2012 GMC Sierra Denali Technical Service Bulletins

1,703 technical service bulletins (TSBs) are on record for the 2012 GMC Sierra Denali. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10112531Nov 1, 2012Brakes. This Preliminary Information communication provides information to the technician about hairline cracks may be noticed in the pad friction material, when performing a brake inspection. Technician should be advised that the hairline cracks do not affect the operation of the brake system and the pads should not be replaced if only hairline cracks are found.
• 10112530Nov 1, 2012Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a high pitch buzz, whine, squeal, or hum noise from the radio display. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
• 10112529Nov 1, 2012Equipment. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle.
• 10112528Nov 1, 2012Electrical system. This Preliminary Information communication provides information to the technician about vehicles that during battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system. Technician should understand the power cycles of the various OnStar systems. All Generation 6, 7, 8, and 9 systems are powered up continuously for 48 hours from ignition…
• 10112526Oct 31, 2012Brakes, Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a "Service Stability Message" appears on the Drivers Information Center. Technician will find Diagnostic Trouble Code C0561 set in the Electronic Brake Control Module. Technician will need to address any other Diagnostic Trouble Codes that are set in the vehicle first before working on Diagnostic Trouble Code…
• 10112525Oct 31, 2012Body and structure, Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a vibration, moan, or buzz type noise heard from either inside the passenger compartment, or from under the hood. Technician will need to replace the new design hose with the first design hose. Technician will also rotate the inlet heater hose.
• 10112527Oct 29, 2012Equipment. This Preliminary Information communication provides information to the technician about vehicles that have the content theft alarm is inoperative. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. Technician should be advised that the vehicle must have Keyless Entry Regular Production Option Code (AU0/AU3) and Regular Production Option Code YE9 or Y91 to…
• 10112519Oct 29, 2012Suspension, Wheels. This Preliminary Information communication provides information to the technician about vehicles that have grease leaking from front hub bearings. Technician should not replace the bearing for grease purge. Technician should be advised to not clean the purged grease from the area immediately on or adjacent to the seals because this grease provides additional protection.
• 10118658Oct 24, 2012Fuel system. This preliminary informational bulletin provides Information for Diesel Particulate Filter (DPF) Service Regeneration Documentation.
• 10112515Oct 23, 2012Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicle that has a squawk or grunt type noise when shifting from 2nd to 3rd gear. Technician should replace the 3-4 clutch Friction and Steel Clutch Plates along with the Apply Plate and Selective Backing Plate.
• 10112512Oct 22, 2012Seats, Equipment. This Preliminary Information communication provides information to the technician about vehicles that are unable to set a personalized easy exit seat and/or power tilt column position and they will only move a predetermined amount. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10112508Oct 22, 2012Tires. This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks and Utilities may ask if they can lower their tire pressures. Tire pressures being set to the "Tire and Loading Label" will ensure the safe handling and ride characteristics of the truck and should not be lowered.
• 10112494Oct 18, 2012Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts. Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.
• 10112491Oct 17, 2012Visibility (wipers, defrost, mirrors), Equipment. This Preliminary Information communication provides information to the technician about vehicles that have passenger window express down feature is inoperative. Technician should be advised that models equipped with either Memory Seats Regular Production Option Code (AN3) and/or Power Folding Mirrors Regular Production Option Code (DL3) will have the passenger window express down feature.
• 10112487Oct 17, 2012Electrical system, Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have a lack of power on initial acceleration from a stop when the ambient temperature is approximately 103 Fahrenheit or greater and may include engine detonation or pre-ignition type events as temperatures approach 120 Fahrenheit. Technician will need to perform published Service Information diagnosis first.
• 10118643Oct 16, 2012Equipment. This preliminary informational bulletin provides a list of corrections for multiple concerns regarding Unexpected Loss of Radio Audio (Radio Goes Silent/No Sound) and Other Blackberry Phone - Bluetooth Issues
• 10118641Oct 16, 2012Exterior lighting, Electrical system. This informational bulletin provides information on Available BCM Calibrations to Restore Bulb Outage Detection on Vehicles Produced by a Second Stage Manufacturer (Upfitter), Turn Signals Flash Fast after Factory Box Removed
• 10118640Oct 15, 2012Engine cooling, Fuel system. This informational bulletin provides information for Identifying Non-GM ECM Calibration Use and Power-up Hardware Detection in Duramax Diesel Engines - Photograph Tech 2 Calibration IDs, Calibration Verification Numbers (CVNs) and Transmission Data Screen
• 10118639Oct 15, 2012Engine cooling. This informational bulletin provides Information on Identifying Duramax Diesel Overpower Engine Breakdown/Non-Function Due to Aftermarket Power-Up Devices vs Non Overpower Engine Non-Function of Pistons, Cylinders, Valvetrain Components, DTC P003A or P111D Set
• 10118638Oct 15, 2012Engine cooling. This informational bulletin provides information on Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2
• 10118637Oct 15, 2012Equipment. This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the part numbers for the labels.
• 10118635Oct 15, 2012Visibility (wipers, defrost, mirrors). This preliminary informational bulletin provides a procedure for relearning the power folding mirriors and road testin to verify they correct a condtion of the power folding mirriors glass shakes, flutters at normal driving conditions.
• 10118634Oct 15, 2012Transmission and drivetrain. This warranty administration bulletin provides information on the change in automatic transmission add conditions documentation and claim submissions
• 10112477Oct 15, 2012Transmission and drivetrain, Body and structure. This Preliminary Information communication provides information to the technician abut vehicles that have a knock noise or vibration from the engine or transmission. Technician will need to inspect the flex plate. The flex plate and transmission bell housing should be replaced if the flex plate is found cracked.
