2016 Honda Pilot Technical Service Bulletins

365 technical service bulletins (TSBs) are on record for the 2016 Honda Pilot. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10108365Apr 12, 2017Seats. Dealer message - american honda (ahm) is investigating certain 2016-2017 pilots with a customer complaint of the seat bottom heater not working. To fully understand the cause of this condition, ahm would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
• 10098845Apr 4, 2017Visibility (wipers, defrost, mirrors). Dealer message - american honda (ahm) is investigating certain 2016-2017 pilots & 2017 ridgeline with a customer complaint of the front driver’s and/or the passenger’s window slow to open/close. To fully understand the cause of this condition, ahm would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
• 10098853Apr 1, 2017Engine. Techline summary article - we’re getting reports of reduced engine power with the mil on. Service techs are seeing dtc p0369 (cmp sensor circuit intermittent interruption) and signs of excessive camshaft end play.
• 10098848Apr 1, 2017Equipment. Techline summary article - when looking at the speed dial list, are the voice tag icons missing from phone entries that were previously voice tagged? This seems to happen randomly and when it does, the voice-tagged entries aren’t searchable using voice commands. We’re aware of this concern and have it under investigation.
• 10108327Mar 29, 2017Seats. Engineering request - american honda (ahm) is investigating certain 2016-2017 pilots with a customer complaint of the seat bottom heater not working. To fully understand the cause of this condition, ahm would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
• 10108333Mar 27, 2017Equipment, Engine. Dealer message - american honda (ahm) is investigating certain 2016-2017 pilots with a customer complaint of the automatic idle stop inoperable. To fully understand the cause of this condition, ahm would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10108332Mar 27, 2017Seats. Dealer message - american honda (ahm) is investigating certain 2016-2017 pilots with a customer complaint of the seat bottom heater not working. To fully understand the cause of this condition, ahm would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
• 10108384Mar 21, 2017Body and structure. Service bulletin - the lower door trim is loose. The mounting clips have low retention force.
• 10108294Mar 16, 2017Engine, Electrical system. Dealer message - american honda (ahm) is investigating certain 2016-2017 pilots with a customer complaint of the automatic idle stop inoperable. To fully understand the cause of this condition, ahm would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10108288Mar 15, 2017Equipment, Electrical system. "service bulletin - there is a software problem within the audio-navigation system that may cause any of the following issues: • audio makes skipping/helicopter noise. • screen goes blank when quickly shifting into reverse after start. • audio-navigation system reboots. • usb audio resumes at beginning of song. • presets are blank at start. • volume is erratic when lanewatch® camera is on and volume is changed on…
• 10108268Mar 10, 2017Engine. Dealer message - american honda (ahm) is investigating certain 2016-2017 pilots with a customer complaint of the automatic idle stop inoperable. To fully understand the cause of this condition, ahm would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10108083Mar 3, 2017Electrical system, Equipment. "service bulletin - there is a software problem within the audio-navigation unit that may cause any of the following issues: • audio makes skipping/helicopter noise. • screen goes blank when quickly shifting into reverse after start. • audio-navigation unit reboots. • usb audio resumes at beginning of song. • presets are blank at start. • volume is erratic when lanewatch® camera is on and volume is changed on…
• 10108053Feb 23, 2017Engine. Dealer message - american honda (ahm) is investigating certain 2016-2017 pilots with a customer complaint of the automatic idle stop inoperable. To fully understand the cause of this condition, ahm would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10108055Feb 21, 2017Equipment, Fuel system. Techline summary article - if there’s an evap system leak from the filler neck (dtc p0455 [evap system large leak detected] or p0456 [evap system very small leak detected] is set), don’t replace the fuel fill pipe! Instead, replace the mis-fuel inhibit device and the main flap unit. Honda parts stock carries replacement parts just for this purpose.
• 10108054Feb 21, 2017Electrical system. Techline summary article - although similar, the hondalink and hondalink ev apps available for download on the apple apps store and google play are not the same. Furthermore, each app applies to specific models.
• 10108689Feb 18, 2017Transmission and drivetrain, Equipment. Service bulletin - A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph. The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the torque converter was not causing the judder and the transmission is not damaged by this judder.
• 10108688Feb 18, 2017Transmission and drivetrain, Equipment. Service bulletin - A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph. The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the torque converter was not causing the judder and the transmission is not damaged by this judder.
• 10108686Feb 18, 2017Equipment. Service bulletin - All vehicles affected by this bulletin were superseded to 17-014.
• 10108684Feb 16, 2017Body and structure, Equipment, Visibility (wipers, defrost, mirrors). Service bulletin - Certain units have roof molding retaining clips that are spread too far apart. In high crosswinds, there is a possibility that the molding may detach.
• 10108022Feb 9, 2017Electrical system, Equipment. Service bulletin - there is a software problem within the audio-navigation unit that may cause the display screen, including any video images, to go blank and the unit to stop working.
• 10106919Feb 3, 2017Engine. Dealer message - american honda (ahm) is investigating certain 2016-2017 pilots with a customer complaint of the automatic idle stop inoperable. To fully understand the cause of this condition, ahm would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10106915Feb 3, 2017Transmission and drivetrain, Equipment. "service news article - do you have a vehicle that has multiple indicators on or won’t go into gear and the mil is on with a/t dtc p26c3 (internal control module transmission range sensor performance)? There may be debris in the reverse or neutral shift buttons of the shift by wire (sbw) shifter assembly that’s causing them to stick. Typical debris are particles in the reverse shift button or sticky residue in the…
• 10106927Feb 1, 2017Equipment. Techline summary article - some customers with samsung/android smartphones have reported that while playing pandora through hfl, a no device connected message appears on the display audio screen and pandora stops working. From our investigation, we know this is a pandora/audio unit/audio-navigation unit issue.
• 10106922Feb 1, 2017Visibility (wipers, defrost, mirrors). Techline summary article - is the panoramic glass roof sunshade binding, sagging, or bunching? If so, replace it. The replacement sunshade has been countermeasured not to do this.
• 10098903Jan 28, 2017Fuel system. "service bulletin - there is a chirping coming from the engine area with the engine warmed up. The high pressure fuel pump is making a chirp. Note: this noise does not impact pump, engine function, or reliability."
• 10098913Jan 24, 2017Transmission and drivetrain. "service news article - do you have a vehicle that has multiple indicators on or won’t go into gear and the mil is on with a/t dtc p26c3 (internal control module transmission range sensor performance)? There may be debris in the reverse or neutral shift buttons of the shift by wire (sbw) shifter assembly that’s causing them to stick. Typical debris are particles in the reverse shift button or sticky residue in the…
• 10106849Jan 12, 2017Equipment, Electrical system. Dealer message - american honda (ahm) is investigating certain 2016-2017 pilots with a customer complaint of the automatic idle stop inoperable. To fully understand the cause of this condition, ahm would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10106836Jan 5, 2017Body and structure. "techline summary article - some customers have reported that when opening the tailgate after it rains they’re getting doused with a stream of water while standing under it. We’re aware of this issue and have it under investigation. If the water is streaming down along the sides of the tailgate, it’s normal. The tailgate is designed to do this."
• 10106834Jan 5, 2017Seats. Techline summary article - the seat heaters offer passengers some level of comfort in colder weather when the seats or inside cabin temperature are on the cool to cold side. But when it’s warm outside and/or the inside cabin temperature is on the warm to hot side, they may not heat the seats above the inside cabin temperature, causing passengers to think there’s something wrong with the seat heaters.
• 10106664Dec 16, 2016Equipment. Techline summary article - when looking at the speed dial list, are the voice tag icons missing from phone entries that were previously voice tagged? This seems to happen randomly and when it does, the voice-tagged entries aren’t searchable using voice commands.
• 10099022Dec 8, 2016Transmission and drivetrain. "servicenews article - in a 9-speed a/t, the atf level is critical. If it’s too high, the transmission could shift hard. If it’s too low, the transmission could slip. This transmission also doesn’t use a dipstick. To check the atf level, you need to run a special procedure. Although it’s covered in the service information, we’re including it in this article along with some tips to help ensure you’re doing the job…
• 10099061Dec 7, 2016Engine. Tech line summary article - we’re getting reports of reduced engine power with the mil on. Service techs are seeing dtc p0369 (cmp sensor circuit intermittent interruption) and signs of excessive camshaft end play. From our investigation, we’ve found that the camshaft thrust cover surface roughness is out of spec. To reduce end play, some techs are replacing the camshaft thrust cover. But eventually, the camshaft…
• 10099126Nov 17, 2016Equipment. "techline summary article - do you have a vehicle in your shop for any of these issues? • when starting up the vehicle, the navigation system position is incorrect. • when starting up the vehicle, the audio unit presets are blank (there’s no text in the boxes). • when playing the audio unit with the neural (surround sound) setting turned on, you hear a noise from the speakers that sounds like a helicopter hovering…
• 10099121Nov 15, 2016Electrical system. Techline summary article - if the ignition intermittently won’t turn to off or it just turns to accessory, you can wind up with a dead battery. If you get a vehicle in for this concern, contact tech line for repair info. A service bulletin will be available shortly.
