2014 GMC Terrain Technical Service Bulletins

1,699 technical service bulletins (TSBs) are on record for the 2014 GMC Terrain. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10078604Apr 5, 2016Electrical system, Body and structure, Visibility (wipers, defrost, mirrors). This preliminary information communication advises the technician the steps on diagnosing the concern. Vehicle's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
• 10078434Apr 1, 2016Transmission and drivetrain. This informational bulletin provide information on the operating characteristics of a manual transmission.
• 10078430Apr 1, 2016Steering. "this technical bulletin provides a procedure to inspect the steering gear for a normal condition of grease or sealant on exterior case of gear due to the manufacturing process."
• 10078423Apr 1, 2016Body and structure. This informational bulletin annouces the availability of a insulator service part for prevention of liftgate rust/corrosion at center applique.
• 10113973Mar 31, 2016Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program 15086 was not completed follow the steps to get the Telematics…
• 10113970Mar 31, 2016Engine cooling. This Preliminary Information communication provides information to the technician that some vehicles may have rattle, tick, or knock type noise. If there are any drivability concerns they should be addressed prior to the following diagnostic progression. Technician will take a sound file or video with sound of the noise prior to dis-assembly. Technician may find this noise hard to isolate to one area in the engine…
• 10112831Mar 30, 2016Wheels. This informational bulletin provides information on chemical staining, pitting, and corrosion on wheels and the proper cleaners to use to fix the conditions due to multiple causes.
• 10112829Mar 29, 2016Equipment. This preliminary informational bulletin provides information on GM is implementing a new service strategy that uses a set of universal coaxial repair kits to service vehicles. This only applies to cable used for high frequency signals, such as cellular (OnStar®), satellite radio (XM) and GPS (navigation). The kits do NOT apply to the AM/FM cables.
• 10112821Mar 24, 2016Electrical system. This preliminary informational bulletin provides information on GM Accessory Remote start not working with onstars remotelink phone applications
• 10113954Mar 22, 2016Fuel system. This Preliminary Information communication provides information to the technician with the steps to diagnose and repair vehicles that may have Service Engine Soon lamp or reduced engine power message came on and was cleared after cycling the key. Also technician may find a P228C set as current or history, and a prior history of High Pressure Fuel Pump replacement, and the customer has been using E85 fuel.
• 10113948Mar 21, 2016Equipment. This Preliminary Information communication provides information to the technician about iPhones will not always autoconnect through Bluetooth to the vehicle. If the vehicle has more than one device listed in the Bluetooth device list, and the last device used was an Apple product, the Apple products will not autoconnect. The system will connect to one of the other devices instead. This concern is usually noticed…
• 10112795Mar 15, 2016Equipment. This informational bulletin provides information on what is needed to be prepared for TAC, caller preparedness and checklists and contacting U.S. technical Assistance and the use of strategy based diagnostics
• 10112791Mar 14, 2016Equipment. This warranty administration bulletin provides information on Courtesy Transportation and Roadside Assistance Programs
• 10112789Mar 14, 2016Visibility (wipers, defrost, mirrors). This technical bulletin provides a procedure to relearn the power folding mirriors and road test to correct a conditon of power fold away mirriors glass shakes or flutters at normal driving speeds
• 10112785Mar 10, 2016Equipment, Electrical system. This informational bulletin provides information on Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers
• 10113921Mar 8, 2016Equipment. This Preliminary Information communication advises the technician after the OnStar Canada upgrade the OnStar Vehicle Diagnostic Email report is inoperative. Please communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
• 10112779Mar 7, 2016Electrical system. This informational bulletin provides information on vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak and that this is considered a normal conditon and no repairs are necessary
• 10113914Mar 4, 2016Engine cooling. This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the coil grounds ring terminal at the engine block for the bank with the concern and repair the wire.
• 10113912Mar 4, 2016Equipment. This Preliminary Information communication provides information to the technician about some vehicles that may have a concern of Bluetooth music skipping. This condition is a normal operating characteristic of the vehicle. Streaming music through Bluetooth uses a lot of the radio's processing resources.
• 10112773Mar 3, 2016Electrical system. This informational bulletin provides information on If the radar does not see any vehicles, structures, or objects for 15-25 minutes of driving, the system may think its blocked and display the ?Side Object Detection System Disabled? message.
• 10112771Mar 2, 2016Equipment. This informational bulletin provides information on New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores
• 10112770Mar 2, 2016Electrical system. This informational bulletin provides information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability
• 10112769Mar 2, 2016Equipment. This informational bulletin provides information on Battery Testing and Warranty Replacement Requirements (North America ONLY)
• 10112768Mar 2, 2016Equipment. This informational bulletin provides information on how to properly maintain vehicles in the dealer inventory
• 10112764Mar 1, 2016Equipment. This warranty informational bulletin provides a list of all the required operating procedures and explains them out to what is acceptable and not.
