2015 GMC Sierra 3500 Technical Service Bulletins

873 technical service bulletins (TSBs) are on record for the 2015 GMC Sierra 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10089970Jun 15, 2015Transmission and drivetrain. 15435 - service update. This bulletin provides a service procedure to replace the torque converter on certain 2015 model year chevrolet silverado hd, gmc sierra hd and gmc sierra denali hd vehicles equipped with an allison 6-speed automatic transmission (rpo mw7). These vehicles may have been assembled with an incorrectly machined torque converter. Customers may experience noise, poor performance and, if this…
• 10089965Jun 15, 2015Brakes. 15203a - service update (revised service procedure). This bulletin provides a service procedure to inspect and, if required, retighten the torque on the right-rear-brake-line-bracket bolt to the rear-axle on certain fort wayne assembly plant built 2014-2015 chevrolet silverado ld, 2015 chevrolet silverado hd, 2014-2015 gmc sierra ld, 2015 gmc sierra hd and 2015 gmc sierra denali ld vehicles.
• 10089964Jun 10, 2015Brakes. 15203 - service update. This bulletin provides a service procedure to inspect and, if required, retighten the torque on the right-rear-brake-line-bracket bolt to the rear-axle on certain fort wayne assembly plant built 2014-2015 chevrolet silverado ld, 2015 chevrolet silverado hd, 2014-2015 gmc sierra ld, 2015 gmc sierra hd and 2015 gmc sierra denali ld vehicles. These vehicles may have been assembled with an…
• 10059109Jun 1, 2015Brakes. Gmc/chevrolet: service procedures on certain vehicles to inspect, retighten the torque for right rear brake line bracket bolt to rear axle due to incorrectly being torqued allowing brake line to wear against rear axle housing and brake fluid leakage. Model 2014-15 silverado ld, sierra ld, 2015 silverado hd, sierra hd, sierra denali hd.
• 10090006May 29, 2015Transmission and drivetrain, Equipment. 15216 - customer satisfaction program. Certain 2015 model year cadillac escalade and escalade esv; chevrolet silverado ld crew and double cab; and gmc sierra ld crew, sierra ld crew double cab, yukon, and yukon xl model vehicles that are equipped with a 6.2l engine (rpo l86) and 8-speed automatic transmission (rpo m5u) may have a condition in which the u-joint retainer bolts lose index. If this condition occurs…
• 10090000May 1, 2015Transmission and drivetrain. 15178a - service update (revised parts information, service procedure and warranty transaction information). This bulletin provides a service procedure to perform a drive audit and, if necessary, replace the reaction/output carrier assembly and associated parts on certain 2015 model year cadillac escalade, escalade esv; chevrolet silverado ld crew, silverado ld crew ltz, silverado ld ext ltz; and gmc sierra ld…
• 10059136May 1, 2015Electrical system, Equipment. Gmc/chevrolet: some trucks will experience a high resistance in wiring harness connectors causing service air bag message to be displayed in driver information center (dic). Model 2014 silverado 1500, sierra 1500, 2015 sierra 2500/3500, yukon, yukon xl, silverado 2500/3500, suburban, tahoe.
• 10090064Apr 22, 2015Transmission and drivetrain, Engine. "15178 - service update. This bulletin provides a service procedure to perform a drive audit and, if necessary, replace the reaction/output carrier assembly and associated parts on certain 2015 model year cadillac escalade, escalade esv; chevrolet silverado ld crew, silverado ld crew ltz, silverado ld ext ltz; and gmc sierra ld crew, sierra ld crew denali, sierra ld ext, yukon, yukon denali, yukon xl, yukon xl…
• 10114474Apr 20, 2015Equipment. This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
• 10114459Apr 13, 2015Engine cooling. This Preliminary Information communication advises the technician about the calculation and operation of the engine oil life monitor. The monitor calculates the percent of oil life remaining, based on 3 pathways. The first pathway for oil life calculation is engine revolutions. The second pathway for oil life calculation is the mileage form the last rest for all General Motors powertrains except the Volt. The third…
• 10059107Apr 1, 2015Transmission and drivetrain. Cadillac/chevrolet/gmc: on certain vehicles, a service procedure has been provided regarding replacing reaction/output carrier assembly due to whinnying noise of transmission gear. Model escalade, escalade esv, silverado ld crew, ltz, sierra ld crew, ld crew denali, yukon, yukon denali, yukon xl, xl denali.
• 10139398Mar 31, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that have paint peeling from the anti-chip area. Technician should test another panel on a clean surface above room temperature. Technician will use a 2 inch wide piece of masking tape to the body, and pull upward quickly. If the paint flakes or peels away, the panel in question should be repaired.
