2016 GMC Terrain Technical Service Bulletins

1,232 technical service bulletins (TSBs) are on record for the 2016 GMC Terrain. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10115125Nov 20, 2015Equipment. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10137245Nov 19, 2015Electrical system, Equipment. This informational bulletin provides information to dealership personnel regarding original equipment battery part numbers and AC Delco replacement battery approved warranty part numbers.
• 10115122Nov 17, 2015Transmission and drivetrain, Engine, Suspension. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that have a resonance type vibration occurs between 40 to 60 MPH. In most cases the engine must be under a slight load such as Air Conditioning compressor engagement, light throttle, and in 6th gear Torque Converter Clutch applied. Technician will relax the engine and transmission mounts…
• 10137237Nov 12, 2015Electrical system. This warranty administration bulletin adds the 2016 model year to a communication which provides dealership personnel revised wiring repair labor operations and required additional information.
• 10115095Nov 4, 2015Engine. This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of…
• 10115090Nov 3, 2015Exterior lighting, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have turn signal indicators on the Instrument Panel Cluster do not match the audible warnings. Technician will need to test the battery using the GR8. Technician should also verify the charging system is operating correctly.
• 10126403Oct 30, 2015Seats. This technical bulletin provides repair information to correct a customer concern of the driver and/or passenger power seat height stuck in the full-up position, intermittent inoperative seat adjustment or not lowering.
• 10126401Oct 30, 2015Body and structure. This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).
• 10126395Oct 27, 2015Engine cooling. This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
• 10126393Oct 26, 2015Equipment. This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
• 10126385Oct 22, 2015Electrical system, Equipment. This preliminary informational bulletin adds the 2014 - 2016 model years to cleaning information to correct a customer concern of seeing a white film/residue on the IP pad and/or door trim panels.
• 10114909Oct 19, 2015Equipment, Engine. This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.
• 10114903Oct 16, 2015Equipment, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
• 10126375Oct 14, 2015Electrical system, Equipment. This informational bulletin provides information to dealership personnel on the use of non-GM approved battery chargers and booster packs.
• 10114894Oct 14, 2015Suspension, Body and structure. This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be…
• 10126369Oct 13, 2015Electrical system. This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.
• 10114878Oct 12, 2015Engine cooling, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
• 10114877Oct 9, 2015Electrical system. This Preliminary Information communication provides information to the technician about vehicles that the clock time will change unwanted and become inaccurate. Technician should check to ensure the radio is set on "Automatic Clock Update" by pressing the clock in the upper right corner of the screen and making sure the box has a check in it. If the time updates correctly while the vehicle is otside, the system is…
• 10126355Oct 6, 2015Equipment. This warranty administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.
• 10126353Oct 5, 2015Equipment. This preliminary informational bulletin provides repair information for a customer concern that the radio screen is blank, locked-up or is frozen, however, the radio audio may still be heard.
• 10126351Oct 5, 2015Steering. This preliminary informational bulletin provides repair information to correct a customer concern of loss of power steering assist, hard to steer, and/or "Service Power Steering" message on in DIC.
• 10126350Oct 5, 2015Equipment. This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
• 10114867Oct 5, 2015Equipment. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles with a rattle, tick, or knock type noise. Technician will use chassis ears to listen to the right and left side of the engine and isolate which bank the noise is from. Technician should now remove the piston and rod assemblies from the affected bank to inspect for a loose rod bushing in the…
• 10126349Oct 2, 2015Wheels. This warranty administration bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment.
• 10114862Oct 1, 2015Equipment. This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.
• 10127253Sep 30, 2015Electrical system. This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative. Technician should inspect the ignition key cylinder door sticks in the up position. If the door is found open do not replace the ignition key cylinder, use a Lubriplate type of lubrication spray and lubricate the ignition key cylinder door. Insert the tip of the key in and out to…
• 10127246Sep 30, 2015Electrical system. This Preliminary Information communication provides information to the technician about a connectivity concern with Bluetooth after phone software is updated or after any vehicle updates for the radio or Human Machine Interface has taken place. Technician should delete all Bluetooth pairings and then reboot the Bluetooth device and the vehicle. After the vehicle and radio is booted back up repair the Bluetooth…
• 10127239Sep 29, 2015Body and structure. This Preliminary Information communication provides information to the technician about vehicle that have a rattle noise from the rear lift gate on rough roads. Technician will need to inspect the lift gate wedges by opening the lift gate, insert paper between the body side & lift-gate side wedges, and then close the lift gate. If the paper cannot be removed, grease lift-gate side wedges.
• 10127230Sep 28, 2015Fuel system. This Preliminary Information communication provides information to the technician to help determine if the vehicle is equipped with factory or aftermarket Compressed Natural Gas, Liquefied Petroleum Gas, or Bi-Fuel Systems. Technician will check for the Vehicle Emission Control Information Label.
• 10127214Sep 21, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp, service Antilock Braking System, Service Stabilitrak, Service All Wheel Drive, Service Suspension Control, or Hard Steering. Technician may find the following Diagnostic Trouble Codes stored C0196, C0186, C0287, C0710, C0045, C0050, C0800, U0077, U0074, U0125…
• 10075420Sep 1, 2015Suspension, Electronic stability control. Summary to be provided on a future date.
• 10059130Sep 1, 2015Body and structure. Chevrolet/gmc: in footwell area of some vehicles, in driver or passenger side, carpet/floor is wet due to sealing that was insufficient or incomplete in front roof of body side seams outer panel. Model 2010-16 terrain, equinox.
• 10114694Aug 26, 2015Body and structure, Visibility (wipers, defrost, mirrors). This Preliminary Information communication provides information to the technician about vehicles that have may a helicopter type noise when a rear window is lowered. This is a normal characteristic of this vehicle, but the concern can be minimized by lowering a front door glass approximately 1 to 2 inches.
• 10114693Aug 26, 2015Visibility (wipers, defrost, mirrors). This Preliminary Information communication provides information to the technician about vehicles with the rear wiper and/or the front rain sense wipers turn off when the vehicle is shifted to neutral. This is the normal operating characteristic of this vehicle. This is called Car Wash Mode.
• 10113818Aug 26, 2015Equipment. This preliminary informational bulletin adds the 2015 and 2016 Model Years to repair information to correct a customer concern of finding a wet carpet/floor in the driver or passenger footwell area.
• 10114686Aug 25, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a blower speed knob only goes to 8 with less than expected high blower speed air flow. Technician should not replace any parts for this concern. Dealer should advise the customer to turn the ECO button Off and On at different blower speed settings 6 through 8 and note the change in the audible sound and air…
• 10059097Aug 24, 2015Transmission and drivetrain, Brakes. General motors: parts for most vehicles, clutch, master cylinder assembly are, required and requested, to be returned and need to reorder replacement parts using same part numbers.
• 10113810Aug 18, 2015Equipment. This warranty administration bulletin provides dealership personnel with policy and procedure requirements for essential tools that include consumable parts (U.S. Only).
• 10113800Aug 10, 2015Transmission and drivetrain, Steering, Equipment. This preliminary informational bulletin provides repair information to correct a customer concern of loss of power steering assist, hard to steer, and/or "Service Power Steering" message on in DIC.
• 10113798Aug 6, 2015Equipment. This preliminary informational bulletin adds the 2016 model year to information regarding removal of rear door paint protection patch as standard equipment.
• 10113797Aug 6, 2015Equipment. This preliminary informational bulletin adds the 2016 model year to information as to elimination of rear seat floor filler trim panel as standard equipment.
• 10113796Aug 6, 2015Equipment. This informational bulletin provides information on the proper use of GM floor mats.
• 10113792Aug 4, 2015Engine cooling. This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.
• 10113788Aug 3, 2015Equipment. This warranty administration bulletin provides policy information on courtesy transportation and roadside assistance programs.
• 10113787Aug 3, 2015Seat belts. This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button sticking.
• 10059175Aug 1, 2015Steering. Buick/cadillac/chevrolet/gmc: due to an improper jump start, the power steering fuse was either blown or failed, causing a hard steering. Or loss of power steering assist. Model 2013-16 lacrosse, regal, malibu, 2010-13 equinox, terrain, 2014-15 elr, 2014-16 impala, 2012-15 verano, 2011-15 cruze, volt.
• 10059095Aug 1, 2015Engine, Engine cooling. General motors: in some vehicles and trucks, when transferring intake manifold to replace an engine long service block, due to internal damage, extreme caution must be taken for component debris via broken, bent or missing intake valves.
• 10138154Jul 30, 2015Equipment, Electrical system, Engine. This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer inventory.
• 10114638Jul 30, 2015Electrical system. This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
• 10138146Jul 28, 2015Engine cooling. This informational bulletin supplies infomation for identifying non-GM (Aftermarket) engine calibrations for gasoline engines using Tech 2® or GDS 2 (U.S. and Canada).

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