2019 Honda Pilot Technical Service Bulletins

223 technical service bulletins (TSBs) are on record for the 2019 Honda Pilot. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10182656Nov 11, 2020Visibility (wipers, defrost, mirrors). Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2020 Passports, Pilots & Ridgelines with a customer complaint of a blower motor noise. The noise can be described as a high pitch or a whistle noise. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
• 10181839Oct 22, 2020Engine cooling. Service Bulletin - The timing belt area makes a chirping noise after the engine warms up.
• 10181389Oct 16, 2020Electrical system, Transmission and drivetrain. Service Bulletin - The transmission has intermittent harsh or jerky upshifts with steady acceleration.
• 10181079Oct 8, 2020Engine cooling. Service Bulletin - You hear a chirping in the cabin with the engine running, the transmission in Drive, and the engine at operating temperature.
• 10179871Sep 11, 2020Equipment. Dealer Message - As of Friday, September 11, 2020 all parts related to Service Bulletins 20-049 and 20-058 "Popping or Crackling from the Speakers; No Sound from the Audio System; Network Loss Message and/or Display Issues" are available via open ordering.
• 10179856Sep 10, 2020Equipment. Service Bulletin - There is a popping or crackling from the speakers or no sound from the audio system. You may also see a Network Loss message and/or display issues.
• 10179855Sep 8, 2020Equipment. Service Bulletin - There is a popping or crackling from the speakers or no sound from the audio system. You may also see a Network Loss message and/or display issues.
• 10179308Aug 24, 2020Transmission and drivetrain, Engine cooling. Service Bulletin - The transmission has intermittent harsh or jerky upshifts with steady acceleration.
• 10178456Aug 5, 2020Fuel system. Service Bulletin - The MIL comes on with DTC P2422 (EVAP canister vent shut valve stuck closed malfunction).
• 10178457Aug 4, 2020Electrical system. Service Bulletin - There is a popping or crackling from the speakers or no sound from the audio system. You may also see a Network Loss message and/or display issues.
• 10178046Jul 29, 2020Electrical system. Dealer Message - Service Bulletins A20-058 and A20-049 are now released to address popping or crackling noises from the speakers, no sound from the audio system, or possibility of a "Network Loss" message due to a poor connection in the MOST Bus Network. Previous distance learning provided temporary repair procedures to address these complaints, and now we've updated the training to address the latest information…
• 10178044Jul 29, 2020Electrical system. Dealer Message - On Monday July 27th, American Honda released Service Bulletin 20-049 for 19-20 Odyssey. Service Bulletin 20-058 for 19-21 Pilot and Passport is forthcoming. These service bulletins are for "Popping or Crackle From Speakers, No Sound From the Audio System, Network Loss Message and/or Display Issues".
• 10176775Jun 19, 2020Electrical system, Equipment. ServiceNews Article - We've been getting reports that incorrect parts are being ordered when trying to order an infotainment control unit from Denso. Service techs and/or parts specialists are ordering a range of incorrect parts for issues related to this unit. This is due to a change in the Remanufactured Parts Order form.
• 10176776Jun 15, 2020Fuel system. Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018-2019 Odysseys, 2016-2019 Pilots & 2017-2019 Ridgelines with a customer complaint of a fuel leak at the fuel joint pipe. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
• 10176146May 29, 2020Fuel system. Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018-2019 Odysseys, 2016-2019 Pilots & 2017-2019 Ridgelines with a customer complaint of a fuel leak at the fuel joint pipe. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
• 10175802May 20, 2020Exterior lighting, Body and structure. Service Bulletin - One or more accessory running board lights are flickering or not working.
• 10174713Apr 22, 2020Equipment, Electrical system. Servicenews article - Are you hearing a popping or crackling from the speakers? This may be due to a connection issue in the MOST bus network or a harness/wiring issue.
• 10173878Apr 8, 2020Seats. Service Bulletin - The bolt holes for the replacement second row seat frames are not threaded and require special self-tapping bolts to secure the seat cushion and seat-back frame to the seat frame.
• 10173652Apr 1, 2020Engine cooling, Transmission and drivetrain. Service Bulletin - The transmission has intermittent harsh or jerky upshifts with steady acceleration.
• 10172010Feb 28, 2020Equipment, Electrical system. Tech Line Summary Article - There was a provisional procedure provided to all field engineers to attempt the repair of certain customers' vehicles that might have experienced issues related to the MOST connectors, resulting in the audio system shutting down and the speakers making popping noises.
• 10172006Feb 28, 2020Transmission and drivetrain. Service Bulletin - The transmission has intermittent harsh or jerky upshifts with steady acceleration, or the MIL comes on with DTC P0716.
• 10171741Feb 20, 2020Equipment, Fuel system. Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018-2019 Odysseys, 2016-2019 Pilots & 2017-2019 Ridgelines with a customer complaint of a fuel leak at the fuel joint pipe. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10171186Feb 5, 2020Fuel system. Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018-2019 Odysseys, 2016-2019 Pilots & 2017-2019 Ridgelines with a customer complaint of a fuel leak at the fuel joint pipe. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10171018Jan 30, 2020Electrical system. "ServiceNews Article - Are you having this issue while using Apple CarPlay? -It beeps and stops working. -If you try to switch to a different audio source, you see the message XM-Check Tuner or FM-Radio Unavailable. -When you turn the ignition to OFF, the Display Audio stays on."
