2004 GMC Sierra Technical Service Bulletins

261 technical service bulletins (TSBs) are on record for the 2004 GMC Sierra. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10108599Jul 17, 2017Suspension. This technical bulletin provides a procedure to lube the rear leaf springs on vehicles with the condition of a squeak noise originating from the rear of the vehicle.
• 10113406Feb 8, 2017Body and structure. This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10113364Jan 31, 2017Brakes. This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
• 10114431Feb 23, 2016Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
• 10112299Jan 27, 2016Equipment. This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only)
• 10112272Jan 14, 2016Engine. This informational bulletin provides information on close coupled converters and there affect on newly installed engines or engines during there break in period.
• 10113664May 29, 2015Transmission and drivetrain. This informational bulletin provides technicians with information regarding automatic transmission oil cooler flow test essential tool J-45096 TransFlow®.
• 10113662May 27, 2015Fuel system, Other or unknown. This informational bulletin provides dealership personnel with information on flexible fuel vehicles (FFVs) and the usage of E85 fuel in GM vehicles.
• 10113654May 15, 2015Equipment. This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
• 10114470Apr 17, 2015Equipment, Electrical system. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10113722Mar 2, 2015Equipment. This informational bulletin provides information on communication with OnStar® module after Canadian cellular upgrade.
• 10113720Mar 2, 2015Equipment. This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
• 10114408Feb 13, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The…
• 10113531Feb 9, 2015Equipment. This warranty administration bulletin provides information to clarify proper transaction administration of GM Dealer Empowerment Program and Goodwill Cases.
• 10114352Jan 15, 2015Wheels, Tires. This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
• 10114343Jan 14, 2015Equipment. This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This…
• 10114342Jan 14, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10114299Oct 17, 2014Equipment. This informational bulletin provides a quick guide to updating which model vehicle after replacing the IPC.
• 10056354Sep 1, 2014Engine, Engine cooling. Gmc/chevrolet: engines, with egr system, has leakage from egr cooler engine coolant into the combustion chamber. Model 2002-15 silverado, sierra, 2004-09 kodiak c4500-c5500, topkick c4500-c5500, 2006-15 express, savana.
• 10054261Sep 1, 2014Brakes. Chevrolet/gmc/cadillac: anytime hydraulic brake pipes assembly need replacing, pre-formed and pre-flared brake pipes are available, except rear axle crossover pipe. Model 1999-2007 silverado, sierra, 2000-2006 escalade models, avalanche, suburban, tahoe, yukon models. *pe updated 7/18/14. *pe updated 12/9/14.
• 10112196Aug 26, 2014Equipment, Hybrid propulsion system. This Preliminary Information communication advises the technician that parallel hybrid truck parts are on parts restriction. Dealer will need to call General Motors Technical Assistance Center for further assistance.
• 10058259Jul 16, 2014Engine cooling. General motors: an optional engine block heater plug in for onboard ac power and with continuous usage will result in shorting of wires, over heating system, electrical failure and compartment engine fires. Model 2003-15 express cut away vans, silverado chassis cab, savana cut away vans, sierra chassis cab.
• 10112069May 14, 2014Engine, Engine cooling. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Technician may find Diagnostic Trouble Codes P0420 and or P0430 stored. Technician should be advised that the catalytic converter efficiency Diagnostic Trouble Codes P0420 and P0430 are disabled for the first…
• 10112009Jan 21, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.
• 10112401Oct 9, 2013Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that have not engagement into drive, delayed, no engagement into reverse, and or a range inhibit. Technician may find Diagnostic Trouble Codes P0701, P0731, P0732, P0733, P0734, P0736, P0751, P0756, P0761, P0776, P0843, P0848, P0873, P0877, P0894 or P2723. Technician should follow published Service Information…
• 10112382Oct 1, 2013Visibility (wipers, defrost, mirrors). This Preliminary Information communication provides information to the technician about the percentage of UV protection or tint offered by the windshield or side glass. Technician should be advised Windshield reduces UV rays down to 4% or less. Front side door glass reduces UV rays down to 35% or less. Windshields are SOLAR glass with a light transmittance of >/=70%. Front door glass are Solar glass with a light…
• 10113494Aug 19, 2013Equipment, Engine cooling. This informational bulletin provides information on close-coupled converter and engine replacement.
• 10113483Aug 5, 2013Tires. This warranty administration bulletin provide policy information new tire warranty program and global warranty management submission information.
• 10113059Jun 24, 2013Engine cooling. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Technician may find Diagnostic Trouble Codes P0420 and or P0430 stored. Technician should be advised that the catalytic converter efficiency Diagnostic Trouble Codes P0420 and P0430 are disabled for the first…
• 10038344Jun 1, 2013Latches, locks and linkages. Gm: the front or rear door may not open from the inside or outside handle, the door will not unlock with any method. The probably cause an incorrect installation of a handle component. *rm updated on 7/26/2013. All 2014 and prior gm passenger cars and trucks.
• 10112984Apr 18, 2013Equipment, Hybrid propulsion system. This Preliminary Information communication advises the technician that the 2004-2007 Parallel Hybrid Truck parts will be placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10112900Mar 13, 2013Electrical system. This Preliminary Information communication provides information to the technician about vehicles that will not move in forward or reverse. Technician may find Diagnostic Trouble Code P0877 or P2723 set. Technician will need to inspect the valve body separator plate orifices for debris.
• 10023751Feb 1, 2013Transmission and drivetrain. Engine surge or stall at stop and/or dtc p0742 possible tcc applied. Equipped with allison lct1000 transmission rpo m74 or mw7. *nj updated 4/22/13.
• 10112737Jan 23, 2013Electrical system. This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 miles per hour at any given speed when looking straight at the needle.
• 10112697Dec 27, 2012Equipment, Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308.
• 10113843Dec 17, 2012Equipment. This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor Operations and Customer Enthusiasm
• 10112681Dec 17, 2012Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that may have a planetary gear whine noise in first and second gear. Technician should compare the noise to a like vehicle. Technician will need to check the build date of the transmission, if it was built after 09/01/2003 and it is determined that a vehicle has an abnormal amount of noise, perform the rear unit end…
• 10112655Dec 12, 2012Tires, Wheels. This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
• 10113837Dec 7, 2012Equipment. This informational bulletin provides a list off all the issues revolving around new vehicles for a one stop place to find growing concerns around them.
• 10112614Nov 29, 2012Equipment. This Preliminary Information communication provides information to the technician about customers may inquire about the availability of the passenger compartment air filter. Dealer should advise the customer starting in 2003 the passenger compartment air filter is no longer available as a factory option.
• 10112546Nov 6, 2012Brakes. This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
• 10112523Oct 30, 2012Transmission and drivetrain, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have slip in forward ranges immediately after replacing the input housing. Technician will inspect the 3-4 clutches and the forward clutch oil feed passages for leakage between circuits. Technician should apply regulated compressed air to the 3-4 clutch feed hole and the forward clutch feed hole one at a time with…
• 10112519Oct 29, 2012Wheels, Suspension. This Preliminary Information communication provides information to the technician about vehicles that have grease leaking from front hub bearings. Technician should not replace the bearing for grease purge. Technician should be advised to not clean the purged grease from the area immediately on or adjacent to the seals because this grease provides additional protection.
• 10038760Jan 1, 2012Equipment. General motors service campaign: see document search button for owner letter. The hvac blower may not work at certain functions or may become inoperable. There could be a burning smell or smoke. *rm updated 4/6/12.
• 10038294Jan 1, 2012Seat belts. Gm: there are seat belt problems: difficulty latching and unlatching buckle. Buckle release button is sticking. Seat belt warning light illuminated. Likely caused by sticky beverages that are spilled into the buckle assembly. *rm updated 4/3/12.
• 10043185Nov 1, 2011Transmission and drivetrain. Cadillac/chevrolet/gmc/hummer: some suvs and trucks are exhibiting a condition where by grinding/ratcheting type noise coming from automatic transmission when shifting into park while in 4wd low (4lo) range.
• 10036464May 1, 2011Engine cooling. Buick/cadillac/chevrolet/gmc/hummer/pontiac/saab: oil consumption and/or exhaust smoke-possible pcv baffle or lifter concern. Upon inspection, obvious oil will be found in the intake manifold and/or pcv vacuum tube. *pe updated 3/21/11. *pe updated 5/9/11. *pe updated 5/25/11. *pe updated 06/16/2011. *kb updated a second time on 06/16/2011. *kb updated 6/27/11.
• 10022671Apr 1, 2011Steering. Gear box power steering pump, p/s performance concerns. *nj updated on 6/30/2011.
• 10037492Mar 1, 2011Engine cooling. Gm: there is an intermittent engine light on due to five possible internal trouble codes. There may also be an extended crank after filling the fuel tank. *rm updated 5/31/11. *pe updated on 06/16/2011. *kb updated a second time on 06/16/2011.
• 10038295Feb 1, 2011Other or unknown. Gm: information on fixing multiple situations right the first time.

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