2019 GMC Sierra 3500 Technical Service Bulletins

663 technical service bulletins (TSBs) are on record for the 2019 GMC Sierra 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10251513Mar 1, 2024Other or unknown. This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
• 10250775Feb 22, 2024Engine cooling. This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
• 10251708Feb 21, 2024Electronic stability control. This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.
• 10251704Feb 21, 2024Forward collision avoidance. This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
• 10250505Feb 7, 2024Engine cooling, Fuel system. This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
• 10250503Feb 7, 2024Engine cooling. This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
• 10251685Feb 6, 2024Brakes. This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston installation. This grease can be cleaned off and the rest of the service completed.
• 10251681Feb 2, 2024Tires. This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks and Utilities may ask if they can lower their tire pressures. Tire pressures being set to the "Tire and Loading Label" will ensure the safe handling and ride characteristics of the truck and should not be lowered.
• 10250347Feb 2, 2024Transmission and drivetrain, Engine cooling. This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
• 10250006Jan 31, 2024Equipment. This Preliminary information communicates to dealers of a known issue with failed map update
• 10250003Jan 30, 2024Body and structure. This Preliminary information communicates an issue where the minor tailgate will not open due to an aftermarket device installed on the vehicle.
• 10250244Jan 18, 2024Body and structure. This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
• 10249745Jan 18, 2024Body and structure. This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
• 10249590Jan 16, 2024Equipment. This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
• 10249980Jan 12, 2024Equipment. This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be…
• 10249579Jan 12, 2024Engine cooling, Transmission and drivetrain. This PI bulletin advises the technician on the proper way to install the pistons in an engine.
• 10249011Jan 12, 2024Exterior lighting. This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
• 10249971Jan 10, 2024Fuel system. This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling…
• 10249535Jan 8, 2024Electrical system. This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
• 10249298Dec 20, 2023Electrical system, Back-over prevention (rear camera). This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.
• 10249294Dec 15, 2023Other or unknown, Electrical system. This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
• 10247552Dec 12, 2023Equipment. This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
• 10247192Dec 8, 2023Equipment, Engine cooling, Electrical system. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
• 10249262Dec 4, 2023Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have a radio backlighting will stay on even after the ignition has been turned off and the key has been removed for several minutes, eventually the battery will drain. Technician may find following fuses F23DL F22DL F30DL F31DL F32DL with the ignition key in the off position to have voltage. Technician should…
• 10245559Nov 16, 2023Engine cooling, Exterior lighting, Electrical system, Equipment. This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
• 10245395Nov 6, 2023Suspension, Transmission and drivetrain, Engine cooling, Wheels, Steering. This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
• 10245348Nov 1, 2023Equipment, Engine cooling, Electrical system. This bulletin provides a procedure to program the BCM to correct the customers concern of RKE idle Time-out.
• 10245250Oct 30, 2023Wheels. This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
• 10245241Oct 27, 2023Equipment, Engine cooling, Electrical system. This bulletin provides a procedure to program the BCM to correct the customers concern of RKE idle Time-out.
• 10245200Oct 17, 2023Equipment, Transmission and drivetrain. This information bulletin advises the technician the difference between a welch cap leak and the output seal of the t-case or transmission leaking ATF, causing the customer concern of a Red Fluid Leak from Center of Vehicle Located by Rear of Transmission or Transfer Case Area.
• 10245201Oct 16, 2023Electrical system, Equipment. This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
• 10244326Oct 11, 2023Equipment. This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
• 10244274Oct 6, 2023Wheels. This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
• 10244273Oct 6, 2023Engine cooling. This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
• 10244315Oct 3, 2023Equipment. This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
• 10244203Sep 28, 2023Equipment, Electrical system. This bulletin provides a procedure to program the BCM to correct the customers concern of RKE idle Time-out.
• 10244202Sep 28, 2023Tires, Wheels. This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
• 10247780Sep 26, 2023Visibility (wipers, defrost, mirrors). This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
• 10247778Sep 26, 2023Electrical system. This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
• 10244201Sep 26, 2023Equipment. This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
• 10244200Sep 26, 2023Equipment. This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
• 10244214Sep 21, 2023Equipment, Electrical system. This informational bulletin provides information for the IPC odometer programming method quick reference guide.
• 10244174Sep 21, 2023Equipment. This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).
• 10243749Sep 13, 2023Transmission and drivetrain. This Technical bulletin provides a repair to correct a condition of Shudder/Surging While Driving.
• 10242844Sep 8, 2023Engine cooling. This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
• 10243717Sep 5, 2023Equipment. This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).
• 10242843Sep 1, 2023Transmission and drivetrain, Engine cooling. The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
• 10242842Sep 1, 2023Equipment. This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
• 10242262Aug 24, 2023Engine cooling. This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
• 10242252Aug 18, 2023Brakes. This technical bulletin provides information and a solution to a condition of Brake Pedal Moves or Self Applies at Full Turns.

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