2016 GMC Sierra 3500 Technical Service Bulletins

668 technical service bulletins (TSBs) are on record for the 2016 GMC Sierra 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10096141Feb 18, 2016Equipment. This preliminary information communication provides information to the technician about vehicles that may have an outside air temperature inoperative. To perform an instant update of the ambient temperature sensor, press and hold the recirc button and air conditioning button on the heater-vent-air conditioning control head simultaneously. It is also possible to perform this by using a scan tool in special function…
• 10116896Feb 12, 2016Body and structure. This informational bulletin provides information on the proper ways to repair spray in bed liners and general information on the procedures around the spray in bed liners
• 10096033Feb 12, 2016Engine. This preliminary information communication advises the technician before replacing the crankshaft to review the following. Dealer should complete the service information diagnostics and the cost comparison worksheet for assembly repair vs replacement. Technician will use the latest version of 09-06-04-026g to verify the ecm calibration is not an aftermarket calibration. If the customer prefers to keep the original…
• 10116884Feb 11, 2016Suspension. This preliminary informational bulletin is requesting information from the field of vehicles that have the condition of Shake or Shudder on Light Throttle Acceleration or Steady State Cruise
• 10096054Feb 8, 2016Equipment, Transmission and drivetrain. This preliminary information communication provides information to the technician that some vehicles may have a high pitched whine noise from the vehicle noticed when driving in auto 4wd. When the transfer case control module has to move the transfer case actuator motor the higher current passing through the module causes an "electronic buzz or whine" within some of the capacitors in the module that can be heard by…
• 10096079Feb 2, 2016Engine cooling. This preliminary information communication provides information to the technician that some vehicle may have an “exhaust fluid quality poor” on the driver information center or a diesel exhaust fluid warning lamp on or other exhaust fluid quality related concerns. Technician will inspect the diesel exhaust fluid for contamination.
• 10165450Feb 1, 2016Brakes. Potential loosing of brake pendal pivot nut
• 10112302Jan 28, 2016Seats, Air bags. This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices
• 10252174Jan 22, 2016Equipment. Radio Inoperative with No Communication and DTC U0184
• 10252173Jan 13, 2016Electrical system, Visibility (wipers, defrost, mirrors), Equipment. Radio HVAC IPC Blank Out When Operating A Snow Plow.
• 10246963Jan 13, 2016Equipment. Changing Turn-By-Turn Voice Response To Metric Or English Units
• 10250074Jan 1, 2016Transmission and drivetrain. Information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares
• 10250069Jan 1, 2016Engine cooling. Delayed Engagement After Sitting With Engine Off
• 10250067Jan 1, 2016Equipment. Infotainment System Will Not Return to Media After Bluetooth Call Ends
• 10248427Jan 1, 2016Transmission and drivetrain. Soft Park Pawl
• 10246639Jan 1, 2016Steering. Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Hose During Extreme Low Temperature Conditions
• 10246561Jan 1, 2016Transmission and drivetrain. Information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares
• 10246556Jan 1, 2016Engine cooling. Delayed Engagement After Sitting With Engine Off
• 10089439Dec 21, 2015Brakes. 22860 - service update. This bulletin provides a service procedure to do an inspection and wire repair as needed on certain 2016 model year chevrolet silverado hd, silverado ld, gmc sierra hd and sierra ld vehicles. These vehicles may have the condition where the brake clutch harness branch to the accelerator pedal position (app) sensor can get trapped under the top mbec (body wiring harness junction block)…
• 10089437Dec 17, 2015Equipment. 15796a - service upate (revised). Due to the special equipment needed to perform the required repair, all involved vehicles were diverted by gm to a designated third party repair facility prior to delivery to final destination dealers. Affected dealers should have been contacted by their district manager-aftersales (dma) or a gm representative advising of this necessary in-transit repair and the delayed delivery of…
• 10089500Dec 4, 2015Equipment. 15795 - service update. This message is to inform dealers that the total number of u.s. Vehicles involvedin this field action placed on stop delivery on october 16, 2015, has been condensed to 871.
• 10088709Dec 4, 2015Equipment. 15795 - service update. This message is to inform dealers that the total number of u.s. Vehicles involvedin this field action placed on stop delivery on october 16, 2015, has been condensed to 871.
