exhaust Fluid Empty - Refill Now", "Exhaust Fluid Range: XXX" or "Service Exhaust Fluid - See Owners Now" on the Driver Information Center. If the technician is working on 2010 and 2011 model years campaign 11001 has now been released.
• 10112168Aug 15, 2014Engine cooling. This Preliminary Information communication provides information to the technician about vehicles with Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0101. Technician should follow published Service Information diagnostics for any Diagnostic Trouble Codes that are set.
• 10112167Aug 15, 2014Engine. This Preliminary Information communication provides information to the technician on vehicles that may have an intermittent high idle. If a technician has duplicated, or the customer description aligns with the speeds mentioned in the idle speed description tables, the idle speed should be considered a normal characteristic of current vehicle design.
• 10112164Aug 14, 2014Transmission and drivetrain. This Preliminary Information communication advises the technician that the Allison 6 Speed Automatic Transmission Assembly (RPO MW7) has been placed on restriction through General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10112163Aug 13, 2014Engine cooling. This Preliminary Information communication advises the technician that vehicles with engine Regular Production Option Code LGH or LML may have an Exhaust Fluid Quality Poor message displayed on the Driver Information Center. Technician will need to complete the current Service Information diagnostic for any current Diagnostic Trouble Codes or symptoms found.
• 10112160Aug 8, 2014Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
• 10112144Jul 31, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.

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