• 10139396Mar 31, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a radio, Instrument Panel Cluster, and Heater-Vent-Air Conditioning display going blank also the Bluetooth connection drops when operating the snow plow. Dealer should communicate to the customer engineering is aware of this concern and working on this issue.
• 10139393Mar 31, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a radio display does not always return to the previous call/source screen when a Bluetooth call has ended and/or that the call timer may continue to flash and increment. The call/source screen staying displayed is a normal operating characteristic and cannot be changed.
• 10139391Mar 30, 2015Engine cooling. This Preliminary Information communication provides information to the technician about vehicles with a Service Engine Soon Malfunction Indicator Lamp on and a misfire or a tick noise. Technician may find a Diagnostic Trouble Code P0300 set. If Service Information diagnosis does not isolate the cause of this concern inspect the valve operation.
• 10139390Mar 30, 2015Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have a detent / click with a feel of increased resistance when the accelerator pedal is about ¾ of the way. The new accelerator pedal design has a built-in detent position near the last 1/4 of pedal travel. Dealer should communicate to the customer this is a normal operating characteristic of the vehicle and no…
• 10139388Mar 30, 2015Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that may have an intermittent crank / no start concern. Technician may find a Diagnostic Trouble Code in the Engine Control Module P1682. Technician will need to follow published Service Information diagnostics for the Diagnostic Trouble Code.
• 10139386Mar 30, 2015Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have battery draw complaint. Technician should not replace the Instrument Panel Cluster for this concern. Technician should test the battery on the vehicle before performing any diagnostics.
• 10139381Mar 27, 2015Electrical system. This Preliminary Information communication advises the technician that the E92 Engine Control Module part number 12662034 part restriction through General Motors Product Quality Center has ended. Dealer can order the parts through the regular Customer Care and Aftersales parts process.
• 10139379Mar 27, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that the radio can be turned on after turning the ignition off and opening the driver?s door. The radio can then be turned back on after the vehicle's Retained Accessory Power has been canceled by simply pressing the power button on the radio. This is a normal characteristic of the key off operation.
• 10139378Mar 27, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a Service 4WD message on the Driver Information Center when operated below 10 degrees Fahrenheit (-12 Celsius). Technician may find C0398 or C0326 stored in the Transfer Case Control Module. For vehicles with Regular Production Option Code NQH and NQ6 and only setting Diagnostic Trouble Codes C0398 or…
• 10139374Mar 26, 2015Electrical system. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that have a no crank or a start and then immediate stall, Service Engine Soon Malfunction Indicator lamp may not be on when the ignition is in the run position. Technician may find Diagnostic Trouble Codes P0513 and or P262B may also be set. Technician will pulled the driver sill plate and…
• 10139371Mar 26, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10139362Mar 23, 2015Equipment. This Preliminary Information communication provides information to the technician on how the radio display gets the air ambient temperature. On 1500 series trucks and all sport utility vehicle with regular production option code IO3 radio the ambient air temperature sensor is hard wired to the engine control module and then the signal goes on high speed local area network to the body control module from there on…
• 10139361Mar 23, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicle that may OnStar inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician will gather data using a scan tool and contact General Motors Technical Assistance Center for further assistance. After approval technician will replace the OnStar module.
• 10139357Mar 23, 2015Transmission and drivetrain. This Preliminary Information communication provides information to the technician the steps to diagnose and repair vehicles with a Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Code P16F3. If the Diagnostic Trouble Code is set in the Transmission Control Module technician will need to contact General Motors Technical Assistance Center for further assistance.
• 10139351Mar 20, 2015Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that may have a Service 4WD message on the Driver Information Center when operated below 10 degrees Fahrenheit (-12 Celsius). Technician may find C0398 or C0326 stored in the Transfer Case Control Module. For vehicles with Regular Production Option Code NQH and NQ6 and only setting Diagnostic Trouble Codes C0398 or…
• 10113514Feb 3, 2015Tires. This informational bulletin communicates GM's position on use of nitrogen gas in tires.
• 10098825Feb 2, 2015Steering. 14608b - service update (revised service procedure). The bulletin provides a further service procedure to inspect vehicles and replace the power steering cooler assembly as needed on certain 2015 model year chevrolet silverado 2500/3500 hd and gmc sierra 2500/3500 hd vehicles that were previously serviced prior to september 9, 2014 pursuant to recall bulletin 14356 (since superseded by bulletin 14356a).
• 10139446Jan 30, 2015Visibility (wipers, defrost, mirrors). This preliminary informational bulletin contains recommendations of what needs to be done to swap/install camper outside rearview mirrors on a vehicle not originally equipped with them.
