2017 GMC Sierra Technical Service Bulletins

883 technical service bulletins (TSBs) are on record for the 2017 GMC Sierra. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10111744Dec 19, 2016Equipment. This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
• 10111779Dec 14, 2016Equipment. This informational bulletin provides information for the (GWM) and (WPC) on parts return program.
• 10111723Dec 14, 2016Lane departure, Back-over prevention (rear camera). This Preliminary Information communication provides information to the technician about vehicles that have that may have Service Front Camera, Service Lane Departure Warning, and Service Lane Keep Assist Message. Technician may find Diagnostic Trouble Code B1008 Sym 4B set. Technician will need to check the windshield to ensure it is not aftermarket. Technician will also check for anything that may impair the front…
• 10111722Dec 14, 2016Wheels, Suspension, Body and structure. This Preliminary Information communication provides information to the technician about vehicles that have a creak, click, pop, and or crack type noise from the front suspension or front frame area while making tight turns. Technician will need to loosen and then re-torque the four front frame cross member nuts and bolts.
• 10111721Dec 14, 2016Electrical system, Engine. This Preliminary information communication advises technicians that the NOX Sensors for the 2017 6.6L diesel engine Regular Production Option Code (L5P) will be placed on a parts restriction through the Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10111720Dec 14, 2016Fuel system. This Preliminary information communication advised technicians that the NOx Catalyst and Reductant Injector will be placed on a parts restriction through the Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10111772Dec 13, 2016Equipment, Transmission and drivetrain. This technical bulletin provides a procedure to reprogram the TCM to correct the DTC set.
• 10111718Dec 13, 2016Equipment. This Preliminary Information communication advises the technician that the 2017 6.6L Duramax Diesel Close Coupled Diesel Oxidation Catalyst, Diesel Particulate Filter and Particulate Sensor will be placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10111716Dec 12, 2016Electronic stability control, Steering, Lane departure. This Preliminary Information communication provides information to the technician with additional information on the functionality of Lane Keep Assist. Starting with 2016 model year Lane Keep Assist Regular Production Option Code (UHX) replaced Lane Departure Warning Regular Production Option Code (UFL). Lane Keep Assist is designed to assist the driver in keeping the vehicle from drifting out of a driving lane…
• 10111715Dec 12, 2016Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
• 10111714Dec 12, 2016Equipment. This Preliminary Information communication provides information to the technician about vehicles that the navigation system will be unable to enter addresses that contain diacritics using the touch screen. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
• 10111711Dec 12, 2016Equipment. This Preliminary Information communication provides information to the technician about vehicles that have installed an aftermarket bed cap or topper may question where they can wire in the center high mounted stop light for the cap or topper. Provisions for the center high mounted stop light have been provided at the Rear Body Junction Block (X63A) connector X6 terminal 1 for 2014-2015 model years.
• 10111709Dec 12, 2016Engine, Electrical system. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that have a no crank or a start and then immediate stall, Service Engine Soon Malfunction Indicator lamp may not be on when the ignition is in the run position. Technician may find Diagnostic Trouble Codes P0513 and or P262B may also be set. Technician will pulled the driver sill plate and…
• 10111705Dec 12, 2016Steering. This Preliminary Information communication provides information to the technician on vehicles that may have an intermittent high idle. If a technician has duplicated, or the customer description aligns with the speeds mentioned in the idle speed description tables, the idle speed should be considered a normal characteristic of current vehicle design.
• 10111743Dec 9, 2016Suspension. This informational bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
• 10111740Dec 9, 2016Equipment. This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
• 10111741Dec 7, 2016Equipment. This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.
• 10111758Dec 6, 2016Transmission and drivetrain. This technical bulletin provides a procedure on how to test and perform a clutch learn procedure to correct delayed clutch engagement.
• 10111742Dec 5, 2016Equipment. This warranty administration bulletin provide policy information for GM dealer empowerment program and goodwill procedures.
• 10111694Dec 1, 2016Electrical system. This Preliminary Information communication provides information to the technician about the Upfitters questions about installing aftermarket electrical accessories. Dealer should reference the latest version of General Motors Upfitter Integration Bulletin 115 for this information. It can be found at http://www.gmupfitter.com.
• 10111693Dec 1, 2016Exterior lighting. This Preliminary Information communication provides information to the technician of the snow plow headlamps inoperative after switching from the factory headlamps to the snowplow headlamps. There may be a diagnostic trouble code B2575 and or a B2699 set in the body control module. Technician is to refer to the latest version of the General Motors up-fitter integration bulletin 116 for additional information these…
• 10138009Nov 30, 2016Equipment. This engineering information bulletin ends the need for information from the field on vehicles that have the condition of the Air bag light illuminated and SIR codes set within the SIR module.
• 10114858Nov 30, 2016Equipment, Wheels. This Preliminary Information communication provides information to the technician about removing the tinnerman push nuts when installing the accessory 22" 6-Spoke Split Chrome Wheels Regular Production Option Code (SEU) or during any service requiring wheel removal.
• 10114857Nov 30, 2016Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a poor Heater-Vent-Air Conditioning air flow from the passenger side far right dash vent when compared to the other dash vents. Technician will need to remove the Heater-Vent-Air Conditioning air distributor duct. Technician can now cut out the portion of the deflector to increase air flow.
• 10114855Nov 30, 2016Latches, locks and linkages. This Preliminary Information communication provides information to the technician about owners that want the auto door lock disabled. There is no avalible setting or Body Control Module calibration to turn off the auto door locks.
• 10114854Nov 30, 2016Electrical system. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that have a click, rattle or a squeak nose coming from the dash. Technician will use Service Information to locate the Accessory AC and DC Power Control Module located to the right of the steering column. Remove the power inverter module and apply two sided tape to the module bracket to insulate…
• 10114853Nov 30, 2016Equipment. This Preliminary Information communicates New model features of the 2016 and 2017 Silverado and Sierra eAssist.
