2024 GMC Sierra 3500 Technical Service Bulletins

841 technical service bulletins (TSBs) are on record for the 2024 GMC Sierra 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10249965Jan 9, 2024Exterior lighting. This Preliminary information provides information to the technician on installing a roof beacon light. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 157. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
• 10249535Jan 8, 2024Electrical system. This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
• 10248661Jan 8, 2024Electrical system. Service Update. Certain vehicles may be missing the provisioning for the graphics processor on the instrument cluster. Dealers are to replace the instrument cluster.
• 10249962Jan 5, 2024Electrical system. This comminication shows a possible terminal damage issue in X950D that may cause fuse F5BA or F6BA to open or partially open.
• 10249961Jan 5, 2024Equipment. This Preliminary information communicates that GM is aware of and working on the audio issue
• 10249007Jan 4, 2024Equipment, Electrical system. This technical bulletin provides repair information to correct a customer concern of Radio Software Version Y171 – Multiple Updates.
• 10249005Jan 4, 2024Fuel system, Electrical system, Engine cooling. This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset.
• 10249008Jan 3, 2024Equipment, Transmission and drivetrain, Steering, Electrical system. This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases - Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering Vibration/Shudder, Intermittent DTCs/MIL Illuminated, Engagement/Disengagement/Ratcheting Concerns.
• 10249004Jan 3, 2024Transmission and drivetrain. This technical bulletin provides a procedure to inspect the front pump of the transmission for a possible leak.
• 10248709Dec 21, 2023Fuel system, Engine cooling, Electrical system. This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset.
• 10249298Dec 20, 2023Electrical system, Back-over prevention (rear camera). This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.
• 10248718Dec 20, 2023Equipment, Electrical system. This technical bulletin provides repair information to correct a customer concern of Radio Software Version Y171 – Multiple Updates.
• 10248717Dec 20, 2023Electrical system, Equipment. This technical bulletin provides repair information to correct a customer concern of Radio Software Version Y169– Multiple Updates for IOK.
• 10248714Dec 20, 2023Equipment, Electrical system. This technical bulletin provides repair information to correct a customer concern of Radio Software Version Y168 – Multiple Updates for IOK.
• 10248720Dec 18, 2023Engine cooling, Electrical system. This service bulletin provides a repair procedure to correct customer concerns of Rough Idle, Surge/Bucking with Light Throttle and Higher Loads, Malfunction Indicator Lamp (MIL) Illuminated - DTC P0402 and/or P22FB Set.
• 10249294Dec 15, 2023Other or unknown, Electrical system. This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
• 10247543Dec 14, 2023Equipment, Electrical system, Engine cooling, Transmission and drivetrain. This technical bulletin provides a procedure to update the ECM to correct a customer concern of a MIL, engine stall.
• 10247528Dec 14, 2023Electrical system, Equipment, Engine cooling. This service bulletin provides a procedure to correct the condition of Malfunction Indicator Lamp Illuminated with DTCs P0402, P062D, P144E, P242B, P2459, and/or P2635Set.
• 10249286Dec 13, 2023Equipment. This Preliminary information communicates an issue where the vehicles wireless charger no longer works with the latest ISO update on Apple 15 phones.
• 10247552Dec 12, 2023Equipment. This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
• 10249282Dec 11, 2023Equipment, Electrical system. This Preliminary information communicates Engineering is investigating a no audio issue
• 10249281Dec 8, 2023Equipment. This Preliminary information communicates an issue where the vehicles wireless charger no longer works with the lastest ISO update on Apple 15 phones.
• 10247193Dec 8, 2023Engine cooling, Electrical system. This service bulletin provides a repair procedure to correct customer concerns of Rough Idle, Surge/Bucking with Light Throttle and Higher Loads, Malfunction Indicator Lamp (MIL) Illuminated - DTC P0402 and/or P22FB Set.
• 10247192Dec 8, 2023Equipment, Engine cooling, Electrical system. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
• 10249270Dec 6, 2023Equipment. This Preliminary information communicates an issue where the vehicles wireless charger no longer works with the lastest ISO update on Apple 15 phones.
• 10246328Dec 6, 2023Electrical system, Engine cooling. Service Update - Certain vehicles, with a 6.6L diesel engine, may have an Engine Control Module (ECM) that does not correctly provide all required data to emissions Inspection/Maintenance (I/M) testing stations. Additionally, if the brake system control module would detect certain faults, the ECM may not properly illuminate the Malfunction Indicator Lamp (Check Engine Light).