• 10112472Oct 15, 2012Electrical system. This Preliminary Information communication provides information to the technician about vehicles that if the ignition key is turned to the start position, and then released when the engine begins cranking, the engine will continue cranking for a few seconds or until the vehicle starts. Some customers may state that this feature is inoperative.
• 10118632Oct 12, 2012Wheels, Tires. This informational bulletin provides information on how to properly mount and balance wheels and tires on heavy duty truck models only
• 10112470Oct 12, 2012Electrical system, Equipment, Vehicle speed control. This Preliminary Information communication provides information to the technician about vehicles that have an instrument panel backlighting flashes, flickers or inoperative, unwanted horn activation, radio controls inoperative or unwanted activation, OnStar unwanted activation, and cruise control inoperative.
• 10112469Oct 12, 2012Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that the Malfunction Indicator Lamp is illuminated and the vehicle has a harsh 1-2 shift. Technician may find Diagnostic Trouble Code P0741 set in the Transmission Control Module. Technician will need to replace the torque converter clutch solenoid and wire harness with part number 24237980.
• 10112468Oct 12, 2012Visibility (wipers, defrost, mirrors). This Preliminary Information communication provides information to the technician about the percentage of Ultraviolet protection or tint offered by the windshield or side glass. Technician should be advised Windshield reduces Ultraviolet rays down to 4% or less. Front side door glass reduces Ultraviolet rays down to 35% or less. Windshields are SOLAR glass with a light transmittance of >/=70%. Front door glass are…
• 10118630Oct 11, 2012Body and structure. This preliminary informational bulletin provides a procedure on how to clean overspray from chorme bumpers for concerns related to an apperance of discoloration or corrosion near edges/openings of chrome bumpers
• 10112465Oct 11, 2012Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio "maximum number of phones are currently paired to the vehicle". Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle.
• 10112463Oct 11, 2012Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that have a groan, growl, or moan coming from the vehicle when operating the vehicle in four wheel drive. Driving on clean, dry pavement in Four-Wheel Drive High or Four-Wheel Drive Low for an extended period of time may cause premature wear on your vehicle's power train.
• 10118626Oct 10, 2012Equipment. This warranty administrational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm
• 10118623Oct 9, 2012Equipment. This warranty administrational bulletin provides information on courtesy transportation and roadside assistance programs offered through GM.
• 10112457Oct 9, 2012Transmission and drivetrain, Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a ticking noise when driving above 30 miles per hour in third and fourth gear. Technician will need to replace the Reaction Carrier and the Low and Reverse Roller Clutch.
• 10112455Oct 8, 2012Equipment, Body and structure, Latches, locks and linkages. This Preliminary Information communication provides information to the technician about vehicles that unable to program the key fobs to the vehicle. Technician will need to contact Techline Customer Support Center to obtain calibrations if adding Remote Keyless entry.
• 10118619Oct 5, 2012Equipment. This informational bulletin provides information on newly release bulletins used to fi the vehicles in the field the first time.
• 10112454Oct 5, 2012Equipment, Seats. This Preliminary Information communication provides information to the technician about vehicles that the front and/or rear heated seats are inoperative and/or the driver's power seat only moves in short bursts each time the seat switch is operated. Technician will need to reprogram only the affected module (Memory Seat Module, Rear Heated/Vented Seat Module, or Front Seat Heating Control Module) with updated…
• 10112452Oct 5, 2012Electrical system. This Preliminary Information communication provides information to the technician about vehicles that the cruise control being inoperative. Technician may find Diagnostic Trouble Code B3894 set in the Trailer Brake Control Module. Technician should follow published Service Information diagnostics first. Technician should check the "Master Cylinder Pressure" sensor parameter listed in the Trailer Brake Control…
• 10112451Oct 5, 2012Visibility (wipers, defrost, mirrors). This Preliminary Information communication provides information to the technician about vehicles that have passenger window express down feature is inoperative. Technician should be advised that models equipped with either Memory Seats Regular Production Option Code (AN3) and/or Power Folding Mirrors Regular Production Option Code (DL3) will have the passenger window express down feature.
• 10112447Oct 4, 2012Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that may have a ticking noise when driving above 30 miles per hour in third and fourth gear. Technician will need to replace the Reaction Carrier and the Low and Reverse Roller Clutch.
• 10247655Oct 1, 2012Tires, Other or unknown. Questions Regarding Reducing Tire Pressures.
• 10246951Oct 1, 2012Equipment. Programming And Activation Of Replacement OnStar Modules.
• 10246593Oct 1, 2012Transmission and drivetrain. Warranty Administration ? Change in Automatic Transmission Add Condition Documentation and Claim Submission
• 10245294Oct 1, 2012Tires. Questions Regarding Reducing Tire Pressures.
• 10253136Sep 1, 2012Transmission and drivetrain. Transmission Valve Body.
• 10247721Sep 1, 2012Exterior lighting, Transmission and drivetrain, Air bags. Stability Message Low Power Brake Light And Cruise Control Operation.
• 10247704Sep 1, 2012Suspension. Rattle Squeak Clunk Bump Noise From Front Suspension.
• 10247066Sep 1, 2012Vehicle speed control, Brakes. Stability Message Low Power Brake Light And Cruise Control Operation.
• 10245288Sep 1, 2012Electronic stability control. Unwanted Stability Activation And/Or C0710.

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