2020 Hyundai Sonata Hybrid Electrical system Problems
- Complaints
- 6about this part
- Share
- 38%of 16 total for the year
- Median mileage
- 12,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 6 complaints about the electrical system of the 2020 Hyundai Sonata Hybrid, 38% of the 16 complaints for this model year. Where a mileage was given, the median is 12,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My car's battery dies 2 or 3 times every week. I have to enter into the the car with the manual key that is inside the key fob then hit the 12v rest button to start my car. I have been to two Hyundai dealerships and they both tell me nothing is wrong. I just picked it up a week a go and it has died twice since I picked up. I see many complaints on reddit about the same issue, even some with car dying while driving. This is a serious that Hyundai needs to figure out.”
NHTSA complaint #11555368, filed 2023-11“On July 15th I was driving away from work and my car suddenly stopped accelerating. I was able to get it towed to a body shop I previously had it repaired at. They said the battery system was blowing a fuse when it would become undrivable. They took it to the local Hyundai dealership where they applied a new software update related to the battery management system. This did not solve the issue, it continues to stop while in traffic and the dealership refuses to do anything to figure out the cause.”
NHTSA complaint #11610285, filed 2024-08“Car shutdown (stops) in the highway driving 3 times last couple of weeks. - It first shows Battery Warning Light first and car shutdown on highway driving, and slowly park the side. It restarts with jump (it is hybrid system and allows jump inside the car). - When visited Hyundai Kirkland WA dealership, they found that there was an error in the Hybrid system, (v12 battery), but didn't know what's problem. - I left my car there 2 days but can't find the root cause even if there is a code; they said they can't repro it on highway driving. …”
NHTSA complaint #11602814, filed 2024-07“Sudden failure of the electrical system with warning that the hybrid battery was in operable. I parked the car, turned it off, reset the 12 V battery, and the car restarted and operated normally. This problem with the 12 V battery needing reset has happened dozens of times while I was parked. This is the first time it has happened while I was driving the vehicle. A sudden disabling of the vehicle without warning poses a safety concern so I thought it best to report the problem. The local Hyundai dealership has heard of this problem, but they are unable to diagnose or repair it”
NHTSA complaint #11609465, filed 2024-08“The contact owns a 2020 Hyundai Sonata. The contact stated while parking the vehicle and pressing the power button, the vehicle continued running. The contact was able to turn off the vehicle by repeatedly pressing the power button. The contact stated no warning light was illuminated. The vehicle was not taken to a local dealer. The manufacturer was not informed of the failure. The failure mileage was approximately 12,000.”
NHTSA complaint #11439738, filed 2021-11, 12,000 milesRelated service bulletins
- 11038798Oct 27, 2026This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 2nd Navigation Map and Software Update. The changes may vary…
- 11023692Sep 30, 2025This bulletin provides information related to the changes introduced in the 2025 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model…
- 11022097Aug 21, 2025Certain Hyundai vehicles may exhibit a warning light with Diagnostic Trouble Code (“DTC”) P1BB20 due to a battery over voltage condition.
- 11020799Jul 16, 2025Certain Elantra Hybrid (CN7 HEV), Sonata Hybrid (DN8 HEV), and Tucson Hybrid (NX4 HEV) vehicles may exhibit a warning light due to DTC Code P1BB20 (12V Lithium Battery Cell…
- 11020798Jul 16, 2025This bulletin provides the procedure to update the software for the Battery Management System (BMS) on certain Elantra Hybrid (CN7 HEV), Sonata Hybrid (DN8 HEV), and Tucson…
- 11018876May 16, 2025This bulletin provides information related to the changes introduced in the 2024 2nd Navigation Map and Software Update. The changes may vary depending on vehicle type, model…
- 11018575May 8, 2025Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon’s…
- 11017111Apr 7, 2025Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon's…
- 11015936Mar 18, 2025Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon’s…
- 11006111Jul 19, 2024Some vehicles equipped with the AVN 5th Gen Wide system may exhibit a condition where the radio app crashes frequently when entering radio mode and/or displays a message that…
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 4 | 36% |
| 2024 | 1 | 11% |
| 2023 | 1 | 7% |
| 2022 | 11 | 58% |
| 2021 | 25 | 45% |
| 2020 | 6 | 38% |
| 2019 | 2 | 40% |
| 2018 | 2 | 22% |
| 2017 | 18 | 22% |
| 2016 | 36 | 27% |
| 2015 | 24 | 44% |
| 2014 | 11 | 39% |
| 2013 | 24 | 22% |
| 2012 | 23 | 15% |
| 2011 | 17 | 18% |
Other parts of the 2020 Hyundai Sonata Hybrid
8 complaintsOther or unknown
4 complaintsFuel system
1 complaintsSteering
1 complaintsWheels
1 complaints
← All problems reported for the 2020 Hyundai Sonata Hybrid
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology