2004 Infiniti FX35 Latches, locks and linkages Problems
- Complaints
- 27about this part
- Share
- 23%of 120 total for the year
- Median mileage
- 58,500miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 27 complaints about the latches, locks and linkages of the 2004 Infiniti FX35, 23% of the 120 complaints for this model year. Where a mileage was given, the median is 58,500 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I am a 2004 inifiniti FX35 owner. I had a right front passenger door lock actuator become inoperable, so had it replaced about 3 years ago. And recently, the driver's side door lock actuator failed, replaced it for a cost of over $500. $303 for the part alone and $216 for the labor. I know the same part costs about $35 at an Infiniti service in other countries. …”
NHTSA complaint #10351840, filed 2010-08, 40,752 miles“My 2004 infinity fx 35 door actuator went out all four of them,this car is keyless entry. I have a child and it seem dangerous to use this car for our family anymore. Sometime I'm afraid to lock it and worried if a fire or emergency happened ,I couldn't get out of the car. Or I couldn't open the door to get the child out. This is very bad and must be corrected by infinity.”
NHTSA complaint #10355436, filed 2010-09, 80,000 miles“2004 Infiniti FX35 automatic door lock actuators failing to unlock or lock the doors. This started happening a few weeks ago with the rear cargo door failing to unlock. Now all of the doors fail to lock and unlock intermittently. This is a safety issue. I have not taken any action yet but if this keeps up I will be forced to spend nearly $2500 to have the actuators replaced.”
NHTSA complaint #10341738, filed 2010-07, 52,000 miles“I have 2004 fx35with 52,000 miles , my door actuators went bad so I'm unable to lock or unlock my doors, and if it locks then I cant get out of the vehicle until I try another door or something , it s a safety issue . North america Infiniti doesn't want to help with this issue at all... .”
NHTSA complaint #10357893, filed 2010-09, 51,000 miles“The rear hatch mechanism on my Infiniti FX35 failed and made the vehicle completely accessible to anyone who walked by. The dealer is charging $450 to repair it, but when I check the internet, it appears to be a common problem. This is suspicious and should likely be a recall due to the safety of the vehicle being compromised. Items may fall out of the cargo area with this problem and cause accidents on the road.”
NHTSA complaint #10310453, filed 2010-02, 65,000 milesRelated service bulletins
- 10051765Apr 3, 2013Infiniti: lock/unlock request button on outside door handle outside door handle does not respond. Lock/unlock request button located on outside door handles of vehicles can be…
Latches, locks and linkages: other model years
Other parts of the 2004 Infiniti FX35
19 complaintsElectrical system
18 complaintsFuel system
16 complaintsAir bags
15 complaintsOther or unknown
15 complaintsExterior lighting
7 complaintsSeats
5 complaintsBrakes
4 complaintsVisibility (wipers, defrost, mirrors)
4 complaintsEquipment
3 complaintsSeat belts
3 complaintsEngine
2 complaints
← All problems reported for the 2004 Infiniti FX35
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology