2017 Honda Pilot Technical Service Bulletins

181 technical service bulletins (TSBs) are on record for the 2017 Honda Pilot. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10108905Jun 23, 2017Equipment. Tech line summary article - The App Installer icon, listed under App List on the Display Audio screen, has drawn a few questions from curious customers. This icon is meant for future apps that may be developed. At this time, however, there are none available or any plans to develop them.
• 10108902Jun 23, 2017Equipment. Tech line summary article - You may get a customer with any of these Apple CarPlay or Android Auto concerns: ? The phone won't connect to the feature. ? The feature disconnects. ? A Device not found or Device not compatible message appears. ? Control of the feature is erratic.
• 10108901Jun 23, 2017Equipment. Tech line summary article - If a customer can't hear the navigation voice when using Apple Maps with Apple CarPlay, an adjustment to the navigation voice volume on the customer?s phone should take care of it. This is something the service advisor can handle right on the service drive, so unless this doesn't work, there's nothing a service tech needs to do.
• 10108900Jun 23, 2017Seats. Tech line summary article - The seat heaters offer passengers some level of comfort in colder weather when the seats or inside cabin temperature are on the cool to cold side. But when it's warm outside and/or the inside cabin temperature is on the warm to hot side, they may not heat the seats above the inside cabin temperature, causing passengers to think there's something wrong with the seat heaters.
• 10108769May 31, 2017Visibility (wipers, defrost, mirrors). Dealer message - American Honda (AHM) is investigating certain 2016-2017 Pilots & 2017 Ridgeline with a customer complaint of the front driver's and/or the passenger's window slow to open/close. To fully understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
• 10108760May 25, 2017Transmission and drivetrain. Service news article - Are you looking at what seems to be a rear differential axle seal or pinion seal leak? Something to keep in mind: The actual culprit may be something loose or damaged above it. A loose or damaged fluid pressure sensor will drip rear differential fluid onto the axle seal. A loose fluid pressure check port will drip that fluid onto the pinion seal.
• 10108740May 18, 2017Visibility (wipers, defrost, mirrors). Dealer message - American Honda (AHM) is investigating certain 2016-2017 Pilots & 2017 Ridgeline with a customer complaint of the front driver's and/or the passenger's window slow to open/close. To fully understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
• 10108393Apr 24, 2017Visibility (wipers, defrost, mirrors). Dealer message - american honda (ahm) is investigating certain 2016-2017 pilots & 2017 ridgeline with a customer complaint of the front driver’s and/or the passenger’s window slow to open/close. To fully understand the cause of this condition, ahm would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
• 10108387Apr 20, 2017Visibility (wipers, defrost, mirrors). Engineering request for investigation - american honda (ahm) is investigating certain 2016-2017 pilots & 2017 ridgeline with a customer complaint of the front driver’s and/or the passenger’s window slow to open/close. To fully understand the cause of this condition, ahm would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
• 10108365Apr 12, 2017Seats. Dealer message - american honda (ahm) is investigating certain 2016-2017 pilots with a customer complaint of the seat bottom heater not working. To fully understand the cause of this condition, ahm would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
• 10098845Apr 4, 2017Visibility (wipers, defrost, mirrors). Dealer message - american honda (ahm) is investigating certain 2016-2017 pilots & 2017 ridgeline with a customer complaint of the front driver’s and/or the passenger’s window slow to open/close. To fully understand the cause of this condition, ahm would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
• 10098853Apr 1, 2017Engine. Techline summary article - we’re getting reports of reduced engine power with the mil on. Service techs are seeing dtc p0369 (cmp sensor circuit intermittent interruption) and signs of excessive camshaft end play.