• 10114852Nov 30, 2016Electrical system. This Preliminary Information communication provides information to the technician about vehicles voice recognition inoperative for calling Bluetooth phone contacts. Technician will need to Clear All Private Data and re-pair any phones that were deleted.
• 10114851Nov 30, 2016Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that have a Harsh Shift 1/2 and 2/3 and Sputter Applying Throttle Between 0 and 30%, Rough idle. Technician may find Diagnostic Trouble Codes P0101, P0171, P0172, P0174, and or P0175. Technician should inspect for cast flashing near the Mass Air Flow sensor as seen below.
• 10114850Nov 30, 2016Steering, Visibility (wipers, defrost, mirrors), Electrical system, Electronic…. This Preliminary Information communication provides information to the technician about vehicles that may have any of these concerns remote keyless entry, passive Entry and Start Inoperative, No Fob detect message on driver information center, service tire pressure system, no audio, touch screen Inoperative, Steering Wheel Controls Inoperative, Service Stabilitrak, rear power windows inoperative, rear wiper…
• 10137995Nov 29, 2016Electrical system, Forward collision avoidance, Equipment. This technical bulletin provides a procedure to reprogram the FVCM if the battery has issues that are related to the front camera module.
• 10137956Nov 29, 2016Transmission and drivetrain, Equipment. This technical bulletin provides a procedure to flush and drain fluids for the transmission to eliminate a shake and/or shudder during a light throttle acceleration between 48 and 104 KM/H (30 and 65 MPH) at a steady state.
• 10114849Nov 29, 2016Equipment, Engine cooling. This Preliminary information communicates that the 2017 Chevrolet Silverado and GMC Sierra with the 6.6 L5P engines Turbocharger and Actuator will be placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10114848Nov 23, 2016Equipment. This Preliminary Information communication advises the technician how determine if the vehicle is equipped with wireless fidelity. Technician should check the Regular Production Option Code list for (VV4).
• 10114847Nov 22, 2016Engine cooling, Fuel system. This Preliminary Information communication advises the technician that the 6.6L Diesel engine Regular Production Option Code (L5P) EGR Valve Part number 12677567 will be placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10114846Nov 22, 2016Fuel system. This Preliminary information communication advises the technician that the 2017 Chevrolet Silverado and GMC Sierras equipped with the 6.6L diesel engine Regular Production Option Code L5P the following fuel system part numbers 12678990, 12678991, 12678992, 12678993, 12647909, and 55495697 will be placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact General…
• 10138001Nov 21, 2016Body and structure. This preliminary informational bulletin adds the 2016 model year to repair information to correct a customer concern of the hood fluttering, vibrating or displaying visible motion at highway speeds or over rough road surfaces.
• 10114842Nov 18, 2016Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
• 10114839Nov 18, 2016Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have Trailer connection not recognized or ?Check Trailer wiring? or ?Service Trailer Brake? message. Technician may find Diagnostic Trouble Codes C1112, C1113, C1114, C111B, U1556, and/or U1505. Technician will need to inspect the Trailer Brake Power Module connector for corroded terminals and replace as necessary.
• 10137988Nov 16, 2016Equipment, Engine cooling. This Technical bulletin provides a procedure on how to perform a quick test to check if the DPF is the cause of excessive soot from the tailpipe.
• 10137985Nov 15, 2016Equipment, Electrical system, Engine cooling. This informational bulletin provides information on a Service Emission System Message and/or a Malfunction Indicator Lamp illuminated. This usually occurs after recently filling the DEF tank with the ignition in the on position due to some DEF fill equipment uses pumps that create a high level of temporary aeration of the DEF fluid being dispensed in the tank.
• 10114833Nov 15, 2016Equipment. This Preliminary Information communication provides information to the technician about vehicles that when adjusting the Heater-Vent-Air Conditioning controls the Heater-Vent-Air Conditioning display is blank and/or various selections missing from radio Settings menu intermittently. Technicians will find the Heater-Vent-Air Conditioning does change but the lower radio display is blank. Technician will need to…
• 10114831Nov 15, 2016Equipment, Fuel system, Engine. This Preliminary Information communication provides information to the technician about engine block that have a possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, an out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
• 10114830Nov 15, 2016Transmission and drivetrain, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have harsh concerns. Technician are advised to use GDS2 software to confirm which shift is causing the concern. On low mileage vehicles technician are instructed to perform a drive learn procedure. On higher mileage vehicles technicians are instructed to remove the transmission fluid pan and inspect for debris.
• 10114829Nov 15, 2016Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have an exhaust leak, noisy exhaust, or noise mid-vehicle. Technician will need to check for an unseated pipe to pipe mid-joint connection. Technician will need to install new exhaust band.
• 10138013Nov 14, 2016Engine cooling. This engineering informational bulletin is requesting information from the field on vehicles that have the condition of a MIL or a engine misfire due to a loose spark plug wire.
• 10137624Nov 14, 2016Equipment. This warranty administration bulletin provide policy information on the change in product field action customer reimbursement procedure.
• 10137622Nov 10, 2016Visibility (wipers, defrost, mirrors), Body and structure. This Informational bulletin describes warranty part reviews where door glass had chips or scratches.
• 10137616Nov 9, 2016Equipment, Tires. This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
• 10114825Nov 8, 2016Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that have harsh shifts concerns. Technicians will use Global Diagnostic System 2 software to confirm which shift is causing the concern. On low mileage vehicles technician are instructed to perform a drive learn procedure. On higher mileage vehicles technicians are instructed to remove the transmission fluid pan and…

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