• 10249267Dec 5, 2023Electrical system. This Preliminary information communicates an issues with the odometer being incorrect after a programming event and how the dealership can resolve the issue.
• 10246485Nov 30, 2023Electrical system, Equipment. This service bulletin provides information for dealers/technicians on MDI 2 Required When Programming Vehicles with Vehicle Intelligence Platform (VIP).
• 10246305Nov 21, 2023Brakes. This informational bulletin provides an optional repair using a different set of brakes that may correct the customers concern of Early Brake Wear in Harsh Environments.
• 10245350Nov 20, 2023Body and structure. Customer Satisfaction Program - certain vehicles may have a roof panel split on the passenger side. Dealers are to inspect the passenger side roof panel and if necessary, MIG weld the split.
• 10247363Nov 17, 2023Back-over prevention (rear camera). This Preliminary information communicates the possibility of a misfire or rough running concern and abnormal engine noise due to excessive wear in exhaust roller follower axle pin.
• 10246219Nov 17, 2023Electrical system, Equipment. This service bulletin provides repair information to correct a customer concern of the rearview driver information camera intermittent in low light conditions - replace camera.
• 10245559Nov 16, 2023Engine cooling, Exterior lighting, Electrical system, Equipment. This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
• 10246261Nov 14, 2023Electrical system, Equipment. This technical bulletin provides repair information to correct a customer concern of Radio Software Version Y171 – Multiple Updates.
• 10245574Nov 14, 2023Electrical system, Equipment. This technical bulletin provides repair information to correct a customer concern of Radio Software Version Y169– Multiple Updates for IOK.
• 10247351Nov 9, 2023Forward collision avoidance. This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
• 10245395Nov 6, 2023Suspension, Transmission and drivetrain, Engine cooling, Wheels, Steering. This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
• 10245359Nov 3, 2023Electrical system, Body and structure. This technical bulletin provides a procedure to correct the condition of Inadvertent/Unwanted Tail Gate Opening.
• 10247342Nov 2, 2023Visibility (wipers, defrost, mirrors). This Preliminary information communicates an issue with the front HVAC blower speed reducing to a lower speeding when it should be higher. Engineering is working on a fix.
• 10247341Nov 2, 2023Equipment. This Preliminary information communicates to dealers that the Customers may notice audio that is choppy or delayed, GM engineering is aware of the issue and working on a resolution.
• 10247340Nov 2, 2023Visibility (wipers, defrost, mirrors). This Preliminary information communicates how the HVAC setting operates during a remote vehicle start.
• 10245348Nov 1, 2023Equipment, Engine cooling, Electrical system. This bulletin provides a procedure to program the BCM to correct the customers concern of RKE idle Time-out.
• 10244736Nov 1, 2023Equipment, Other or unknown. Customer Satisfaction Program - certain vehicles, may have a condition in which the trailering label displays incorrect values. Dealers will replace the trailering label.
• 10245253Oct 31, 2023Electrical system, Transmission and drivetrain. This bulletin provides a service procedure to correct a customer concern of a Shake and/or Shudder During Steady Speed and/or Light Throttle Acceleration Between 25 and 50 MPH (40 and 80 KM/H).
• 10245250Oct 30, 2023Wheels. This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
• 10245241Oct 27, 2023Equipment, Engine cooling, Electrical system. This bulletin provides a procedure to program the BCM to correct the customers concern of RKE idle Time-out.
• 10245248Oct 25, 2023Equipment, Electrical system. This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present on network communication circuits.
• 10245244Oct 24, 2023Transmission and drivetrain, Equipment, Electrical system, Steering. This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases - Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering Vibration/Shudder, Intermittent DTCs/MIL Illuminated, Engagement/Disengagement/Ratcheting Concerns.
• 10246012Oct 20, 2023Electrical system. This Preliminary information communicates that you may notice a black screen on their radio display. This can happen for a period of a couple seconds or the entire ignition cycle. Engineering is aware of the issue and investigating.
• 10244247Oct 19, 2023Equipment. Stop Delivery Order Await Communication: Reference Number N232421270. Effective immediately, stop the delivery of those certain 2024 Chevrolet Silverado and GMC Sierra vehicles which are in the attached VIN file and in new vehicle inventory or in transit. Dealers are to wait for further communication. The GM reference number is N232421270.

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