2023 Hyundai Sonata Hybrid Transmission and drivetrain Problems
- Complaints
- 3about this part
- Share
- 20%of 15 total for the year
- Median mileage
- —not reported
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 3 complaints about the transmission and drivetrain of the 2023 Hyundai Sonata Hybrid, 20% of the 15 complaints for this model year. 2 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Similar to other stories I’ve read online, my 2023 sonata broke down on the highway a minute after any error signal popping up, in a dangerous location on the highway with no shoulder. Plaza Hyundai dealership was first/last and only people to perform an oil change or service the car. They told me they wouldn’t take the car due to being full after the incident. A Different Hyundai dealership took the car and found the breakdown was due to a missing oil drain plug and the engine leaked all the oil, while noting they didn’t do the previous oil change and there was no external damages. …”
NHTSA complaint #11652891, filed 2025-04“The push button shifters do not shift gears, unless the brake is depressed. On a slight incline, it is natural to shift from forward to reverse without braking leaving the driver in the wrong gear. So I have often started forward expecting to go backwards. I accidently ran over a portable toilet trying to quickly reverse out of a driveway on a slight incline. I hope no one has run over a person this way. I have had other close calls. This system is far more dangerous than lever style shifters. Even a little mistiming between brake and shift can leave the car going the wrong way.”
NHTSA complaint #11627724, filed 2024-11“The car did not shift from Drive to Park after coming to a stop and pressing the Park button. This caused the car to roll forward slowly and run into our garage door. This is not the first time the car hasn't shifted.”
NHTSA complaint #11574858, filed 2024-03Related service bulletins
- 10247605Dec 15, 2023Certain 2020-2023MY Sonata Hybrid (DN8 HEV) vehicles may exhibit coolant leakage, engine overheating, and white smoke from the exhaust due to an internal leak at the Exhaust Heat…
- 10247604Dec 15, 2023This bulletin provides the procedure to update the Hybrid Control Unit (HCU) and Dual Automatic Temperature Control (DATC) software to help improve coolant flow to the Exhaust…
- 10245580Nov 10, 2023This TSB provides information to diagnose the push button shifter operation.
- 10243329Sep 14, 2023If you are servicing an 8-speed front-wheel-drive vehicle equipped with automatic transaxle with one or more of the DTC or symptoms listed below, refer to the Service Procedure…
- 10241883Aug 25, 2023This bulletin provides information related to the Engine Control Module (ECM) software update and coolant replacement for 2020-2023MY Sonata Hybrid (DN8 HEV) vehicles to improve…
- 10241796Aug 1, 2023This TSB provides information to diagnose the push button shifter operation. If you are servicing a vehicle with any symptoms listed below or DTCs (listed on Page 2) , follow the…
- 10240084Jul 11, 2023If you are servicing an 8-speed front-wheel-drive vehicle equipped with automatic transaxle with one or more of the DTC or symptoms listed below, refer to the Service Procedure…
Transmission and drivetrain: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 1 | 11% |
| 2023 | 3 | 20% |
| 2022 | 2 | 11% |
| 2021 | 4 | 7% |
| 2019 | 2 | 40% |
| 2018 | 1 | 11% |
| 2017 | 10 | 12% |
| 2016 | 14 | 11% |
| 2015 | 7 | 13% |
| 2014 | 1 | 4% |
| 2013 | 14 | 13% |
| 2012 | 31 | 20% |
| 2011 | 10 | 10% |
Other parts of the 2023 Hyundai Sonata Hybrid
7 complaintsFuel system
3 complaintsForward collision avoidance
2 complaintsVehicle speed control
2 complaintsVisibility (wipers, defrost, mirrors)
2 complaintsBrakes
1 complaintsElectrical system
1 complaintsOther or unknown
1 complaints
← All problems reported for the 2023 Hyundai Sonata Hybrid
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology