2004 Honda Pilot Suspension Problems
- Complaints
- 27about this part
- Share
- 5%of 544 total for the year
- Median mileage
- 142,500miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 27 complaints about the suspension of the 2004 Honda Pilot, 5% of the 544 complaints for this model year. Where a mileage was given, the median is 142,500 miles. 2 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“When getting work done by licensed mechanic, I was told that there was a problem with the rear frame being soo rusted that the shock absorber was not attached because there was nothing left to attach it to. I was told they couldn't fix it and I should consider getting rid of it.”
NHTSA complaint #11330863, filed 2020-06, 208,000 miles“Rinsing with water of the undercarriage after exposure to salted roads after snowfall (routine practice) I noticed flakes of rust beneath the rear of the vehicle. I crawled under the vehicle to observe extensive corrosion of the cross member that the rear suspension struts are attached to. The rear driver side area where the strut is connected is corroded to the extent where the mount is partially eaten away and a large hole has formed. The other strut mounting area is charting the same course and is substantially corroded. …”
NHTSA complaint #11180840, filed 2019-02, 107,000 miles“Driving on over railroad tracks and heard loud clunk . Control was a major issue after. When I stopped the vehicle to inspect , I saw the following. Both rear wheels tilted inward at the top. I inspected underneath to find the rear sub-frame anchors had pulled through the uni-body. Called the manufacture and no assistance due to mileage and age and living in a salt belt state. Other manufacturers are recalling vehicles for frame rust issues . This is basically the frame of this vehicle.....and the overall condition otherwise is great. This should not happen!”
NHTSA complaint #11101784, filed 2018-06, 260,000 miles“Rear suspension cross member support rusts out due to design. Over time water is thrown from tire and rests in the support nut area. Over time rust builds up and the support breaks through the rear cross member. No way for the water to escape. I am supplying one picture of my car showing where rust has started. Two additional pictures are from the shop fixing my car for another issue showing another customer with the same issue, but much worse. You cannot buy the cross member due to how the car is made. So the fix is to cut out the rust and weld in a new support. …”
NHTSA complaint #11162277, filed 2018-12, 245,000 miles“I had a very serious mechanical failure after hitting a bump on a dirt road only going 25 MPH. All 4 of the rear axle mounts failed causing the rear of the vehicle to drop and the tires to spread. This could have been very dangerous if I was going faster or hit the bump on the highway. We had been noticing a clunking sound coming from the rear of the vehicle but couldn't figure out what it was. So, perhaps one or two for the mounts had all ready failed before this final failure. We bought this vehicle new in 2004 and it has never been in any accident nor driven off road. …”
NHTSA complaint #10978999, filed 2017-04, 160,000 milesRelated service bulletins
- 10014763Jan 16, 2005DAMPER NOISE.
- 10014756Jan 16, 2005Wheel vibration.
- 10018091Dec 16, 2004(front) wheel vibration. Dealer visit request.
- 10014487Oct 16, 2004Wheel vibration.
- 10014069Aug 16, 2004Steering wheel vibration.
- 10014205Dec 16, 2003Clunk, tick noise from right rear shock.
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 2 | 7% |
| 2025 | 2 | 1% |
| 2024 | 3 | 3% |
| 2022 | 6 | 4% |
| 2021 | 6 | 1% |
| 2020 | 3 | 1% |
| 2019 | 6 | 1% |
| 2018 | 4 | 1% |
| 2017 | 9 | 1% |
| 2016 | 14 | 1% |
| 2015 | 7 | 6% |
| 2014 | 7 | 6% |
| 2013 | 13 | 5% |
| 2012 | 14 | 8% |
| 2011 | 34 | 12% |
| 2010 | 17 | 15% |
| 2009 | 19 | 14% |
| 2008 | 8 | 6% |
| 2007 | 7 | 3% |
| 2006 | 18 | 7% |
| 2005 | 38 | 6% |
| 2004 | 27 | 5% |
| 2003 | 32 | 4% |
Other parts of the 2004 Honda Pilot
142 complaintsSeats
85 complaintsAir bags
81 complaintsElectrical system
60 complaintsBody and structure
42 complaintsEngine cooling
28 complaintsBrakes
22 complaintsEngine
22 complaintsOther or unknown
21 complaintsVehicle speed control
21 complaintsFuel system
18 complaintsSteering
16 complaints
← All problems reported for the 2004 Honda Pilot
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology