2020 Honda Odyssey Technical Service Bulletins

197 technical service bulletins (TSBs) are on record for the 2020 Honda Odyssey. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10181390Oct 12, 2020Electrical system, Equipment. Service Bulletin - There is a popping or crackling from the speakers or no sound from the audio system. You may also see a Network Loss message.
• 10180632Sep 28, 2020Brakes, Equipment. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2017-2020 CR-Vs & 2018-2020 Odysseys with a customer complaint of an unexpected CMBS operation or a brake application. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
• 10180625Sep 28, 2020Equipment, Suspension. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2020 Odysseys with a customer complaint of a noise while going over bumps or uneven road surfaces. The noise can be described as clunk, knock, click, or rattle. In addition, a creaking noise may be heard while turning. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior…
• 10180621Sep 23, 2020Equipment, Back-over prevention (rear camera). Dealer Message - As of Wednesday, September 23, 2020 part 39530-THR-A23 related to Service Bulletins 20-050 "Noncompliance Recall: 2019 - 20 Odyssey Rearview Camera" and "Product Update: 2018 Odyssey Rearview Camera" is available via open ordering.
• 10179871Sep 11, 2020Equipment. Dealer Message - As of Friday, September 11, 2020 all parts related to Service Bulletins 20-049 and 20-058 "Popping or Crackling from the Speakers; No Sound from the Audio System; Network Loss Message and/or Display Issues" are available via open ordering.
• 10179866Sep 10, 2020Brakes. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2017-2020 CR-Vs & 2018-2020 Odysseys with a customer complaint of an unexpected CMBS operation or a brake application. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
• 10179858Sep 10, 2020Suspension. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2020 Odysseys with a customer complaint of a noise while going over bumps or uneven road surfaces. The noise can be described as clunk, knock, click, or rattle. In addition, a creaking noise may be heard while turning. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior…
• 10179391Aug 24, 2020Suspension. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2020 Odysseys with a customer complaint of a noise while going over bumps or uneven road surfaces. The noise can be described as clunk, knock, click, or rattle. In addition, a creaking noise may be heard while turning. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior…
• 10178461Aug 7, 2020Suspension. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2020 Odysseys with a customer complaint of a noise while going over bumps or uneven road surfaces. The noise can be described as clunk, knock, click, or rattle. In addition, a creaking noise may be heard while turning. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior…
• 10178046Jul 29, 2020Electrical system. Dealer Message - Service Bulletins A20-058 and A20-049 are now released to address popping or crackling noises from the speakers, no sound from the audio system, or possibility of a "Network Loss" message due to a poor connection in the MOST Bus Network. Previous distance learning provided temporary repair procedures to address these complaints, and now we've updated the training to address the latest information…
• 10178044Jul 29, 2020Electrical system. Dealer Message - On Monday July 27th, American Honda released Service Bulletin 20-049 for 19-20 Odyssey. Service Bulletin 20-058 for 19-21 Pilot and Passport is forthcoming. These service bulletins are for "Popping or Crackle From Speakers, No Sound From the Audio System, Network Loss Message and/or Display Issues".
• 10178039Jul 27, 2020Equipment. Service Bulletin - There is a popping or crackling from the speakers or no sound from the audio system. You may also see a Network Loss message.
• 10177661Jul 21, 2020Suspension. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2020 Odysseys with a customer complaint of a noise while going over bumps or uneven road surfaces. The noise can be described as clunk, knock, click, or rattle. In addition, a creaking noise may be heard while turning. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior…
• 10177286Jul 6, 2020Equipment, Suspension. Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 Odysseys with a customer complaint of a noise while going over bumps or uneven road surfaces. The noise can be described as clunk, knock, click, or rattle. In addition, a creaking noise may be heard while turning. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior…
• 10176969Jun 22, 2020Suspension. Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 Odysseys with a customer complaint of a noise while going over bumps or uneven road surfaces. The noise can be described as clunk, knock, click, or rattle. In addition, a creaking noise may be heard while turning. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior…
• 10176775Jun 19, 2020Electrical system, Equipment. ServiceNews Article - We've been getting reports that incorrect parts are being ordered when trying to order an infotainment control unit from Denso. Service techs and/or parts specialists are ordering a range of incorrect parts for issues related to this unit. This is due to a change in the Remanufactured Parts Order form.