• 10171025Jan 27, 2020Vehicle speed control, Electrical system. Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 Odysseys, Passports & Pilots with a customer complaint of the auto idle stop inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10170787Jan 24, 2020Fuel system. Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
• 10170785Jan 24, 2020Electrical system. Dealer Message - Popping or Crackling noise from the speakers is a current market issue that affects 2018-2020 Odysseys, 2019-2020 Passports, and 2019-2020 Pilots. We are actively investigating this issue. Until a complete countermeasure is available, we would like to make you aware of a Honda Service News dated December 2019, "Popping or Crackling from the Speakers?
• 10170610Jan 17, 2020Equipment, Electrical system. ServiceNews Article - We've been getting calls regarding some vehicles with accessory CD players that won't work after the recent OTA update. This issue is a normal occurrence, but it's not a hardware issue.
• 10170229Jan 7, 2020Fuel system. Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
• 10170224Jan 7, 2020Vehicle speed control. Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 Odysseys, Passports & Pilots with a customer complaint of the auto idle stop inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10169992Jan 3, 2020Electrical system. Dealer Message - The January episode of Tech2Tech is now posted. We've got some valuable information for you, so check it out! This month we're featuring "Check Out the MOST Bus Network Failure Log!"
• 10169991Jan 3, 2020Electrical system. Video Message - It concerns the MOST Bus Network Failure Log covered in service bulletin 19-097. The log helps troubleshoot intermittent MOST bus network failures. These are failures with symptoms that can range from complete signal loss and a blank screen to popping from the speakers. Failures are identified as one of these two possible types 1) sudden signal off and 2) critical unlock. Please let us know if you…
• 10169987Jan 2, 2020Electrical system. Video Message - It concerns the MOST Bus Network Failure Log covered in service bulletin 19-097. The log helps troubleshoot intermittent MOST bus network failures. These are failures with symptoms that can range from complete signal loss and a blank screen to popping from the speakers. Failures are identified as one of these two possible types 1) sudden signal off and 2) critical unlock. Please let us know if you…
• 10169976Dec 17, 2019Electrical system. ServiceNews Article - Are you hearing a popping or crackling from the speakers? This may be due to a connection issue in the MOST bus network or a harness/wiring issue.
• 10169495Dec 12, 2019Electrical system. Service Bulletin - Vehicles with system software version B.1.0.24 or higher now have the capability to log MOST bus network failures.
• 10169070Dec 4, 2019Electrical system. Dealer Message - The December episode of Tech2Tech is now posted. We've got some valuable information for you, so check it out! This month we're featuring "Applying Five-Step Troubleshooting."
• 10169059Dec 4, 2019Electrical system. Video Message - It concerns three HFL-related issues that Tech Line has been getting calls on and how applying five-step troubleshotting can help get them fixed. The three HFL-related issues are customers can't make voice calls using contact name, customers' phones won't connect to Apple CarPlay or Android Auto, and customers can't answer incoming calls. Please let us know if you would like a copy of the video sent…
• 10169060Dec 3, 2019Electrical system. Video Message - It concerns three HFL-related issues that Tech Line has been getting calls on and how applying five-step troubleshotting can help get them fixed. The three HFL-related issues are customers can't make voice calls using contact name, customers' phones won't connect to Apple CarPlay or Android Auto, and customers can't answer incoming calls. Please let us know if you would like a copy of the video sent…
• 10169067Dec 2, 2019Vehicle speed control. Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 Odysseys, Passports & Pilots with a customer complaint of the auto idle stop inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10169062Dec 2, 2019Fuel system. Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
• 10168078Nov 14, 2019Vehicle speed control, Forward collision avoidance. Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 Odysseys, Passports & Pilots with a customer complaint of the auto idle stop inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10168049Nov 14, 2019Fuel system, Equipment. Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
• 10168047Nov 14, 2019Fuel system, Body and structure. Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018-2019 Odysseys, Pilots & Ridgelines with a customer complaint of a chirp noise heard inside cabin or coming from the engine compartment. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10168041Nov 12, 2019Seats. Service Bulletin - There is a loud buzzing or whining when adjusting the driver's or front passenger's seat forward and backward. The flex cable in the seat adjustment mechanism is not correctly lubricated.
• 10167738Nov 8, 2019Electrical system. Owner Notification Letter - On 2019-20 Pilot EX, EX-L, Touring, and Elite trim levels, the Display Audio screen may show the clock being off by 1 hour. To correct this, an audio software update is available. Honda strongly recommends updating your vehicle as soon as possible.
• 10167157Oct 28, 2019Engine, Equipment. Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 Odysseys, Passports & Pilots with a customer complaint of the auto idle stop inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10167127Oct 28, 2019Fuel system. Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
• 10167124Oct 28, 2019Fuel system, Equipment. Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018-2019 Odysseys, Pilots & Ridgelines with a customer complaint of a chirp noise heard inside cabin or coming from the engine compartment. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10166793Oct 25, 2019Electrical system. Service Bulletin - Vehicles with system software version B.1.0.24 or higher now have the capability to log MOST bus network failures.
• 10166508Oct 9, 2019Vehicle speed control. Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 Odysseys, Passports & Pilots with a customer complaint of the auto idle stop inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

← All problems reported for the 2019 Honda Pilot