• 10114443Feb 27, 2016Fuel system. This Preliminary Information communication provides information to the technician about vehicles that have an inaccurate fuel gauge. Technician should drive the vehicle to duplicate the concern. The fuel gauge will have a tendency to falsely indicate a lower fuel level than what is actually present. The fuel gauge will take a few minutes to show the correct fuel level. On vehicles equipped with an automatic…
• 10116915Feb 23, 2016Steering. This technical bulletin provides a procedure to reprogram the power steering control module to correct a condition of notchy or stick/slip feeling in steering wheel near center position.
• 10116914Feb 23, 2016Tires, Wheels. This informational bulletin provides information on the proper mounting paste to apply to tires when mounting and balancing them to prevent conditions like Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel)
• 10114431Feb 23, 2016Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
• 10116912Feb 22, 2016Equipment. This informational bulletin provides Information Regarding Servicing Components Located Near SIR Components and how to properly disable the SIR system for repairs at or near
• 10095545Feb 15, 2016Electrical system. This preliminary information communication provides information to the technician on the steps to take to diagnose and repair the vehicles that may have an inaccurate clock. Technician will check for diagnostic trouble codes in the telematics communication interface control module. Ensure that the customer’s concern does not relate to the normal characteristic described in the latest version of pic5839. Technician…
• 10116891Feb 12, 2016Equipment. This informational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)
• 10116890Feb 12, 2016Exterior lighting. This informational bulletin provides an out line on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage and what should be considered warranty replacement and not
• 10116888Feb 11, 2016Equipment. This informational bulletin provides information on Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)
• 10116886Feb 11, 2016Air bags. This informational bulletin provides information on Passenger Presence System (PPS) May Command Seat Belt Reminder Chime and Passenger Airbag Indicator On or Set DTC B101D When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat
• 10096026Feb 11, 2016Equipment. This preliminary information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
• 10095841Feb 11, 2016Engine, Transmission and drivetrain. This preliminary information communication advises the technician that some vehicles may have a service engine soon that comes on. Technician may find a diagnostic trouble code u0101 current or stored history. Technician so check terminal pin fit at transmission connector, under hood fuse block. Also the transmission control module ground will need to be inspected. Technician will review the appropriate service…
• 10116878Feb 9, 2016Electrical system, Equipment. This informational bulletin provides Information on Inappropriate Warranty Claims Submitted for Damaged Radios and Instrument Panel Clusters (IPCs)
• 10116874Feb 8, 2016Exterior lighting. This informational bulletin provides information on exterior lamp condinsation and replacement guidelines
• 10116871Feb 5, 2016Equipment. This informational bulletin provides information on how to properly repair rust on the hem flange on doors for vehicles that have the condition of rust showing at hem flange
• 10116870Feb 5, 2016Equipment. This preliminary informational bulletin provides a procedure to install GM accessory mud guards for vehicles with the condition of road debris on rocker panel at floor door area
• 10116869Feb 4, 2016Electrical system, Vehicle speed control. This technical bulletin provides a procedure to Inspect harness, splice 6 wire pigtail connector. Replace Accelerator Pedal Position (APP) sensor on vehices that have the condition of Malfunction Indicator Light (MIL) ON, Reduced Power Mode and DTCs
• 10114378Feb 3, 2016Equipment, Engine. This Preliminary Information communication provides information to the technician on the step to diagnose and repair vehicles that may have engine misfire and check engine light with any or all cylinder misfires only on deceleration. Technician will need to remove the accessory belts and drive or brake stall at signature RPM. If the concern is gone inspect for debris in the belt or pulleys causing a jump and false…
• 10116863Feb 1, 2016Equipment. This informational bulletin provides information on Behavior of Non-Upgraded OnStar Equipped Vehicles Operating in Canada after Decommissioning of 2G CDMA Cellular Networks
• 10074342Feb 1, 2016Engine, Steering, Electrical system. Summary to be provided on a future date.
• 10112302Jan 28, 2016Seats, Air bags. This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices
• 10112299Jan 27, 2016Equipment. This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only)
• 10112291Jan 26, 2016Electrical system, Steering. This technical bulletin provides a procedure to perform a wire to wire repair on the engine harness to correct Intermittent Multiple IPC Warning Lamps Illuminated, Loss of Power Steering Assist, Service Power Steering Message on DIC, Malfunction Indicator Lamp Illuminated, Multiple HSLAN U-Codes Set
• 10075736Jan 22, 2016Engine. Some customers may complain of an engine oil leak that appeared as they were driving the vehicle in extremely cold ambient temperatures (Generally 0 F /-17 C or Colder). They may also comment that they heard a single "pop" noise right before the oil leak started. Upon inspection, the technician will find that the oil leak is coming from the rear main oil seal of the engine as shown below. This may be the result of…
• 10114355Jan 21, 2016Engine cooling. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses.

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