• 10176264Jun 5, 2020Suspension. Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 Odysseys with a customer complaint of a noise while going over bumps or uneven road surfaces. The noise can be described as clunk, knock, click, or rattle. In addition, a creaking noise may be heard while turning. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior…
• 10175803May 19, 2020Suspension. Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 Odysseys with a customer complaint of a noise while going over bumps or uneven road surfaces. The noise can be described as clunk, knock, click, or rattle. In addition, a creaking noise may be heard while turning. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior…
• 10175298May 11, 2020Equipment. Video Message - It concerns how to replace a leaky front rocker arm oil control valve. Due to a deteriorated lower gasket or an out-of-spec gasket groove, the front rocker arm oil control valve can leak in certain V6 models with variable cylinder management. To fix this issue service bulletin A20-023 was posted. Please let us know if you would like a copy of the video sent to you on a DVD or thumb drive.
• 10175299May 8, 2020Equipment. Video Message - It concerns how to replace a leaky front rocker arm oil control valve. Due to a deteriorated lower gasket or an out-of-spec gasket groove, the front rocker arm oil control valve can leak in certain V6 models with variable cylinder management. To fix this issue service bulletin A20-023 was posted. Please let us know if you would like a copy of the video sent to you on a DVD or thumb drive.
• 10174970May 2, 2020Suspension. Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 Odysseys with a customer complaint of a noise while going over bumps or uneven road surfaces. The noise can be described as clunk, knock, click, or rattle. In addition, a creaking noise may be heard while turning. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior…
• 10174713Apr 22, 2020Equipment, Electrical system. Servicenews article - Are you hearing a popping or crackling from the speakers? This may be due to a connection issue in the MOST bus network or a harness/wiring issue.
• 10174701Apr 16, 2020Body and structure. Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 Odysseys with a customer complaint of a noise while going over bumps or uneven road surfaces. The noise can be described as clunk, knock, click, or rattle. In addition, a creaking noise may be heard while turning. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior…
• 10173885Apr 7, 2020Suspension. Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 Odysseys with a customer complaint of a noise while going over bumps or uneven road surfaces. The noise can be described as clunk, knock, click, or rattle. In addition, a creaking noise may be heard while turning. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior…
• 10173174Mar 26, 2020Equipment. Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 Odysseys with a customer complaint of a noise while going over bumps or uneven road surfaces. The noise can be described as clunk, knock, click, or rattle. In addition, a creaking noise may be heard while turning. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior…
• 10172010Feb 28, 2020Equipment, Electrical system. Tech Line Summary Article - There was a provisional procedure provided to all field engineers to attempt the repair of certain customers' vehicles that might have experienced issues related to the MOST connectors, resulting in the audio system shutting down and the speakers making popping noises.
• 10171018Jan 30, 2020Electrical system. "ServiceNews Article - Are you having this issue while using Apple CarPlay? -It beeps and stops working. -If you try to switch to a different audio source, you see the message XM-Check Tuner or FM-Radio Unavailable. -When you turn the ignition to OFF, the Display Audio stays on."
• 10171025Jan 27, 2020Vehicle speed control, Electrical system. Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 Odysseys, Passports & Pilots with a customer complaint of the auto idle stop inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10170785Jan 24, 2020Electrical system. Dealer Message - Popping or Crackling noise from the speakers is a current market issue that affects 2018-2020 Odysseys, 2019-2020 Passports, and 2019-2020 Pilots. We are actively investigating this issue. Until a complete countermeasure is available, we would like to make you aware of a Honda Service News dated December 2019, "Popping or Crackling from the Speakers?
• 10170224Jan 7, 2020Vehicle speed control. Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 Odysseys, Passports & Pilots with a customer complaint of the auto idle stop inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10169992Jan 3, 2020Electrical system. Dealer Message - The January episode of Tech2Tech is now posted. We've got some valuable information for you, so check it out! This month we're featuring "Check Out the MOST Bus Network Failure Log!"
• 10169991Jan 3, 2020Electrical system. Video Message - It concerns the MOST Bus Network Failure Log covered in service bulletin 19-097. The log helps troubleshoot intermittent MOST bus network failures. These are failures with symptoms that can range from complete signal loss and a blank screen to popping from the speakers. Failures are identified as one of these two possible types 1) sudden signal off and 2) critical unlock. Please let us know if you…
• 10169987Jan 2, 2020Electrical system. Video Message - It concerns the MOST Bus Network Failure Log covered in service bulletin 19-097. The log helps troubleshoot intermittent MOST bus network failures. These are failures with symptoms that can range from complete signal loss and a blank screen to popping from the speakers. Failures are identified as one of these two possible types 1) sudden signal off and 2) critical unlock. Please let us know if you…
• 10169976Dec 17, 2019Electrical system. ServiceNews Article - Are you hearing a popping or crackling from the speakers? This may be due to a connection issue in the MOST bus network or a harness/wiring issue.
• 10169495Dec 12, 2019Electrical system. Service Bulletin - Vehicles with system software version B.1.0.24 or higher now have the capability to log MOST bus network failures.
• 10169067Dec 2, 2019Vehicle speed control. Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 Odysseys, Passports & Pilots with a customer complaint of the auto idle stop inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10168078Nov 14, 2019Vehicle speed control, Forward collision avoidance. Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 Odysseys, Passports & Pilots with a customer complaint of the auto idle stop inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10167740Nov 8, 2019Equipment, Electrical system. Owner Notification Letter - On 2018-20 Odyssey EX, EX-L, Touring, and Elite trim levels, the Display Audio screen may show the clock being off by 1 hour. To correct this, an audio software update is available. Honda strongly recommends updating your vehicle as soon as possible.
• 10167157Oct 28, 2019Engine, Equipment. Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 Odysseys, Passports & Pilots with a customer complaint of the auto idle stop inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10166793Oct 25, 2019Electrical system. Service Bulletin - Vehicles with system software version B.1.0.24 or higher now have the capability to log MOST bus network failures.
• 10166508Oct 9, 2019Vehicle speed control. Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 Odysseys, Passports & Pilots with a customer complaint of the auto idle stop inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10166506Oct 9, 2019Vehicle speed control. Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 Odysseys, Passports & Pilots with a customer complaint of the auto idle stop inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10166504Oct 9, 2019Vehicle speed control. Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 Odysseys, Passports & Pilots with a customer complaint of the auto idle stop inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10165573Sep 27, 2019Electrical system, Equipment. Service Bulletin - The Display Audio screen may show the clock off by 1 hour. This is caused by a software issue that stores the incorrect date in the audio unit.
• 10165000Sep 13, 2019Electrical system. Service Bulletin - Vehicles with system software version B.1.0.24 or higher now have the capability to log MOST bus network failures.
• 10164529Aug 29, 2019Equipment, Electrical system. Dealer Message - Today, August 29, 2019, American Honda is announcing a product update for certain 2018-2020 Odyssey, 2019 Passport and 2019-2020 Pilot vehicles where the display audio system may not show the correct time. Do an iN VIN status inquiry to determine which units in your inventory are affected.
• 10164528Aug 29, 2019Equipment, Electrical system. Service Bulletin - The Display Audio screen may show the clock off by 1 hour. This is caused by a software issue that stores the incorrect date in the audio unit.

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