• 10248438Dec 1, 2015Brakes, Electrical system. Harness Trapped Under MBEC
• 10248426Dec 1, 2015Air bags. SDM Stud Misalignment
• 10248425Dec 1, 2015Air bags. SDM Stud Misalignment
• 10201118Dec 1, 2015Transmission and drivetrain, Electrical system. Recovery Process from a Controller Reprogramming Interruption
• 10201103Dec 1, 2015Equipment, Engine. Clean Exhaust Filter see owners manual now or cleaning exhaust filter keep driving until message is cleared displayed on DIC, DTC P2463 May be set
• 10201102Dec 1, 2015Engine, Fuel system, Engine cooling. Information on Diesel Exhaust Fluid (DEF) Filing Instructions, Frozen Tank Status and General Information
• 10201101Dec 1, 2015Equipment. Information on Mounting Points for Pickup Box Accessories
• 10201100Dec 1, 2015Engine cooling, Engine. New Tool Availability - EN-48974-EGR Cooler Pressure Tester Adapter Set to Diagnose Duramax Diesel Engine EGR Cooler Engine Coolant Leaks into Combustion Chamber
• 10201099Dec 1, 2015Equipment, Electrical system. IPC Odometer Programming Method Quick Reference Guide
• 10201098Dec 1, 2015Transmission and drivetrain, Engine. OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
• 10190504Dec 1, 2015Equipment, Electrical system. IPC Odometer Programming Method Quick Reference Guide Season Odometer Programming Methods in Use Today 1. IPC reprogramming and setup using the service programming system (SPS). 2. Odometer setup at the electronic service center (ESC) when using an exchange IPC/DIC. 3. Tech 2® – The Tech 2 is used to set up a replacement BCM, which includes loading the odometer value that is displayed and stored in the IPC.
• 10190503Dec 1, 2015Engine, Transmission and drivetrain. OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
• 10190387Dec 1, 2015Electrical system, Transmission and drivetrain. Recovery Process from a Controller Reprogramming Interruption During service reprogramming of the T87 TCM, some technicians may notice the TCM may fail during the reprogramming event and become unresponsive to the Service Programming System (SPS), unresponsive to the GDS2 tool. This bulletin addresses corrective actions to attempt to recover the module before declaring the TCM as a bad part and replacing. During…
• 10190380Dec 1, 2015Engine cooling. Information on Diesel Exhaust Fluid (DEF) Filling Instructions, Frozen Tank Status and General Information In operating temperatures of 15°F (−9°C) or less, customers may comment on an “Exhaust Fluid Range” message displaying on the DIC even though the DEF fluid has been filled. When the DEF is frozen, the level sensor cannot determine the fluid level in the tank. If this occurs the logic of the PCM will…
• 10115143Nov 30, 2015Engine cooling. This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
• 10089583Nov 11, 2015Visibility (wipers, defrost, mirrors). 15795 - service update (updated vin list). The total number of u.s. Vehicles involved has been expanded.
• 10089581Nov 5, 2015Visibility (wipers, defrost, mirrors). 15795 - service update (updated vin list). The total number of u.s. Vehicles involved has expanded.
• 10089573Nov 2, 2015Electrical system, Visibility (wipers, defrost, mirrors). 15795 - service update. Vehicles involved in this service update were placed on stop delivery october 16, 2015. This bulletin provides a service procedure to install a mirror switch, bezel and wire harness in certain vehicles equipped with power outside rear view mirrors (rpo dl8 or dpn). These vehicles were built without a mirror adjustment switch on the driver’s side door pad causing the inability to adjust the…
• 10126401Oct 30, 2015Body and structure. This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).
• 10126395Oct 27, 2015Engine cooling. This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
• 10126393Oct 26, 2015Equipment. This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
• 10126386Oct 22, 2015Body and structure. This preliminary informational bulletin adds the 2016 model year to repair information to correct a customer concern of the hood fluttering, vibrating or displaying visible motion at highway speeds or over rough road surfaces.
• 10126385Oct 22, 2015Electrical system, Equipment. This preliminary informational bulletin adds the 2014 - 2016 model years to cleaning information to correct a customer concern of seeing a white film/residue on the IP pad and/or door trim panels.
• 10126412Oct 15, 2015Visibility (wipers, defrost, mirrors). 01516 - Customer Satisfaction Program (Stop Delivery Order). Certain 2016 model year Chevrolet Silverado and GMC Sierra work trucks equipped with Power Outside Rear View Mirrors (RPO DL8 or DPN) were built without mirror switches, bezels and the associated wire harness. A part release change regarding door pad construction was missed during the assembly process. To correct this condition, dealers will install a…
• 10126375Oct 14, 2015Equipment, Electrical system. This informational bulletin provides information to dealership personnel on the use of non-GM approved battery chargers and booster packs.
• 10126369Oct 13, 2015Electrical system. This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.
• 10126363Oct 12, 2015Equipment. This technical bulletin provides repair information to correct a customer concern of hearing a squeak noise from the driver or passenger front door armrest area.
• 10126359Oct 9, 2015Visibility (wipers, defrost, mirrors). This preliminary informational bulletin contains recommendations of what needs to be done to swap/install camper outside rearview mirrors on a vehicle not originally equipped with them.

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