• 10108327Mar 29, 2017Seats. Engineering request - american honda (ahm) is investigating certain 2016-2017 pilots with a customer complaint of the seat bottom heater not working. To fully understand the cause of this condition, ahm would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
• 10108333Mar 27, 2017Equipment, Engine. Dealer message - american honda (ahm) is investigating certain 2016-2017 pilots with a customer complaint of the automatic idle stop inoperable. To fully understand the cause of this condition, ahm would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10108332Mar 27, 2017Seats. Dealer message - american honda (ahm) is investigating certain 2016-2017 pilots with a customer complaint of the seat bottom heater not working. To fully understand the cause of this condition, ahm would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
• 10108294Mar 16, 2017Engine, Electrical system. Dealer message - american honda (ahm) is investigating certain 2016-2017 pilots with a customer complaint of the automatic idle stop inoperable. To fully understand the cause of this condition, ahm would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10108268Mar 10, 2017Engine. Dealer message - american honda (ahm) is investigating certain 2016-2017 pilots with a customer complaint of the automatic idle stop inoperable. To fully understand the cause of this condition, ahm would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10108056Feb 25, 2017Electrical system, Equipment. The app installer icon, listed under app list on the display audio screen, has drawn a few questions from curious customers. This icon is meant for future apps that may be developed. At this time, however, there are none available or any plans to develop them
• 10108053Feb 23, 2017Engine. Dealer message - american honda (ahm) is investigating certain 2016-2017 pilots with a customer complaint of the automatic idle stop inoperable. To fully understand the cause of this condition, ahm would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10108054Feb 21, 2017Electrical system. Techline summary article - although similar, the hondalink and hondalink ev apps available for download on the apple apps store and google play are not the same. Furthermore, each app applies to specific models.
• 10108689Feb 18, 2017Transmission and drivetrain, Equipment. Service bulletin - A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph. The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the torque converter was not causing the judder and the transmission is not damaged by this judder.
• 10108688Feb 18, 2017Transmission and drivetrain, Equipment. Service bulletin - A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph. The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the torque converter was not causing the judder and the transmission is not damaged by this judder.
• 10108697Feb 15, 2017Electrical system. Techline summary article - You may get a customer with any of these Apple CarPlay or Android Auto concerns: ? The phone won?t connect to the feature. ? The feature disconnects. ? A Device not found or Device not compatible message appears. ? Control of the feature is erratic. If so, there are some steps the service advisor can take right on the service drive that just might fix things.
• 10108696Feb 15, 2017Electrical system. Techline summary article - If a customer can?t hear the navigation voice when using Apple Maps with Apple CarPlay, an adjustment to the navigation voice volume on the customer?s phone should take care of it. This is something the service advisor can handle right on the service drive, so unless this doesn?t work, there?s nothing a service tech needs to do.
• 10106919Feb 3, 2017Engine. Dealer message - american honda (ahm) is investigating certain 2016-2017 pilots with a customer complaint of the automatic idle stop inoperable. To fully understand the cause of this condition, ahm would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10106915Feb 3, 2017Transmission and drivetrain, Equipment. "service news article - do you have a vehicle that has multiple indicators on or won’t go into gear and the mil is on with a/t dtc p26c3 (internal control module transmission range sensor performance)? There may be debris in the reverse or neutral shift buttons of the shift by wire (sbw) shifter assembly that’s causing them to stick. Typical debris are particles in the reverse shift button or sticky residue in the…
• 10098903Jan 28, 2017Fuel system. "service bulletin - there is a chirping coming from the engine area with the engine warmed up. The high pressure fuel pump is making a chirp. Note: this noise does not impact pump, engine function, or reliability."
• 10098913Jan 24, 2017Transmission and drivetrain. "service news article - do you have a vehicle that has multiple indicators on or won’t go into gear and the mil is on with a/t dtc p26c3 (internal control module transmission range sensor performance)? There may be debris in the reverse or neutral shift buttons of the shift by wire (sbw) shifter assembly that’s causing them to stick. Typical debris are particles in the reverse shift button or sticky residue in the…
• 10106849Jan 12, 2017Equipment, Electrical system. Dealer message - american honda (ahm) is investigating certain 2016-2017 pilots with a customer complaint of the automatic idle stop inoperable. To fully understand the cause of this condition, ahm would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10099022Dec 8, 2016Transmission and drivetrain. "servicenews article - in a 9-speed a/t, the atf level is critical. If it’s too high, the transmission could shift hard. If it’s too low, the transmission could slip. This transmission also doesn’t use a dipstick. To check the atf level, you need to run a special procedure. Although it’s covered in the service information, we’re including it in this article along with some tips to help ensure you’re doing the job…
• 10099061Dec 7, 2016Engine. Tech line summary article - we’re getting reports of reduced engine power with the mil on. Service techs are seeing dtc p0369 (cmp sensor circuit intermittent interruption) and signs of excessive camshaft end play. From our investigation, we’ve found that the camshaft thrust cover surface roughness is out of spec. To reduce end play, some techs are replacing the camshaft thrust cover. But eventually, the camshaft…

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