2011 Infiniti M56 Technical Service Bulletins

95 technical service bulletins (TSBs) are on record for the 2011 Infiniti M56. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10145052Aug 17, 2018Engine cooling. OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely hard to fill, not intermittent, and occurs at multiple fueling stations and fuel pumps o Client expense may be applicable if the vehicle is out of warranty
• 10144496Aug 16, 2018Fuel system. INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL IF CUSTOMER REPORTS: Customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shuts off every few seconds while filling at multiple stations and using multiple filling pumps). IMPORTANT: - If the customer does not report the above symptoms, this bulletin does not apply. - If the customer reports intermittent (but not…
• 10144484Apr 4, 2018Equipment. NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
• 10136202Mar 26, 2018Engine, Equipment. INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin.
• 10136642Mar 23, 2018Wheels, Electronic stability control. WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
• 10136636Mar 7, 2018Equipment. DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN list loaded into DBS for INFINITI and Nissan vehicles.
• 10130505Feb 28, 2018Equipment. Timing Chain Voluntary Service Campaign - Final Expiration Notice ***** Campaign ***** INFINITI launched this Voluntary Service Campaign on May 6, 2016 on certain 2011-13 INFINITI QX56 and INFINITI M56 vehicles to offer clients the opportunity to replace the timing chain, chain guides, and crank sprocket at no charge to the client for parts and labor.
• 10130480Feb 27, 2018Equipment. VOLUNTARY SERVICE CAMPAIGN 2011 ? 2013 QX56 AND M56; TIMING CHAIN Service Campaign ID # P6305 is No Longer Active. -Infiniti Service Campaign Bulletin ITB16-015 for Service Campaign P6305 was originally issued on May 5, 2016. -Service Campaign ID # P6305 is no longer active. -Repair orders opened after February 27, 2018 are no longer eligible for reimbursement under Campaign ID #P6305. -Please discard previous…
• 10130504Feb 14, 2018Equipment. Timing Chain Voluntary Service Campaign - Expiration Notice ***** Campaign ***** INFINITI launched this Voluntary Service Campaign on May 6, 2016 on certain 2011-13 INFINITI QX56 and INFINITI M56 vehicles to offer clients the opportunity to replace the timing chain, chain guides, and crank sprocket at no charge to the client for parts and labor.
• 10129111Jan 23, 2018Equipment. REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories.
• 10127457Dec 15, 2017Equipment. Timing Chain Voluntary Service Campaign - Expiration Notice ***** Campaign ***** INFINITI launched this Voluntary Service Campaign on May 6, 2016 on certain 2011-13 INFINITI QX56 and INFINITI M56 vehicles to offer clients the opportunity to replace the timing chain, chain guides, and crank sprocket at no charge to the client for parts and labor.
• 10127442Dec 1, 2017Equipment. 2011 - 2013 M AND M HYBRID, 2014-2015 Q70 AND Q70 HYBRID; POOR HEATER PERFORMANCE FROM THE PASSENGER SIDE IF YOU CONFIRM With the engine running at full operating temperature and the HVAC set to VENT (face) and 90°F on both sides, the VENT air temperature on the passenger side is more than 10°F colder than the VENT air temperature on the driver side, AND THEN When the HVAC control is adjusted to 60°F on both sides…
• 10127465Nov 29, 2017Visibility (wipers, defrost, mirrors). WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of this bulletin.
• 10127462Nov 29, 2017Visibility (wipers, defrost, mirrors). WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bulletin.
• 10127461Nov 28, 2017Brakes. BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Worksheet was added on page 10. Please discard previous versions of this bulletin.
• 10123358Oct 10, 2017Equipment. Timing Chain Voluntary Service Campaign - Expiration Notice ***** Campaign Summary ***** INFINITI launched this Voluntary Service Campaign on May 6, 2016 on certain 2011-13 INFINITI QX56 and INFINITI M56 vehicles to offer clients the opportunity to replace the timing chain, chain guides, and crank sprocket at no charge to the client for parts and labor.
• 10118678Sep 25, 2017Equipment, Wheels. WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
• 10119210Jul 7, 2017Electrical system. 12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin.
• 10109233Apr 10, 2017Electrical system, Equipment. NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in this bulletin ONLY if the above condition occurs while the vehicle is in the state of Oregon. ACTION Update the Navigation system software using the DVD shown on page 2.
• 10109195Mar 20, 2017Fuel system. INFINITI; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by dealer service staff. ACTION Perform the Service Procedure in this bulletin, starting on the next page.
• 10109193Mar 7, 2017Suspension. BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin is a correction and a supplement to the ESM.
• 10119255Nov 29, 2016Engine. INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles and make changes to the body of the bulletin. Please discard previous versions.
• 10091569Sep 28, 2016Equipment. This bulletin has been amended. The title and if you confirm section have been revised. No other changes have been made. Please discard previous versions of this bulletin.
