2013 GMC Terrain Technical Service Bulletins

1,935 technical service bulletins (TSBs) are on record for the 2013 GMC Terrain. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10112278Jan 19, 2016Steering. This technical bulletin provides a procedure to flush and bleed the power steering system to correct a condition of power steering noise or fluid leak from power steering pump, gear or high pressure hose during extreme low temperature conditions.
• 10112277Jan 19, 2016Equipment, Electrical system. This technical bulletin provides a procedure to update your apple product to the latest software version to correct a condition of infotainment system will not return to media after bluetooth call ends
• 10112272Jan 14, 2016Engine. This informational bulletin provides information on close coupled converters and there affect on newly installed engines or engines during there break in period.
• 10246963Jan 13, 2016Equipment. Changing Turn-By-Turn Voice Response To Metric Or English Units
• 10112267Jan 13, 2016Equipment, Body and structure. This preliminary informational bulletin provides a procedure to install retainers to the carpet to correct a condition of the carpet pulling loose from under driver side body hinge pillar trim panel
• 10112264Jan 7, 2016Body and structure. This informational bulletin provides information on removing paint stains on the under side of protective shipping film
• 10250067Jan 1, 2016Equipment. Infotainment System Will Not Return to Media After Bluetooth Call Ends
• 10246639Jan 1, 2016Steering. Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Hose During Extreme Low Temperature Conditions
• 10061383Jan 1, 2016Transmission and drivetrain. Summary to be provided on a future date.
• 10115003Dec 30, 2015Engine cooling. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses.
• 10114987Dec 21, 2015Equipment. This Preliminary Information communication provides information to the technician some vehicles with radio Regular Production Option Code UFU, UP9, or UHQ may have some Bluetooth issues, radio freezing up, XM graphics issues or radio reboot. Technician will update the radio using TIS2Web.
• 10114977Dec 18, 2015Equipment. This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
• 10089499Dec 18, 2015Electrical system. 15747 - customer satisfaction program. Certain 2013 model year buick encore, lacrosse, regal, verano, chevrolet camaro, cruze, equinox, malibu, volt, gmc terrain model vehicles equipped with panasonic color navigation and color connected radios (rpo uhq or ufu & up9), may have a condition that could affect travel link (weather, movies and fuel information) selections included with current paid siriusxm satellite…
• 10089436Dec 18, 2015Electrical system. 15747 - customer satisfaction program. Certain 2013 model year buick encore, lacrosse, regal, verano, chevrolet camaro, cruze, equinox, malibu, volt, gmc terrain model vehicles equipped with panasonic color navigation and color connected radios (rpo uhq or ufu & up9), may have a condition that could affect travel link (weather, movies and fuel information) selections included with current paid siriusxm satellite…
• 10114954Dec 9, 2015Fuel system, Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442…
• 10114945Dec 4, 2015Engine cooling. This Preliminary Information communication advises the technician what to inspect if codes P0016 and/or P0017 are setting on a properly timed engine or a condition of the vehicle cranks but will not start. Technician should inspect the respective intake or exhaust camshaft reluctor to see if it has spun on the camshaft. The reluctor cannot be repositioned so the camshaft must be replaced. The new camshafts come…
• 10248421Dec 1, 2015Equipment. SiriusXM Travel Link Feature Availability
• 10201115Dec 1, 2015Equipment, Other or unknown. OnStar Voice Fallback Number Update
• 10201098Dec 1, 2015Transmission and drivetrain, Engine. OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
• 10190504Dec 1, 2015Electrical system, Equipment. IPC Odometer Programming Method Quick Reference Guide Season Odometer Programming Methods in Use Today 1. IPC reprogramming and setup using the service programming system (SPS). 2. Odometer setup at the electronic service center (ESC) when using an exchange IPC/DIC. 3. Tech 2® – The Tech 2 is used to set up a replacement BCM, which includes loading the odometer value that is displayed and stored in the IPC.
• 10190503Dec 1, 2015Engine, Transmission and drivetrain. OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
• 10114939Dec 1, 2015Engine. This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of…
• 10137258Nov 30, 2015Equipment. This informational bulletin provides information for technicians on the reuse of fasteners and the proper reading of torque specifications.
• 10137257Nov 30, 2015Body and structure. This preliminary informational bulletin adds the 2016 model year to information to correct a customer concern on opening hood when hood primary latch release cable is inoperative.
• 10115143Nov 30, 2015Engine cooling. This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
• 10137255Nov 25, 2015Tires, Wheels. This informational bulletin provides additional information to the technician on how to check for Tire Radial Force Variations and the difference between balancing a flange and flangeless rim.
• 10115138Nov 25, 2015Equipment, Suspension. This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer…
• 10115129Nov 23, 2015Engine. This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of…
• 10115128Nov 23, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
• 10075740Nov 23, 2015Engine. If a vehicle comes into the dealership with a knock noise, seized engine, lower end squeak or squeal or any condition that you suspect a rod or main bearing failure.
• 10137249Nov 20, 2015Equipment. This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
• 10137246Nov 20, 2015Equipment. This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
• 10115122Nov 17, 2015Transmission and drivetrain, Engine, Suspension. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that have a resonance type vibration occurs between 40 to 60 MPH. In most cases the engine must be under a slight load such as Air Conditioning compressor engagement, light throttle, and in 6th gear Torque Converter Clutch applied. Technician will relax the engine and transmission mounts…
• 10137237Nov 12, 2015Electrical system. This warranty administration bulletin adds the 2016 model year to a communication which provides dealership personnel revised wiring repair labor operations and required additional information.
• 10115095Nov 4, 2015Engine. This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of…
• 10115090Nov 3, 2015Exterior lighting, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have turn signal indicators on the Instrument Panel Cluster do not match the audible warnings. Technician will need to test the battery using the GR8. Technician should also verify the charging system is operating correctly.
• 10126403Oct 30, 2015Seats. This technical bulletin provides repair information to correct a customer concern of the driver and/or passenger power seat height stuck in the full-up position, intermittent inoperative seat adjustment or not lowering.
• 10126401Oct 30, 2015Body and structure. This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).
• 10126395Oct 27, 2015Engine cooling. This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
• 10126393Oct 26, 2015Equipment. This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
• 10126385Oct 22, 2015Electrical system, Equipment. This preliminary informational bulletin adds the 2014 - 2016 model years to cleaning information to correct a customer concern of seeing a white film/residue on the IP pad and/or door trim panels.
• 10114909Oct 19, 2015Equipment, Engine. This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.
• 10114908Oct 19, 2015Engine. This Preliminary Information communication provides information to the technician about vehicle that may have black smoke on a cold start. A dual-pulse injection strategy is utilized during engine cold start to reduce the time required to bring the catalytic converter up to operating temperature. This split injection strategy lasts for about 60 seconds on cold start. This process may cause the customer to see…
• 10114903Oct 16, 2015Equipment, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
• 10126375Oct 14, 2015Electrical system, Equipment. This informational bulletin provides information to dealership personnel on the use of non-GM approved battery chargers and booster packs.
• 10114894Oct 14, 2015Suspension, Body and structure. This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be…
• 10126370Oct 13, 2015Equipment, Transmission and drivetrain. This informational bulletin provides information to dealership personnel on proper engine and automatic transmission/transaxle identification.
• 10126369Oct 13, 2015Electrical system. This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.
• 10114878Oct 12, 2015Engine cooling, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
• 10126355Oct 6, 2015Equipment. This warranty administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.

← All problems reported for the 2013 GMC Terrain