2026 Honda Prologue Other or unknown Problems

“When using my HondaLink app, the connection to the vehicle often fails to establish. It reports unknown errors and fails to execute any command, such as unlocking the doors, starting the climate control to preheat the cabin, or starting, monitoring, or stopping the charging cycle. It is so frustrating that I often just give up and walk to the car to physically execute the command the HondaLink app failed to send. Further, the vehicle information is often out of sync, reporting the wrong state of charge, the time it would take to complete a charge cycle, and other details. …”

“I purchased a new Honda EV earlier this month, but after several weeks, the HondaLink App is still not working properly. I have contacted both OnStar and North Honda multiple times. Both have said they completed the required work, but the issue remains unresolved. I also have to follow up every few days instead of receiving proactive updates. HondaLink is very important for EV owners, including vehicle status, location, remote charging, remote climate control, and EV programs such as National Grid home-charging incentives. At this point, I still do not know when this issue will be resolved. …”