• 10091401Jul 15, 2016Equipment, Engine. "voluntary service campaign 2011 – 2013 qx56 and m56; timing chain this bulletin has been amended. The claims information section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Introduction infiniti is conducting a voluntary service campaign on certain 2011-2013 qx56 and 2011-2013 m56 vehicles to replace the “timing chain”. This service will be performed at no…
• 10091079Jul 12, 2016Engine. "timing chain voluntary service campaign the announcement from may 6, 2016 has been revised to reflect increased flat rate times and includes additional questions & answers in the frequently asked questions (faq) section such as: - an explanation regarding the flat rate time change - what to do if the retailer identifies additional parts are found that are excessively worn or damaged due to the timing chain - what…
• 10090708Jun 30, 2016Equipment. Warranty claims for this activity are temporarily suspending and will indicate the operation codes for qx56 timing chain repairs are not valid. Infiniti is currently revising the flat rate times for this campaign. Infiniti expects to have the study completed the week of july 4th, and will issue a communication when qx56 claims submission can resume. Infiniti requests retailers refrain from submitting qx56 claims…
• 10192828May 24, 2016Engine, Equipment. Infiniti is conducting a Voluntary Service Campaign on certain 2011-2013 QX56 and 2011-2013 M56 vehicles to replace the ?Timing Chain?.
• 10192788Mar 29, 2016Equipment, Fuel system. SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or "pin" is now available as a separate service part. NOTE - Do not replace the fuel filler cap if only the pin is needed. See this bulletin for further detail.
• 10075616Mar 15, 2016Equipment. Summary to be provided on a future date.
• 10192728Jan 28, 2016Visibility (wipers, defrost, mirrors). SERVICE INFORMATION The purpose of this bulletin is to give Infiniti dealers guidelines to help determine if windshield breakage is covered under warranty or is the customer?s responsibility. Nissan North America (NNA) is not responsible for damage to glass that is a result of objects striking or scratching the glass. However, NNA is responsible for manufacturing issues such as distorted glass and cracks that are…
• 10192693Dec 1, 2015Visibility (wipers, defrost, mirrors). SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield can be cleaned off by using #0000 super fine steel wool. >The #0000 grade super fine steel wool can be found in most hardware stores. Please see this bulleitn for further details.
• 10192673Nov 12, 2015Equipment. SERVICE INFORMATION Design and process changes have been made to improve battery voltage at dealer receipt. Our goal is to deliver vehicles to customers with a 12 volt battery in excellent condition. Proper dealership storage and maintenance of vehicle 12 volt batteries is essential to insuring good battery operating life and customer satisfaction. Dealers are responsible for maintaining vehicles in their inventory.
• 10053950Nov 15, 2013Fuel system. Infiniti: due to a loose fuel fill cap, the evap leak dtcs (p0442, p0455, p0456) are stored and may be the cause. Model years 2007-2011. No models listed.
• 10054302Sep 26, 2013Tires. Infiniti: service bulletin concerning low tire pressure warning system information.
• 10051787Sep 4, 2013Engine. Infiniti: whine noise from engine area. If the noise does not increase with engine speed, the timing chain system may not be the cause. *js updated 10/29/2013
• 10054528Aug 27, 2013Wheels. Infiniti: due to use of aftermarket chroming of alloy wheels, for some vehicles, the standards are no longer are met and are seriously damaged and not guarantee or warranty the modified wheels or performance. Models all. No years listed.
• 10052395Jun 13, 2013Equipment. Infiniti: while the compressor for the air conditioner is running, a whinnying or humming noise or low pitch moan sound, is heard inside of vehicle, model 2011-12 m37, m56.
• 10051766Apr 4, 2013Vehicle speed control. Infinti: cruise control will not set and dtc p0605 is stored. If a malfunction in the ascd system is detected, the cruise indicator may stay on and the set indicator may flash.
• 10051765Apr 3, 2013Latches, locks and linkages. Infiniti: lock/unlock request button on outside door handle outside door handle does not respond. Lock/unlock request button located on outside door handles of vehicles can be disabled (or enabled) through either the "comfort & conv" settings of the audio/visual/navigation system or through the "combination meter settings" depending on the vehicle model, year, and trim level.
• 10192055Oct 19, 2012Equipment, Wheels. IF YOU CONFIRM: A shudder condition is present when performing low speed turns when driving on dry roads/surfaces (i.e. parking lot maneuvers) AND The Intelligent All Wheel Drive (AWD) system is NOT engaged by instrument control. ACTION: 1. Replace the breather tube and related hoses for the A/T and transfer assemblies with the ones listed in PARTS INFORMATION. - It is easiest to replace the breather tube and hoses…
• 10041569Oct 16, 2012Electrical system. Infiniti: see document search button for owner letter. Bluetooth hands-free sound may not work as intended, on the microphone system. *pe models 2011-2012 m37/56 & 2012 m35h hybrid. Updated 9/24/12. *pe updated 1/18/13.
• 10046600Sep 25, 2012Brakes. Infiniti: information provided regarding accurate diagnosis of abs/vdc wheel speed sensors on certain vehicles. Models 2007-2013 infiniti.
• 10044639Sep 11, 2012Visibility (wipers, defrost, mirrors). Infiniti: some hybrid vehicles, with rear view mirror cameras, will experience either flickering, fuzziness, distortion or darkness of images displayed in monitor. *pe updated 9/26/12.
• 10047039Aug 27, 2012Visibility (wipers, defrost, mirrors). Infiniti: when insects, dirt, finger prints, oil film, moisture or exhaust gas is near or around rain sensor, this causes the rain sensor, when wiper lever is pushed down, to either make a single stroke or operate unexpectedly. No models or model years listed.
• 10044526Jul 6, 2012Electrical system. Infiniti: reprogramming electronic control unit (ecu) on all qualifying vehicles. No models listed. Model years 1998-2013.

← All problems reported for the 2011 Infiniti M56