2015 GMC Sierra 3500 Technical Service Bulletins

873 technical service bulletins (TSBs) are on record for the 2015 GMC Sierra 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10139179Dec 12, 2017Transmission and drivetrain. This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
• 10139182Dec 11, 2017Steering. This technical bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures.
• 10126957Dec 11, 2017Transmission and drivetrain. This Preliminary Information communication provides information to the technician on how to diagnose vehicles with various noises associated with four wheel drive operation. Before beginning any diagnosis it is imperative to review the Symptoms - Transfer Case in Service Information and perform the necessary inspections. In all cases the complaint vehicle should be compared to another like vehicle before beginning…
• 10139180Dec 8, 2017Suspension. This technical bulletin provides a procedure for retorque the lead springs.
• 10139185Dec 7, 2017Electrical system. This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
• 10139181Dec 7, 2017Equipment. This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the part numbers for the labels.
• 10139176Dec 4, 2017Equipment. This informational bulletin provides information for the technicians on multi-media infotainment tester (MIT), does not function properly when diagnosing infotainment complaints, which may lead to mis-diagnosis.
• 10139135Nov 30, 2017Body and structure. This technical bulletin provides repair information to correct a customer concern of hearing excessive wind noise from front side door glass area.
• 10139088Nov 30, 2017Equipment, Engine cooling. This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
• 10125139Nov 30, 2017Seats. This Preliminary Information communication advises the technician that vehicles with front seat Regular Production Option Codes A52, AZ3, or B3F may comment about low treble, or excessive bass from the front door speakers. This is a normal design characteristic for this seat configuration. These vehicles lack a subwoofer.
• 10125137Nov 29, 2017Transmission and drivetrain, Engine. This Preliminary Information communication provides information to the technician on the step to diagnose and repair the vehicles that may have a shake or shudder during light throttle acceleration, between 30 and 65 miles per hour steady state driving. Also shudder feeling that may be described as driving over rumble strips or rough pavement. Technician will need to run the vehicle in three different operational…
• 10139085Nov 27, 2017Electrical system, Equipment. This informational bulletin provides information on Wireless Charging Module Diagnosis and cell phone compatibility.
• 10139141Nov 22, 2017Back-over prevention (rear camera). This informational bulletin provides a diagnostic tip for rear vision camera image that is grainy, distorted and/or pixelated
• 10125131Nov 21, 2017Tires. This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
• 10125130Nov 21, 2017Body and structure. This Preliminary Information communication provides information to the technician about vehicles that have water or dust from the openings under the bed rails near the stake pockets. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10139131Nov 20, 2017Equipment. This technical bulletin provides repair information to correct customer concerns of OnStar, XM, GPS or antenna malfunction ? may set DTC B2462, B2470 or B125C - and/or water leak on headliner at sun visor or overhead console areas, possible battery drain concern.
• 10125128Nov 20, 2017Equipment, Electrical system. This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio station or volume changes when operating the snow plow. Please advise the customer that engineering is aware of this concern and working on this issue.
• 10125124Nov 20, 2017Seats. This Preliminary Information communication provides information to the technician only to provide additional tips when diagnosing a front heated seat concern and is not meant to be a diagnostic flow chart or replace Service Information. Always, perform and refer to Service Information for the latest diagnostic information and procedures.
• 10139118Nov 17, 2017Equipment. This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed to complete some repairs.
• 10139108Nov 17, 2017Visibility (wipers, defrost, mirrors). This informational bulletin provides information for assisting the customer in setting the position for the memory mirror and the reverse tilt
• 10125113Nov 13, 2017Engine, Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that are equipped with 6L80 Regular Production Option Code (MYC), 6L90 Regular Production Option Code (MYD) or 8L90 Regular Production Option Code (M5U) Automatic Transmission, now have Powertrain Grade Braking. Powertrain grade braking assists when driving on a downhill grade to help maintain desired vehicle speed by…
• 10139105Nov 9, 2017Wheels. This informational bulletin provides information for 22" accessory wheel/tire usages.
• 10125109Nov 7, 2017Equipment. This Preliminary information communicates a normal DIC message after learning keys/fobs which indicates the drivers memory position.
• 10125106Nov 7, 2017Electrical system. This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
• 10139117Nov 3, 2017Steering. This technical bulletin provides a procedure to reprogram the power steering control module to correct a condition of Loss of Steering Assist due to a software abnormality.
• 10125098Nov 3, 2017Engine, Transmission and drivetrain. This Preliminary Information communication provides information to the technician on the steps need to diagnose and repair vehicles that may have stalling shudder and/or hard shifting into 1st gear or reverse vibration on launch (with excessive crankshaft end play). Technician will test to determine if the crank shaft end play is within specification 0.0015–0.0086 inch.