• 10095364Jan 30, 2015Electrical system. This preliminary information communication provides information to the technician about vehicles that may have a blank displays, flashing displays, “error or update failed messages”, navigation map not loading, bluetooth or usb concerns. Technician should inspect the usb/sd card port for a sd card or a device plug into any of the usb ports.
• 10095361Jan 30, 2015Equipment. This preliminary information communication provides information to the technician on how the radio display gets the air ambient temperature. On 1500 series trucks and all sport utility vehicle with regular production option code io3 radio the ambient air temperature sensor is hard wired to the engine control module and then the signal goes on high speed local area network to the body control module from there on…
• 10139443Jan 29, 2015Body and structure. This preliminary informational bulletin contains recommendations of what needs to be done to swap/install camper outside rearview mirrors on a vehicle not originally equipped with them.
• 10095309Jan 29, 2015Electrical system, Transmission and drivetrain. This preliminary information communication provides information to the technician that some vehicles may have a high pitched whine noise from the vehicle noticed when driving in auto 4wd. When the transfer case control module has to move the transfer case actuator motor the higher current passing through the module causes an "electronic buzz or whine" within some of the capacitors in the module that can be heard by…
• 10139441Jan 27, 2015Transmission and drivetrain. This informational bulletin provides information on transmission adaptive functions when correcting a customer concern that shift feels to be too firm (harsh) or may slip or flare.
• 10139440Jan 27, 2015Equipment. This preliminary informational bulletin provides repair information to correct a customer concern that the FM radio reception is poor.
• 10095302Jan 27, 2015Engine. This preliminary information communication provides information to the technician about vehicles that may have a service engine soon with diagnostic trouble code p0300 and an engine misfire. Technician will need to inspect the valve operation, if the valve or valves are not moving the active fuel management lifters and guide on the bank with the concern and the oil pump and oil pan assembly should be replaced.
• 10139438Jan 26, 2015Equipment. This informational bulletin provides information to correct a dealer concern of what they perceive to be paint staining when the protective shipping film is removed from certain vehicles.
• 10139437Jan 23, 2015Electrical system. This informational bulletin updates information on electrical ground repairs using new replacement fasteners with conductive finish.
• 10139436Jan 23, 2015Equipment. This informational bulletin adds 2014 - 2015 model years to information regarding comeback prevention and using Customer Concern Verification Sheets (CCVS).
• 10139433Jan 23, 2015Electrical system. This informational bulletin provides information on control module diagnostics and configuration, programming using the TIS Service Programming System (SPS), set-up and warranty.
• 10139430Jan 22, 2015Wheels. This informational bulletin provides information on chemical staining, pitting, corrosion and/or spotted appearance of chromed aluminum wheels, along with warranty information regarding these conditions.
• 10139422Jan 16, 2015Engine cooling. This preliminary informational bulletin provides technicians an engine repair tip for installation of pistons.
• 10139420Jan 16, 2015Transmission and drivetrain. This preliminary informational bulletin provides diagnostic tips to correct a customer concern of a Malfunction Indicator Lamp (MIL) illuminated and a technician finding DTC P0741:Torque Converter Clutch Stuck Off, set.
• 10139415Jan 14, 2015Electrical system. This warranty administration bulletin provides policy information on ACDelco® replacement battery warranty procedures.
• 10139414Jan 14, 2015Equipment. This warranty administration bulletin adds 2012 - 2015 model years to information communicating a change in the product field action customer reimbursement procedure (U.S. Dealers Only).
• 10095359Jan 14, 2015Equipment. This preliminary information communication provides information to the technician on how the radio display gets the air ambient temperature. On 1500 series trucks and all sport utility vehicle with regular production option code io3 radio the ambient air temperature sensor is hard wired to the engine control module and then the signal goes on high speed local area network to the body control module from there on…
• 10139412Jan 12, 2015Engine cooling. This informational bulletin supplies infomation for identifying non-GM (Aftermarket) engine calibrations for gasoline engines using Tech 2® or GDS 2 (U.S. and Canada).
• 10139411Jan 12, 2015Equipment. This preliminary informational bulletin provides information that accessory remote start does not work with OnStar RemoteLink? phone application.
• 10139410Jan 12, 2015Equipment. This preliminary informational bulletin provides inspection and repair information that may be helpful to correct customer concerns of XM/Cellular Mobile Phone/OnStar® antenna looseness or damage, XM/Cellular/OnStar® reception performance degraded, rattle/flutter/squeak noise, wind noise/whistle at highway speeds, and/or a water leak on headliner at sunvisor.

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