2008 Hyundai Entourage Brakes Problems

“I was taking my family for shopping, and after my kids (5 kids) were seated in the car and making sure the seat belts was worn. I walked to the driver door to start the car and drive to the destination; a thick white smoke was coming out of underneath the engine hood even though the car's engine was still off! I was shocked and didn't know what to do first! Should I safe my family and help the kids to run out of the car or check the cause of the fire! …”

“Driving on the skyway heading into downtown chicago on a sunday morning. Speed was approx. 70mph. I got into the left lane to pass, and as soon as I did, I noticed that the left lane was ending about 1/4 mile ahead. I gave the accelerator a little extra, and the vehicle took off. The speed climbed to 75,80 then 85mph. The accelerator was not stuck, it was not a floor mat issue, it was a mechanical failure. I was standing on the breaks, with both feet, and the breaks were not functional at all. …”

“I had an appointment at the dealer for the recall only. Upon completion of scheduled appointment, I assumed the vehicle recall had been rectified. After my vehicle was at the dealership for several hours, the dealer did not complete the recall. The mechanic said the part was on backorder. They would contact me once it was in stock and available for installation. That was March 12, 2022 at Boch Hyundai in Norwood, Massachusetts. Information regarding recall is listed below: Manufacturer Recall Number 188 NHTSA Recall Number 20V061000”

“The sliding doors do not open and close properly. Sometimes they work and sometimes they do not. They may close half way and then go back to open position and stay there or go back to closed position. The driver side door closed on me once when I was strapping my grandson in, it had been open awhile. Luckily I had the key on the floor in front of me and used the key fob to open it. The door did not open automatically when it hit me, as I supposed it would. These doors were replaced a few months ago. …”

“The contact owns a 2008 Hyundai Entourage. When depressing the brake pedal, it traveled all the way down to the floorboard. There were no warning indicators illuminated. The vehicle was towed to an independent mechanic to be diagnosed, but no failure was found. The dealer was not contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 35,000.”