• 10191129Nov 1, 2017Fuel system. Condition On certain 2013-2015 model year Chevrolet Express, Chevrolet Silverado HD, GMC Savana, GMC Sierra HD, and 2014-2015 model year Chevrolet Cruze vehicles that are equipped with a diesel engine (RPO LML/LGH/LUZ), a malfunction-indicator light (MIL) may illuminate due to an offset in the temperature sensor in the diesel-emission-reduction fluid (DEF) tank reservoir or increased DEF tank-heater resistance.
• 10190338Oct 1, 2017Equipment. Essential Tools that Include Consumable Parts (U.S. Only)
• 10190337Oct 1, 2017Suspension. Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component
• 10190336Oct 1, 2017Equipment. Information for Fleet Vehicles – Ignition Key, Fob and Key Rings Configuration Some Customers are bundling multiple keys, fobs, and key tags together on a single crimped loop or a cable. This practice may result in unintended key rotation, and should be discontinued immediately. The information in this bulletin details the proper configurations for the ignition key, fob, key rings and key tags and applying a QR…
• 10190321Oct 1, 2017Equipment. Information for Fleet Vehicles – Ignition Key, Fob and Key Rings Configuration Some Customers are bundling multiple keys, fobs, and key tags together on a single crimped loop or a cable. This practice may result in unintended key rotation, and should be discontinued immediately. The information in this bulletin details the proper configurations for the ignition key, fob, key rings and key tags and applying a QR…
• 10190320Oct 1, 2017Electrical system, Equipment. IPC Odometer Programming Method Quick Reference Guide
• 10190229Oct 1, 2017Equipment, Transmission and drivetrain. Shake and/or shudder during light throttle acceleration between 40 and 128 km/h (25 and 80 mph) at a steady state.
• 10157042Sep 28, 2017Equipment. This Preliminary Information communication provides information to the technician about vehicles that will have an intermittent pop noise from the speakers followed by a reset of the radio and clock. Technician will need to check for Diagnostic Trouble Codes and also check the battery for proper cable connections. Dealer should communicate to the customer that we apologize for this inconvenience and that General…
• 10157041Sep 28, 2017Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical…
• 10157037Sep 26, 2017Engine cooling. This Preliminary Information communication advises the technician that generation 5 engines with Regular Production Option Code L83, L86, or LV3 may have an oil consumption concern were one quart in 2000 miles is being used. Dealer will confirm oil level was properly checked per Owner’s Manual, and check the bolt torque on the Valve Lifter Oil Manifold Assembly, before doing any repairs to the vehicle.
• 10126113Jul 25, 2017Electrical system. This informational bulletin provides information on Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application and where to locate the information for future use.
• 10158895Jun 22, 2017Equipment, Electrical system. 15086A - Customer Satisfaction Program. On certain passenger cars and light duty trucks, equipped with Gen 10 OnStar®, the embedded phone flash memory chip may become corrupted, causing the OnStar® system to become inoperative. Dealers are to replace and program the vehicle communication interface module (VCIM).
• 10138086Mar 29, 2017Suspension. This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operations.
• 10138015Mar 24, 2017Body and structure. This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
• 10138019Mar 21, 2017Electrical system. This informational bulletin provides information for the GM of Canada OnStar Cellular Communication Upgrade to 3G/4G LTE for vehicles that may need an upgrade.
• 10138087Mar 17, 2017Steering. This preliminary information bulletin provides information for diagnosing a power steering fluid leak at the fluid reservoir.
• 10138060Mar 15, 2017Equipment. This warranty administration bulletin provides policy information with the field action courtesy transportation policy.
• 10138089Mar 14, 2017Suspension. This preliminary bulletin provides additional guidance for diagnosing vibrations or disturbances that may occur on SUVs and how to correct and repair.
• 10138025Mar 13, 2017Steering. This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
• 10138054Mar 10, 2017Electrical system. This informational bulletin provides information on On rare occasions, a security code input message with SPS error code E5659, M5304, and/or M5530 may be displayed in TIS2web when the technician is programming any module. If this concern is encountered, the technician should start by ensuring that the module being programmed is not a used module and that the VIN matches on VIN plate, TIS2web programming screen…
• 10138053Mar 9, 2017Transmission and drivetrain. This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow test.
• 10138014Mar 7, 2017Equipment. This information bulletin explains the labor operation numbers used for submitting warranty claims and how to setup, and reprogram modules.
• 10138023Mar 2, 2017Fuel system. This technical bulletin provides a procedure to clean and repair the complete fuel system due to dirt getting into the fuel system causing the vehicle to have a hard or no start.
• 10113383Feb 20, 2017Equipment. 44180 02 - Customer Satisfaction. Certain vehicles may have key codes which were inappropriately handled by a third party which could increase the risk of vehicle theft. Dealers are to replace all applicable keys and lock cylinders with new key configurations.

← All problems reported for the 2015 GMC Sierra 3500