• 10087829Oct 29, 2016Transmission and drivetrain. Service bulletin - a judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph. The problem is typically diagnosed as a bad torque converter. American honda investigated the judder and found that the torque converter was not causing the judder; rather, it was caused by deteriorated transmission fluid. The transmission fluid deteriorates quicker than expected when it is exposed…
• 10086921Oct 7, 2016Visibility (wipers, defrost, mirrors). Techline summary article - is the panoramic glass roof sunshade binding, sagging, or bunching? If so, replace it. The replacement sunshade has been countermeasured not to do this.
• 10086884Oct 7, 2016Transmission and drivetrain. Service bulletin - the transmission end cover leaks on vehicles with a 9-speed a/t. During assembly, the transmission end cover sealing gasket was torn.
• 10086923Oct 6, 2016Equipment. Techline summary article - some customers with samsung/android smartphones have reported that while playing pandora through hfl, a no device connected message appears on the display audio screen and pandora stops working. From our investigation, we know this is a pandora/audio unit/audio-navigation unit issue.
• 10086569Sep 28, 2016Body and structure. Techline summary article - some customers have reported that when opening the tailgate after it rains they’re getting doused with a stream of water while standing under it. We’re aware of this issue and have it under investigation.
• 10086542Sep 28, 2016Equipment. Service bulletin - the lkas does not keep the vehicle in its detected designated lane and no dtc is stored. The front multipurpose camera unit/rain sensor harness is not secured in its clip, causing the camera unit to shift out of its neutral position in its bracket.
• 10086483Sep 23, 2016Seats. "techline summary article - the seat heaters offer passengers some level of comfort in colder weather when the seats or inside cabin temperature are on the cool to cold side. But when it’s warm outside and/or the inside cabin temperature is on the warm to hot side, they may not heat the seats above the inside cabin temperature, causing passengers to think there’s something wrong with the seat heaters.
• 10086462Sep 20, 2016Equipment. Techline summary article - when playing the audio unit, are you hearing a noise from the speakers that sounds like a helicopter hovering or a cd skipping? This noise seems to be influenced by the neural (surround sound) setting. When it’s turned off, the noise stops. When it’s turned on, the noise starts up again. This noise is also canceled when you cycle the ignition.
• 10086212Sep 17, 2016Equipment. "techline summary article - when you start up the vehicle, the navigation system can take from 5„Ÿ30 seconds to find its location on the map. Sometimes the system wonft locate it until the vehicle starts to move. The reason this happens is the delay of the gps antenna data being sent to the garmin application. If itfs longer than expected, that data may not be processed in the normal process flow, which causes…
• 10086142Sep 8, 2016Equipment. Service bulletin - the audio unit volume fluctuates when listening to fm, resulting from the remote tuner unit having a software problem.
• 10086085Aug 30, 2016Equipment, Visibility (wipers, defrost, mirrors). Service bulletin - one or more window glass moves slowly while opening or closing. Additionally, if a window does move slowly, it is possible for the vehicle to unlearn the auto up/down feature on the driver’s or front passenger’s window. This condition results from too much friction caused by the glass run channel.
• 10086062Aug 30, 2016Equipment, Electrical system. Service bulletin - the audio unit volume fluctuates when listening to fm resulting from a software problem in the remot tuner unit.
• 10085227Aug 20, 2016Electrical system. Service bulletin - the audio unit volume fluctuates when listening to fm, as the remote tuner unit has a software problem.
• 10085251Aug 17, 2016Equipment. Techline summary article - when looking at the speed dial list, are the voice tag icons missing from phone entries that were previously voice tagged? This seems to happen randomly and when it does, the voice-tagged entries aren’t searchable using voice commands.
• 10084728Aug 11, 2016Engine. Service bulletin - the timing belt area makes a chirping noise after the engine warms up because the timing belt contacts the back edge of the crankshaft pulley.
• 10084489Jul 16, 2016Electrical system. Techline summary article - if your customer happens to own an ada-equipped pilot and accord (or two of each model) and pairs his or her phone to both ada units, he or she may find that bluetooth won’t connect soon after pairing. Furthermore, disconnecting the phone and pairing it again to the ada units won’t fix it.

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